Ibis New Delhi Aerocity - An Accor Brand arvostelua

Majoituspaikan vastaus: Dear Suraiskumar, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We regret that you encountered a musty smell from the air conditioning in your room on the first night, which required a room change. We understand the inconvenience and frustration caused by the time spent addressing this issue. Please be assured that we take such matters seriously and are conducting a thorough check of our air conditioning systems to prevent similar occurrences in the future. Your comfort and satisfaction are our priorities, and we regret that this issue impacted your stay. We appreciate your patience and understanding, and we will work harder to ensure a seamless experience for all our guests moving forward. We hope to have the opportunity to welcome you again and provide a better and more comfortable stay. Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your stay with us did not meet your expectations.We sincerely apologize for the condition of our facilities, including the towels and bedding, as well as the overall comfort of your room. Your feedback has been shared with our housekeeping team to ensure improvements are made promptly.We regret that our breakfast selection did not meet your expectations. Providing a satisfying dining experience is important to us, and we will review our breakfast offerings to ensure a more enjoyable variety for our guests.We understand that your stay was unexpected, and we truly regret that we were unable to provide a better experience. Your comments are invaluable in helping us enhance our services, and we hope you might consider giving us another opportunity to deliver a more comfortable and pleasant stay in the future.Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for bringing this to our attention. We deeply regret to hear about your experience with our taxi reservation staff. Please accept our sincere apologies for any rudeness or lack of professionalism you encountered.Providing courteous and respectful service to all our guests is a fundamental priority, and your feedback indicates that we fell short in this regard. We will immediately address this matter with our team and provide additional training to ensure such incidents do not occur in the future.We value your input and would like to assure you that we are committed to improving our guest experience. We hope to have the opportunity to welcome you again and provide a level of service that reflects our commitment to excellence.Best regards,Aarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed the attentive service, the quality of the restaurant, and the live music. We appreciate your comment about the bathroom and will take it into account as we work to improve the overall guest experience. We hope to welcome you back soon!Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best Regards Aarti Verma Front Office Manager

Majoituspaikan vastaus: Dear Terry,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations, and we regret that you were disappointed with aspects of our services, including the buffet, staff service, and overall value. Your comments are very important to us, and we will be reviewing them closely with the relevant teams to address the areas you've mentioned, especially regarding staff assistance and the quality of our dining options.We strive to offer a comfortable and enjoyable experience for all our guests, and we deeply regret that we fell short during your stay. We value your feedback and will use it to make improvements moving forward.We hope you might reconsider staying with us again in the future so that we can provide you with a better experience.Best Regards,Aarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Deborah,Thank you for sharing your positive feedback. We are so pleased to hear that Mr. Sunil Kumar’s assistance in recovering your left-behind items made a positive impression on you. Providing considerate and helpful service is something we take great pride in, and we’re glad it enhanced your experience.We look forward to welcoming you back to IBIS Hotel on your next visit to India, and we are committed to ensuring another great stay for you.Best Regards,Aarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Mr. QuyThank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Ambrm,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Suki,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for rating ibis New Delhi Aerocity! Do visit us again. Best RegardsAarti VermaFront Office Manager