Eraeliya Villas & Gardens

Eraeliya Villas & Gardens arvostelua

Eraeliya Villas & Gardens

299 Walliwalla, Matara, Southern Province, 81700, Sri LankaNäytä hotellin tiedot
Eraeliya Villas & Gardens
Eraeliya Villas & GardensEraeliya Villas & GardensEraeliya Villas & Gardens
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.7/5
Mahtava
47 arvostelu
Vahvistetut arvostelut
Sijainti4.7
Mukavuudet4.7
Palvelu4.7
Puhtaus4.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(47)
Positiiviset arviot(67)
Arvostelut valokuvien/videon kera(8)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Sviitti(Alaya)
Majoittunut نوفمبر 2024
Pariskunnat
5 arvostelu
4.7/5
Mahtava
Lähetetty 6 نوفمبر 2024
Хорошее место. Персонал очень услужливый. Вкусный завтрак. Высокий ценник на кухню, но вкусно. Очень шумный кондиционер в АLayia room. Ухоженная территория.
Käännä
MikiC
Majoittunut فبراير 2024
Matkusta ystävien kanssa
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 4 مايو 2024
看海的泳池別墅,絕美!
Käännä
Vieraskäyttäjä
Majoittunut نوفمبر 2023
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 14 نوفمبر 2023
很美的海邊別墅!有自己的沙灘可以看落日。別墅中只有十幾間房,很安靜很獨立,很想一直呆下去。
Käännä
6/9
Vieraskäyttäjä
Majoittunut سبتمبر 2023
Yksin matkustavat
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 22 سبتمبر 2023
Действительно прекрасные «Виллы и сады», каких не много в этих местах. Очень красиво и комфортно во всем. Персонал приятны как люди и профессиональны как штат. Отель уникально преподносит Шри-Ланку и оставляет впечатление о себе самом, как о впечатляющем месте на карте путешествий, ради которого хочется возвращаться в эту страну.
Käännä
Vieraskäyttäjä
Majoittunut نوفمبر 2024
Muu
5.0/5
Ylivertainen
Lähetetty 29 نوفمبر 2024
В середине ноября мы с мужем первый раз посетили Шри-Ланку, и выбрали этот курорт. Чудесное местечко! Камерное, номерной фонд совсем небольшой, отчего есть ощущение, что ты там совсем один! Невероятно стильное, продуманное до деталей пространство, все элементы декора вызывают восторг, живые цветы придают свежести. Мы решили побаловать себя, и взяли большую виллу WALAUWA - это единственное на курорте здание, которое не возводилось с нуля, а было реконструировано. Дом со столетней историей! И это чувствовалось. Есть кухня, две спальни, каждая с отдельной ванной комнатой, чудесная гостиная с огромным диваном и Netflix:)) И конечно, шикарная, просторная веранда, где мы трапезничали босиком - каждый день, наблюдая чудесный вид на океан, скалы, слушая непрекращающийся шум волн, наблюдая за бурундуками и сёрферами) Вся кухня, кстати, была очень вкусной, свежие фрукты, соки, рыба… если меню надоедало, мы выходили за территорию, где также есть несколько ресторанов. Выход на пляж тоже удобный, бассейн красивый и достаточно просторный, территория райская, вообщем, мы отдохнули очень хорошо. Отдельно хочу отметить стильные халаты, мы даже приобрели себе домой такие же, и вообще весь текстиль - простыни, полотенца, были мягчайшие и вкусно пахли. Персонал приветливый и отзывчивый, большое спасибо каждому за заботу и внимание. Хозяевам курорта также большая благодарность за создание такого пространства, и желаю оставаться на том же уровне и совершенствоваться во всех возможных направлениях. Надеюсь, мы ещё вернёмся! ❤️
Käännä
Vieraskäyttäjä
Majoittunut نوفمبر 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 27 نوفمبر 2024
Loved the Experience – Perfect Location - Ever-Smiling and Helpful Staff We stayed here for four nights, and everything was perfect. A special mention goes to the reception team and the servers, who were always smiling and ready to help. Room Tip: For the first two nights, we stayed in the Ambalama Pavilion. While we loved the room and the private garden it offers, the outdoor toilet ( open to sky) posed a bit of an issue , especially since it was raining. The bathroom floor would get a bit wet—not the hotel’s fault, as we should have checked about this feature before booking. When we requested a room change, the management graciously accommodated us and provided a beautiful top-floor room (Samaya). This room offered a stunning sea view and a super-comfortable sofa ( in the verandah) perfect for lounging with a coffee while enjoying the scenery. The top-floor rooms also provide more privacy compared to those near the pool area. Overall, our experience was fantastic, and we’d highly recommend this hotel to anyone seeking excellent service and a memorable and peaceful stay! We will surely come back again
Käännä
Vieraskäyttäjä
Majoittunut أكتوبر 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 1 أكتوبر 2024
