Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Cleveland

"This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary..."

"The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression….."

"Reasonable price, helpful front desk, room is good only issue is that it got quite hot with heater and the door key had issues because the swipe pad thing on door was outdated, but there were very helpful and other rooms were fine from what i could see. I would return here again."

"孩子在凱斯西儲讀書，因此訂了這個酒店。這個酒店在克利夫蘭的城市裡麪，離開凱斯有大概5公里的距離。酒店也位於學校區域，對面就是克利夫蘭州立大學的各種大樓。酒店有較大的停車場，邊上有多個餐飲設施，吃飯比較方便。酒店本身早上備有早餐，簡單有效。酒店本身也就在 Euclid大街上，而凱斯西儲也在同一條大街上，就是開車一路下去，因此交通也很方便。住宿體驗還是不錯的。"

"The hotel overall cleanliness was good but the bathroom sink was running white colored water which made us reluctant to use the sink. The shower head was also really dirty and the water that came out was a bit white also. Good thing there was a kitchen sink and the water was clear. But we had to use the only shower in the room. The maintenance guy came to fix the water issue but it wasn’t fix when we went back to the room."

"第一次訂這裏，就在市政廳對面，離搖滾博物館很近。位置好，景觀也不錯，停車場略遠，物有所值，克利夫蘭排名前三的酒店。"

"這個酒店在克利夫蘭醫學院，克利夫蘭診所附近，酒店還比較新，停車方便，免費。每次來克利夫蘭都住這邊。"

"The air conditioning was out, but they were able to refund our money. They allowed us to view the room first. I am glad we did. There was a strange odor in the room due to poor circulation in the room."

"I was traveling to Cleveland for a conference and preferred an apartment style hotel to stay out to cook meals and generally not stay at the convention center hotel. I highly recommend ROOST Cleveland - the location is incredible and there's a lot of cafes and a grocery store in walking distance. I was also able to quickly take the bus to visit some museums on my last day! The space was so big and luxurious and cozy; having the ability to do laundry and run a dishwasher made being it feel like I was right at home."

"房間沒熱水，説要修六天，洗不了澡很麻煩，但是攜程服務很棒，積極主動幫忙溝通，體驗感很好！客服危機公關滿分"