Ibis New Delhi Aerocity - An Accor Brand

Ibis New Delhi Aerocity - An Accor Brand arvostelua

Ibis New Delhi Aerocity - An Accor Brand

Ibis New Delhi Aerocity Delhi, IGI Rd, Aerocity, New Delhi, Delhi, 110037, IndiaNäytä hotellin tiedot
Ibis New Delhi Aerocity - An Accor Brand
Ibis New Delhi Aerocity - An Accor BrandIbis New Delhi Aerocity - An Accor BrandIbis New Delhi Aerocity - An Accor Brand
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4/5
Erittäin hyvä
150 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet3.8
Palvelu3.9
Puhtaus4.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(150)
Positiiviset arviot(129)
Arvostelut valokuvien/videon kera(14)
Mahtava yöpyminen!(27)
Kätevä sijainti(27)
Helppoa liikkua ympäriinsä(26)
Lähellä lentokenttää(26)
Ystävällinen omistaja(21)
Herkullinen aamiainen(9)
Pieni huonekoko(8)
Mukava vuode(6)
Kielteisiä arvosteluja(21)
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 12. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.1.2025
Gyatti and her fellow staff were excellent. The supervisor who helped on the day was compassionate and was an excellent leader.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that Gyatti and the team provided excellent service during your stay. We’ll be sure to pass ***** your compliments to her and the supervisor. It’s wonderful to know that their leadership and compassion made a positive impact on your experience.We look forward to welcoming you back soon!Best Regards,
ShanaLeeM
Standard Queen -huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
11 arvostelu
4.5/5
Mahtava
Lähetetty 28.1.2025
A really easy option for an over night stay in Delhi, close to the airport. Quick check in, comfortable beds. Rooms are a little tired but still adequate for the stay. Breakfast buffet is excellent. A good range of options. The fresh dosa are a must try!!!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We’re so glad to hear that you had a convenient and comfortable overnight stay. It’s great to know that you enjoyed the breakfast buffet, especially the fresh dosa! We’ll make sure to pass on your compliments to the kitchen team.We appreciate your comments about the rooms, and we’ll continue to work on enhancing the overall guest experience. We hope to welcome you back soon!Best Regards,
Shaileshni Naidu
Standard Queen -huone
Majoittunut 12. 2024
Perhe
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 27.1.2025
Front office staff need to be friendlier and smile at guests instead of just treating it as a chore. Food was very average for the price.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We truly value your comments and apologize if our front office staff did not meet your expectations in terms of warmth and friendliness. We will address this with the team to ensure that all of our guests feel welcome and valued.We also appreciate your thoughts on the food and will review it to improve the overall dining experience for our guests.We hope to have the opportunity to welcome you back and provide a more pleasant stay next time.Best Regards,
Nishil
Standard Queen -huone
Majoittunut 12. 2024
Liikematkustajat
1 arvostelu
2.0/5
Lähetetty 23.1.2025
Worst bathroom not cleaned; rooms are untidy. Given the amount charged per night; it is not worth
Käännä
Majoituspaikan vastaus: Dear Nishil,Thank you for sharing your feedback. We deeply apologize for the cleanliness issues you experienced in the bathroom and room. This is certainly not the standard we aim to provide, and we will address these concerns with our housekeeping team immediately to ensure improvements are made.We understand your frustration, and we truly appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a more comfortable stay in the future.Best Regards,
Vutty
Kahden hengen standard-huone
Majoittunut 12. 2024
Yksin matkustavat
1 arvostelu
3.2/5
Lähetetty 23.1.2025
Overall it's an okay stay.
Käännä
Majoituspaikan vastaus: Dear Vutty,Thank you for your feedback. We're glad to hear that your stay was okay, though we always strive to provide a more exceptional experience. If there’s anything specific you feel we could improve upon, we’d love to hear more from you.We hope to welcome you back for a more enjoyable stay in the future.Best Regards,
Cheolsun
Kahden hengen standard-huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
6 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 16.1.2025
Сервис положительный все утроило
Käännä
Majoituspaikan vastaus: Dear Cheolsun,Thank you for your kind words! We are thrilled to hear that everything was great during your stay and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to welcoming you back in the future.Best regards,
Konstantin
Kahden hengen standard-huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
28 arvostelu
3.7/5
Lähetetty 15.1.2025
Номерной фонд очень старый , постельное белье было порвано, а полотенца не чистые.
Käännä
Majoituspaikan vastaus: Dear Konstantin,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the room, bed linen, and towels. This is certainly not the standard of quality we aim to provide, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.We truly value your input and will take immediate steps to ensure that future guests have a more comfortable and enjoyable experience. We hope you will consider giving us another opportunity to serve you better in the future.Warm regards,
