Issue with the location but hotel is the best then compared others that we have seen in Naples.
Käännä
Daniel
Kahden hengen standard-huone
Majoittunut 1. 2024
Perhe
12 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 11.2.2024
Hotel con buenas instalaciones, justo para un tres estrellas. Lo malo es la ubicación, al lado de un polígono industrial y zona china de Nápoles. Para ir al centro tienen el metro (parada Gianturco) linea 2 a 5-10 min a pie todo línea recta.
Servicio desayuno buffet mayormente bolleria, café, huevos revueltos y bacon, y sirven camareros, no es autoservicio, pero en general todo bien.
Wifi bueno
Käännä
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 6. 2023
Pariskunnat
2 arvostelu
7.0/10
Lähetetty 10.7.2023
Hi,
We were upgraded to their next door hotel.
Location is quite close (1 metro station to Garibaldi or Napoli Centrale) but the area is quite dirty and felt unsafe.
Hotel room was super clean and facilities were top notch and good value for money. We had breakfast included but we had to leave early morning so didn't take the breakfast.
The main complaint I had was: They kept us waiting telling us that room will be ready in 5 min but took more than 1 hour. Granted we arrived at 12 and we were ready to drop the bag in the storage but they kept on telling will be in 5-10 min. It took them like 75 min to get the room ready. When I confronted them, they were quite unapologetic about it and in fact they were telling that they are doing a favour...
Overall:
Good hotel, good facilities.
Staff was unhelpful and area was dirty.