Le Sutra Hotel, Khar, Mumbai

Le Sutra Hotel, Khar, Mumbai arvostelua

Le Sutra Hotel, Khar, Mumbai

14, next to Olive Restaurant, Union Park, Mumbai, Maharashtra, 400052, IndiaNäytä hotellin tiedot
Le Sutra Hotel, Khar, Mumbai
Le Sutra Hotel, Khar, MumbaiLe Sutra Hotel, Khar, MumbaiLe Sutra Hotel, Khar, Mumbai
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
54 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.3
Palvelu4.3
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(54)
Positiiviset arviot(117)
Arvostelut valokuvien/videon kera(3)
Kielteisiä arvosteluja(6)
PANCHAL
Huone(Raja)
Majoittunut thg 10, 2024
Liikematkustajat
152 arvostelu
5.0/5
Ylivertainen
Lähetetty 14 thg 10, 2024
Nice and awesome location and great food. Staff were friendly good & need pool & recreation area.|Feedback: Request for enhanced hotel facilities (e.g., pools/bar) and tighter security procedures
Käännä
Nikki Alwani
Huone(Raja)
Majoittunut thg 2, 2024
Pariskunnat
19 arvostelu
5.0/5
Ylivertainen
Lähetetty 10 thg 4, 2024
Amazing boutique hotel, the rooms are slick and span very clean and the decor is very well laid out, it gives you a very relaxing and homely feel to this hotel, this is the 2nd time I am staying here and without any doubts I would come.again and also recommend this hotel to others
Käännä
Ramit
Majoittunut thg 1, 2023
Muu
1.0/5
Lähetetty 29 thg 1, 2023
Disappointing to say the least For a room costing $150, the service and condition of the room was approximately worth $30. I've already tweeted about my experience, but shower and toilet cover broken, sink faucets fixed so that searching for the right angle for hot water is a 20 minute game, front desk unapologetically making guests wait with AC off with outside temperature 31 C. All in all, India's first art hotel was a spectacle in disappointment. Even Shalimar hotel (3 star) did more for me than Le Sutra. When I gave feedback at the front desk, i got no contrition or hurry to make things right, instead i was charged Rs200 for a bag of lays. Great!
Käännä
Majoituspaikan vastaus: Dear Mr. Romit,Greetings of the day!Thank you for taking time out of your busy day to leave us with a review. However, I would like to offer a sincere apology in regards to the issue face by you during your stayI fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our hotel as we strive to provide all our guests with excellence service and comfort.While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be.Please contact me during your next stay and I will make sure you have an excellent experience without any hesitation. Kindly give us another chance to serve you better. Thanks & regards,Muddassar NirbanAssistant Front Office ManagerLe Sutra – The Indian Art Hotel
Shyamali
Majoittunut thg 3, 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 7 thg 3, 2024
Tranquil spot in a bustling neighborhood This is a nice place! It's clean (saw the cleaning staff in action, super efficient), and the rooms are decorated. Service is good, and they're always trying to offer something interesting. The on-site spa was a great experience, too.
Käännä
Majoituspaikan vastaus: Dear Shyamali,Greetings from Lesutra!!Thank you for visiting us and writing a great review about our hotel, spa , cleanliness, location and the helpful hotel staff. It is our goal to consistently ensure our facilities and service are efficient and on-brand. We strive to provide friendly service, comfortable and modern accommodation to all of ourguests.Looking forward to see you soon againWarm Regards,Muddassar NirbanAsst Front Office ManagerLe Sutra - the Indian art hotel
Sharmi
Majoittunut thg 7, 2024
Muu
5.0/5
Ylivertainen
Lähetetty 16 thg 7, 2024
Great find in Bandra Great little find in Bandra! We loved the location and the room, super friendly staff and service. Would definitely stay again!
Käännä
Majoituspaikan vastaus: Dear Sharmi,Greetings from Le Sutra Hotel !!Thank you for your fantastic feedback! We’re delighted that you found our location and service to your liking. It’s always a pleasure to hear that our guests had a great experience. We look forward to having you stay with us againWarm Regards
klaus-dieter
Majoittunut thg 7, 2022
Muu
5.0/5
Ylivertainen
Lähetetty 12 thg 7, 2022
Interesting and artful Stay Very nice small hotel with rooms decorated with real style. Friendly and attentive staff. Good local flavor.
