Had booked one night to stay before flying on holiday early on 24th January. Unfortunately that was when Storm Eowyn decided to arrive and so all flights were cancelled. We slept very well, extremely comfortable beds and pillows. Because all flights were off, it meant that pretty much every hotel guest arrived for breakfast at the same time, and so although the kitchen staff did an amazing job, they were struggling to cope with keeping the hot foods stocked and getting the crockery and cutlery replenished. The housekeeping staff were also helping out and we have to give the staff top marks for keeping everything running in such abnormal circumstances. The power supply went off in the early afternoon and the kitchen obviously had to close but the staff were good enough to make me a sandwich when my glucose levels were dropping (type 1 diabetic) which I really appreciated.
So, for the IHG management - you have an amazing team at the Holiday Inn Express, Edinburgh Airport. We will certainly be back and will definitely recommend.
Käännä
Danny_L_Smith
Standard-huone - Parivuode
Majoittunut 12. 2024
Yksin matkustavat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.2.2025
Great service at the front desk. The woman who served me at the desk was extremely friendly and gave me some lovely conversation after a long travel. She also gave me a ticket to take the shuttle bus to the airport the next morning which is extremely convenient and only took a few minutes, from the airport you can get a bus or tram into the city centre proper. Breakfast was hot, hearty and delicious, and served over a long period of time. It’s an airport hotel with friendly staff and good rates!
Good location for the Secure Airport Parking, a 5 minute walk. Check-in and out was quick. Room was clean with a new bathroom, which had a powerful hot shower. Corridors and communal areas could do with a freshen up and the carpets cleaned. Free breakfast had basic cereals, natural yogurt and a hot selection- sausage, bacon etc.