Xiaogouxiongsangji
Standard Queen -huone
Majoittunut 9. 2024
Liikematkustajat
28 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.1.2025
房間乾淨整潔,住過好多次
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your continued trust in us! We’re delighted to hear that you find our rooms clean and tidy. It’s always a pleasure to welcome guests who choose to stay with us multiple times, and we look forward to hosting you again in the future.If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know!Best regards,
Slawomir Piotr
Standard Queen -huone
Majoittunut 10. 2024
Liikematkustajat
10 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 30.12.2024
Average hotel with good breakfast.
Käännä
Majoituspaikan vastaus: Dear Slawomir Piotr,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager
Vieraskäyttäjä
Standard Queen -huone
Majoittunut 9. 2024
Perhe
8 arvostelu
4.7/5
Mahtava
Lähetetty 28.12.2024
Im Ibis kann *** sich sehr wohlfühlen. Essen, Zimmer und Service top!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager
Manas Puri
Standard Queen -huone
Majoittunut 10. 2024
Yksin matkustavat
8 arvostelu
3.0/5
Lähetetty 28.12.2024
An ok place. Only good thing is it that it is close to the airport
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager
Suraiskumar
Standard Queen -huone
Majoittunut 11. 2024
Liikematkustajat
14 arvostelu
3.2/5
Lähetetty 16.12.2024
Had to change room on 1st night due to musty smell from air condition. Time wasted.
Käännä
Majoituspaikan vastaus: Dear Suraiskumar, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We regret that you encountered a musty smell from the air conditioning in your room on the first night, which required a room change. We understand the inconvenience and frustration caused by the time spent addressing this issue. Please be assured that we take such matters seriously and are conducting a thorough check of our air conditioning systems to prevent similar occurrences in the future. Your comfort and satisfaction are our priorities, and we regret that this issue impacted your stay. We appreciate your patience and understanding, and we will work harder to ensure a seamless experience for all our guests moving forward. We hope to have the opportunity to welcome you again and provide a better and more comfortable stay. Best RegardsAarti VermaFront Office Manager
STST
Standardi Queensize-vuoteella varustettu huone, lisäetuja
Majoittunut 11. 2024
Liikematkustajat
1 arvostelu
2.5/5
Lähetetty 13.12.2024
비행기 노쇼문제로 예정없이 긴급하게 머물게된 호텔인데, 내부 시설이 너무 낡았습니다. 수건도 오래되고, 침구또한 오래되고 편안하지 않았습니다. 가격대비 많이 기대 이하입니다. 특히 조식은 거의 먹을게 없을 정도로 형편없습니다.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your stay with us did not meet your expectations.We sincerely apologize for the condition of our facilities, including the towels and bedding, as well as the overall comfort of your room. Your feedback has been shared with our housekeeping team to ensure improvements are made promptly.We regret that our breakfast selection did not meet your expectations. Providing a satisfying dining experience is important to us, and we will review our breakfast offerings to ensure a more enjoyable variety for our guests.We understand that your stay was unexpected, and we truly regret that we were unable to provide a better experience. Your comments are invaluable in helping us enhance our services, and we hope you might consider giving us another opportunity to deliver a more comfortable and pleasant stay in the future.Best RegardsAarti VermaFront Office Manager
Laoti Khagen
Standard Queen -huone
Majoittunut 11. 2024
Yksin matkustavat
3 arvostelu
2.5/5
Lähetetty 13.12.2024
The hotel taxi reservation staff is very unpolite.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for bringing this to our attention. We deeply regret to hear about your experience with our taxi reservation staff. Please accept our sincere apologies for any rudeness or lack of professionalism you encountered.Providing courteous and respectful service to all our guests is a fundamental priority, and your feedback indicates that we fell short in this regard. We will immediately address this matter with our team and provide additional training to ensure such incidents do not occur in the future.We value your input and would like to assure you that we are committed to improving our guest experience. We hope to have the opportunity to welcome you again and provide a level of service that reflects our commitment to excellence.Best regards,Aarti VermaFront Office Manager
Vieraskäyttäjä
Standard Queen -huone
Majoittunut 11. 2024
Liikematkustajat
4 arvostelu
4.7/5
Mahtava
Lähetetty 9.12.2024
Très bon hôtel avec personnel attentionné. Le restaurant est également de qualité, avec live music le soir. Je regrette uniquement la salle de bain préfabriquée qui a un aspect entrée de gamme vis-à-vis du prix de la chambre.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed the attentive service, the quality of the restaurant, and the live music. We appreciate your comment about the bathroom and will take it into account as we work to improve the overall guest experience. We hope to welcome you back soon!Best RegardsAarti VermaFront Office Manager