Käännä
Majoituspaikan vastaus: Dear Klaus,Greetings from Le Sutra!!First of all i would like to thank you for rating us 10 out of 10 on *******. We are delighted to know that you have enjoyed your stay with us and kind words in regards to hotel staff, theme and food are highly appreciated.We look forward to serve you again in not so far distant.Warm RegardsMuddassar NirbanAsst Front Office Manager
BM87281
Majoittunut thg 11, 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 25 thg 11, 2024
We were booked at the Le Sutra by our hosts for a wedding in Mumbai at this Boutique Hotel. I was totally charmed by the interiors of the room which reflected the Vedic scriptures. The room was very comfortable, and the bathroom also was excellent. The staff was very professional in the maintenance and upkeep while the front desk was very helpful in meeting all my needs to make my stay comfortable. I will give them 5 stars in Hospitality. We had daily breakfast at the restaurant on the GF, which was included in our package. The menu was simple with a mix of Indian and English menu options.
Käännä
Majoituspaikan vastaus: Dear BM87281, Thank you so much for taking the time to share your wonderful experience at Le Sutra! We are absolutely delighted to hear that your stay was memorable and special, especially as part of a wedding celebration in Mumbai. It's fantastic to know that you were charmed by the unique design of our rooms inspired by Vedic scriptures, and that both the room and bathroom met your expectations for comfort and quality. We are thrilled that our team was able to provide you with exceptional hospitality and that the front desk staff helped ensure your stay was as comfortable as possible. It’s also wonderful to hear you enjoyed the daily breakfast at our restaurant. We are grateful for your kind words and for awarding us a perfect 5-star rating in hospitality. We truly look forward to welcoming you back in the future and hope to continue making your stays just as special. Warm regards, Muddassar Nirban Asst Front Office Manager, Le Sutra
HollyVagen
Majoittunut thg 11, 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 18 thg 11, 2024
In Le Sutra we were treated to some of the best service we've ever had in a hotel! The restaurant also had gorgeous food. There were very comfy and quiet rooms in a great area with lots of great restaurants and bars. I'd highly recommend for travellers to Mumbai!
Käännä
Majoituspaikan vastaus: Dear Holly, Thank you so much for your wonderful review! We are truly thrilled to hear that you had such a fantastic experience at Le Sutra. It’s amazing to know that our service stood out as some of the best you’ve had, and that you enjoyed the delicious offerings at our restaurant. We’re also glad that you found our rooms comfortable and peaceful, providing the perfect retreat after a day of exploring the vibrant area around us. Your recommendation means a lot to us, and we are so grateful that you took the time to share your feedback. We would love to welcome you back the next time you’re in Mumbai! Warm regards, Muddassar Nirban Assistant Front Office Manager, Le Sutra
Paresh D
Majoittunut thg 11, 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 7 thg 11, 2024
Beautiful Boutique Hotel, Artistic room decorations, Family friendly staff, Excellent food. We were offered helpful advice for our visit . The Hotel is located within walking distance to the seaside - relatively tranquil - suburb of Mumbai - Bandra
Käännä
Majoituspaikan vastaus: Dear Paresh, Thank you for your kind words! We are so pleased to hear that you had an excellent and comfortable stay at Le Sutra. It's wonderful to know that you enjoyed our artistic room decorations, the family-friendly atmosphere, and the delicious food. We're also glad that our team was able to offer helpful advice to make your visit even more enjoyable. We're proud of our location in the tranquil and vibrant suburb of Bandra, and it's great to hear that you appreciated the proximity to the seaside and local attractions. We truly hope to welcome you back for another memorable stay in the future! Warm regards, Muddassar Nirban Front Office Manager Le Sutra
Compass28283462419
Majoittunut thg 11, 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 2 thg 11, 2024
A Delightful and Authentic Stay at Le Sutra in Bandra We visit India every year, and this time, we wanted a place to stay in Bandra. We came across Le Sutra, and it was absolutely perfect. The hotel has a fascinating concept with three floors based on the gunas—tamas, rajas, and sattva—representing the three tendencies within the body and mind. Each level of the hotel is thoughtfully designed to immerse guests in Indian philosophy, and the luxurious touches throughout make the experience even more special. The reception area is beautifully crafted, showcasing the kundalini level, and as you move through the floors, you encounter all the chakras, each represented with authentic copper plaques. It’s clear that every detail has been carefully considered to create an atmosphere that’s both sophisticated and culturally rich. The location is ideal—situated in the heart of Bandra, it’s close to numerous restaurants and local attractions, making it easy to explore the area on foot. The staff is incredibly friendly, attentive, and the entire hotel is spotless, offering a comfortable and luxurious stay. We stayed at Le Sutra after a trip from Goa, and it was truly a delight. For anyone seeking a luxurious, modern, and authentically Indian experience in Bandra, I highly recommend Le Sutra. We would definitely love to return!
