Ibis Muscat

Ibis Muscat arvostelua

Ibis Muscat

Al Azaiba Dohat Aladab Road, Al Khuwair St, Muscat, Governorate of Muscat, 133, OmanNäytä hotellin tiedot
Ibis Muscat
Ibis MuscatIbis MuscatIbis Muscat
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.5/10
Erittäin hyvä
185 arvostelu
Vahvistetut arvostelut
Sijainti8.9
Mukavuudet8.0
Palvelu8.4
Puhtaus8.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(185)
Positiiviset arviot(181)
Arvostelut valokuvien/videon kera(32)
Todella hyvä palvelu(26)
Herkullinen aamiainen(14)
Hyvää vastinetta rahalle(13)
Lähellä ostosaluetta(9)
Kätevä sijainti(8)
Pieni huonekoko(6)
Helppoa liikkua ympäriinsä(6)
Sopii erinomaisesti liikematkoille(5)
Kielteisiä arvosteluja(4)
I live to travel
Superior-huone ‑ Savuton(parivuode)
Majoittunut 8.2025
Yksin matkustava
21 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 23.9.2025
location good. near some fast food eateries. hotel breakfast was good but needs a bit more variety - i stayed for 3 nights so the dishes were almost the same every day. My room was comfortable. unfortunately my view was not great (another building). there were a lot of bugs (like flies) in the bathroom because there is poor air circulation. suggestion: please have clothes hangers that can be used in the bathroom. Some hooks o the wall would be useful for coats/jackets. the lady at the reception when i checked in wasn't warm or friendly. she had a neutral face. no warm greeting or friendliness that i would expect from a frontline hotel staff. she also was there when i checked out - she was on the phone and just gestured for me to drop my key card in the box. no "thank you", or "bye" or anything. nobody helped me with my luggage when i checked out. my van pickup was blocked by a parked car so i had to use the steps (and not the ramp). it would be nice if there was someone from the hotel to assist. there was a male staff who helped me when my key card did not work on 14 September 2025. He was very helpful, warm and actually accompanied me to my room to check the card. good service! overall, good stay. would definitely return if come back to Muscat.
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you for taking the time to share your experience with us. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your feedback regarding the breakfast variety and the presence of bugs in the bathroom has been duly noted. We strive to enhance our offerings and your insights will certainly be taken into consideration.I apologize for the reception service you received during your check-in and check-out. Warm and welcoming interactions are essential to us, and I regret that we did not meet your expectations in this instance. Additionally, I appreciate your suggestion regarding the inclusion of hooks in the bathrooms and will discuss this with our team.It is heartening to know that a member of our staff provided you with the assistance you required when you encountered an issue with your key card. We aim to provide supportive service throughout the entire guest experience.We look forward to welcoming you back to ibis Muscat in the future.Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 9.2025
Liikematkustaja
26 arvostelu
6.5/10
Lähetetty 19.10.2025
Good hotel for Bussiness peoples , service is average, location is good
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback regarding your recent stay. We appreciate your recognition of our location and the suitability for business travelers. However, we regret that our service did not meet your expectations. Your comments will be considered in our ongoing efforts to enhance guest experiences.Kind regards مع تحياتى,Amir NecolaExecutive Assistant Manageribis Muscat
Vieraskäyttäjä
Superior kahden hengen huone, savuton
Majoittunut 7.2025
Matkustus ystävien kanssa
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 16.8.2025
The hotel was clean and the staff were attentive. They also offer a great deal for dinner buffet. Overall, a great stay!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words about our cleanliness and attentive staff. We are delighted to hear you enjoyed the dinner buffet and your overall stay. Your satisfaction is our priority, and we look forward to welcoming you back soon.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 8.2025
Muu
4 arvostelu
9.5/10
Mahtava
Lähetetty 20.9.2025
Very good hotel and nice location
Käännä
Majoituspaikan vastaus: Dear Husam Rajab,Thank you for your positive feedback regarding your stay at ibis Muscat. We are delighted to hear that you enjoyed our hotel and found the location to your liking. Your satisfaction is important to us.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 10.2025
Liikematkustaja
3 arvostelu
6.0/10
Lähetetty 14.11.2025
Cleaning part is not good. Even after several request they not provide towels and water bottle. Room cleaning was also not good. Just doing formalities.
Käännä
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 8.2025
Liikematkustaja
7 arvostelu
5.5/10
Lähetetty 20.9.2025
Although the hotel was clean, overall my stay was disappointing. The service, especially from the reception and during breakfast, was below expectations. The breakfast buffet was not fresh, rarely replenished, and offered very limited food choices. The restaurant was extremely noisy, and there was no door service available at all. Another frustrating issue was that my room key kept getting deactivated almost every day, which was very inconvenient. I understand it's a 3-star hotel, but for the same price, you can definitely find a much better option in Muscat.