Käännä
Majoituspaikan vastaus: Dear Compass, Thank you so much for your detailed and glowing review! We are thrilled to hear that your stay at Le Sutra was both delightful and authentic. We take great pride in the unique concept of our hotel, which is inspired by Indian philosophy and the three gunas—tamas, rajas, and sattva. It’s wonderful to know that you found the design of each floor, ***** with the representation of the chakras and kundalini, to be immersive and meaningful. We truly believe that the small details play an important role in creating an experience that is both luxurious and culturally enriching, and we’re glad you noticed that. We’re also pleased to hear that you enjoyed our location in the heart of Bandra, with its proximity to great restaurants and local attractions. It’s fantastic that you found it convenient for exploring the area on foot. Our team works hard to provide a welcoming and attentive service, so we’re especially happy that you felt well taken care of during your stay. It was a pleasure to host you after your trip from Goa, and we’re so grateful for your high recommendation. We would be absolutely delighted to welcome you back whenever your travels bring you to Bandra again! Warm regards, Muddassar Nirban Assistant Front Office Manager Le Sutra
Vieraskäyttäjä
Majoittunut Invalid Date
Muu
5.0/5
Ylivertainen
Lähetetty 3 thg 10, 2024
I had the most wonderful stay at le sutra! the architecture is so unionist- we had the ashoka room and i was smitten by details. The location is amazing and the breakfast is delicious too! you have to try their french toast! highly recommended if you’re in mumbai for a short trip
Käännä
Compass191465
Majoittunut thg 10, 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 2 thg 10, 2024
beautiful room. both the pillows were a bit hard. i prefer a soft and hard one. loved the decor and art. the service was excellent. breakfast can be improved. need more baked goodies eg. croissants,scones. need some english tea bags selection too.
Käännä
Majoituspaikan vastaus: Dear Compass, Thank you for your kind feedback! We’re glad you enjoyed the room, decor, and excellent service. We appreciate your suggestions regarding the pillows and breakfast, and will certainly look into adding more baked goods and an expanded tea selection. We hope to welcome you back to Le Sutra during your next visit to Bandra! Warm regards, [Your Name] Assistant Front Office Manager Le Sutra
Vieraskäyttäjä
Majoittunut thg 8, 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 21 thg 8, 2024
Very peaceful nook in the middle of a busy city. Excellent location, & very helpful staff. Room decorations were lovely. Had a great experience overall.
Käännä
Yudhajit M
Majoittunut thg 8, 2024
Yksin matkustavat
4.0/5
Erittäin hyvä
Lähetetty 21 thg 8, 2024
The place is cute, with the rooms done up tastefully. But there are some big holes in their game. During my stay, the power went off for hours. Literal hours on end. And they had no backup generator. I was locked out of my room. Sweating in their tiny lobby. The second time i went, there were ants in my room. Nice place, but the upkeep is not so nice.
Käännä
Majoituspaikan vastaus: Dear Yudhajit, Greetings from Lesutra Hotel!1 Thank you for taking the time to share your feedback. I’m sorry to hear about the issues you experienced during your stays. It’s clear we missed the mark on providing the level of comfort and service we strive for. The power outage and lack of a backup generator are definitely concerning, and I understand how frustrating that must have been. We’re currently reviewing our facilities and procedures to prevent such situations in the future. As for the ants, this isn’t up to our usual standards, and we’ll be addressing it with our housekeeping team immediately. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to offer you a better experience in the future. If you decide to stay with us again, please reach out directly so we can ensure everything is up to par. Best Regards Muddassar Nirban Front Office Manager Le Sutra Hotel
Top2013
Majoittunut thg 8, 2024
Matkusta ystävien kanssa
4.0/5
Erittäin hyvä
Lähetetty 20 thg 8, 2024
Nice and awesome location and great food. Staff were friendly good & need pool & recreation area. Feedback: Request for enhanced hotel facilities (e.g., pools/bar) and tighter security procedures. Strict guest policy needed to ensure guest safety and prevent unauthorized entry. Recent security issues highlight the need for improved security services.
Käännä
Majoituspaikan vastaus: Dear Top2013, Greetings from Lesutra Hotel !! Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that you enjoyed our location, food, and the service provided by our friendly staff. We appreciate your suggestions for improvement and are grateful for your constructive input. We understand the importance of enhancing our facilities to better serve our guests. Regarding the security issues you mentioned, we want to clarify that there was a situation involving a visitor to your room. As per our policy, we generally do not allow visitors in guest rooms without proper procedures. However, when you indicated that you had paid for double occupancy, we followed our check-in procedures to accommodate the visitor. We understand that this situation led to a conflict between you and your visitor, which in turn raised questions about our security procedures. Please know that our security protocols are designed to ensure a safe and secure environment for all guests, and we continually review and update them to meet the highest standards. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience Best Regards Muddassar Nirban Front Office Manager Le Sutra Hotel