Käännä
Majoituspaikan vastaus: Dear Abderrahmane,Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the cleanliness of our hotel; however, I regret to hear that other aspects of your experience did not meet your expectations. We take guest service seriously, and I apologize for the shortcomings you encountered at the reception and during breakfast. Your concerns regarding the breakfast options and noise levels are valuable and will be addressed with the team. Additionally, I understand the inconvenience caused by the frequent deactivation of your room key, and this is certainly not the standard we aim for. We appreciate your insights and thank you for your understanding.Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 7.2025
Yksin matkustava
34 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 16.8.2025
Decent clean functional hotel, extremely businesslike, everything as it should be but staff were very aloof and unhelpful, when I asked the receptionist to help me with a taxi she walked away, when I asked her colleague he refused and told me to use the ripoff opportunist taxi drivers that were constantly loitering in the lobby and change extortionate prices, customer care non existent but am absolutely fine hotel otherwise
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel clean and functional. However, we sincerely apologize for the experience you had with our staff, as we strive for excellent customer service. Your comments regarding the assistance with taxi services will be reviewed with our team to ensure a more helpful approach in the future. We appreciate your insights and hope to welcome you back for an improved experience.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 7.2025
Perhe
10 arvostelu
10/10
Ylivertainen
Lähetetty 24.8.2025
Ideal for city center, car parking avaliable both around and under the building for free
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your positive feedback regarding our central location and complimentary parking options. We are delighted that you found these aspects of your stay convenient.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Anonyymi käyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 11.2024
Perhe
15 arvostelu
9.5/10
Mahtava
Lähetetty 30.12.2024
Second time staying here and got the King Bed. Quiet corner witv comfy bed. Issues rectified by front desk swiftly! Thank you so much team!
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you for sharing your kind review about your experience with us. Our team is looking forward to welcome you back at Ibis Muscat. Best Regards,Amir NecolaFront Office Manager
Anonyymi käyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 12.2024
Liikematkustaja
1 arvostelu
10/10
Ylivertainen
Lähetetty 9.1.2025
Nice view from the room. Cheaper, good location and cozy place to stay
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you so much for taking the time to share your feedback about your stay with us.It will be our pleasure to welcome you again soon.Best Regards,Amir NecolaFront Office Manager
Bing Ran
Superior kahden hengen huone, savuton
Majoittunut 7.2025
Liikematkustaja
4 arvostelu
10/10
Ylivertainen
Lähetetty 6.8.2025
Very good location, many restaurants by walking distance
Käännä
Majoituspaikan vastaus: Dear Bing Ran,Thank you for your positive feedback regarding our location. We are delighted to hear that you found our proximity to various dining options convenient. Your satisfaction is important to us, and we look forward to welcoming you back soon.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 3.2025
Yksin matkustava
2 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 16.4.2025
Great location. Food/hypermarket/money changer/mall nearby-walking distance.
Käännä
Majoituspaikan vastaus: Dear Nurul hazimah,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location and the nearby amenities. We look forward to welcoming you back on your next visit to Muscat.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
NikenSvt
Superior-huone ‑ Savuton(parivuode)
Majoittunut 8.2025
Liikematkustaja
7 arvostelu
10/10
Ylivertainen
Lähetetty 4.10.2025
Good location, clean hotel. Good service
Käännä
Majoituspaikan vastaus: Dear NikenSvt,Thank you for your positive feedback regarding our location, cleanliness, and service. We are pleased to know that you had a pleasant experience at ibis Muscat. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Vieraskäyttäjä
Privilege huone savuton
Majoittunut 8.2025
Yksin matkustava
2 arvostelu
10/10
Ylivertainen
Lähetetty 18.9.2025
Nice Staff// Silence // love you.
Käännä
Majoituspaikan vastaus: Dear Nattawut,Thank you for your positive feedback regarding our staff and the peaceful environment of ibis Muscat. We appreciate your kind words and are delighted to know that you enjoyed your stay with us.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Vieraskäyttäjä
Superior-huone ‑ Savuton(parivuode)
Majoittunut 1.2025
Yksin matkustava
1 arvostelu
10/10
Ylivertainen
Lähetetty 18.2.2025
I enjoyed my stay there very much. The staff are kind and helpful.
Käännä
Majoituspaikan vastaus: Dear Valued guest,Thank you for sharing your kind review about your experience with us. Best Regards,Amir NecolaFront Office Manager