We stayed for one night between places on a round tour of Sri Lanka. We had such an amazing time that we are coming back for 2 more nights. The service, hotel and location are fantastic being looked after at every turn. The private rooms with use of the pool and access to the beach are amazing and the food is amazing fantastic experience.
Käännä
Renata S
Majoittunut سبتمبر 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 9 سبتمبر 2024
That was more than amazing. The way they treat people and nature is just incredible. Breakfast eated in own balcony or by the pool, dinner with a fresh fish and organic vegetables. Sound of the waves will stay with me for long time. Thank you. All was perfect!
Käännä
Majoituspaikan vastaus: Thank you for your lovely review! We're glad you had a peaceful stay and we look forward to welcoming you back soon. Best regards, Team Eraeliya
Shammi P
Majoittunut أغسطس 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 26 أغسطس 2024
I recently stayed at Era Eliya Villas and Gardens, and it was an absolutely amazing experience! The beach was stunning ,perfect for relaxing and taking in the beautiful views. The rooms were very nice, offering a perfect blend of comfort. I was particularly impressed with the food, which was incredible.Thanks to Deen and the team for good food and also the whole Era Eliya team for their best service!
Käännä
Majoituspaikan vastaus: Thank you for your wonderful review! We're glad you enjoyed the location, the food, and the comfort of the rooms. Deen and the team appreciate your kind words, and we all look forward to welcoming you back soon. Best Regards, Team Eraeliya.
Charmaine S
Majoittunut أغسطس 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 19 أغسطس 2024
Four friends stayed at the Villa Walauwwa. Total privacy with meals served as and when we ordered…. Very relaxing with beautiful view of the sea … we all had turns at the Spa and have to say Renuka was so caring and professional…. Her facial with all Natural products was excellent. Will definitely visit again …. Perfect getaway for rejuvenating. Service was very good …
Käännä
Majoituspaikan vastaus: Dear Charmaine, Thank you for your lovely review! We’re glad the service and our Villa Walauwa met your expectations, and we look forward to welcoming you back for another rejuvenating getaway. Best Regards, Team Eraeliya.
N657NUpaulw
Majoittunut مارس 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 12 مارس 2024
This is the best place we have ever stayed. Ever. We stayed here for 4 days at the beginning of our honeymoon, and then later on were booked at a 5 star hotel (Anantara Peace Haven). We literally left early from Anantara, despite the fact that it was non-refundable, and booked two additional nights at the Gardens. The setting is absolutely beautiful, the dinner area overlooks the ocean, where you can see surfers and sunsets every night as you have curry and wine. The rooms are completely unique from one another with incredible attention to detail. And then we move to the service. The staff is small, and you get to know them by the end. I will miss them all. Dulshan the concierge is professional, relaxed, kind. Sandun, Rex, Dean, and Jayntha of the restaurant staff are always positive, attentive, and work extremely hard. The kitchen is wonderful with Sri Lankan and western dishes. We are from the US, and its a long trip to Sri Lanka. However, if we come back, we will definitely be staying here again.
Käännä
Majoituspaikan vastaus: Thank you so much for the review of your stay at Eraeliya Villas & Gardens. We are absolutely delighted to hear that we were a highlight of your honeymoon and that our setting, service, and accommodations made such a positive impact on your experience. Hearing that you chose to return to us, even foregoing a non-refundable booking elsewhere, truly means a lot to us. We strive to create a unique and memorable environment, and it's rewarding to hear your feedback. We're also thrilled that our team made such a lasting impression. Your kind words about Dulshan, Sandun, Rex, Dean, and Jayntha will be shared with them; they will be just as pleased to know they could make your visit so special. We look forward to the opportunity to welcome you back to Eraeliya Villas & Gardens on your next trip to Sri Lanka. Until then, we wish you all the best! Warm regards, Savindu Wijesiri on behalf of the team.
Vieraskäyttäjä
Majoittunut مارس 2024
Muu
5.0/5
Ylivertainen
Lähetetty 7 مارس 2024
Immediately when we arrived, we were welcomed with juice and a complementary massage. Special thanks to Rex who made our trip amazing, always being attentive. The view of the beach is amazing. The kitchen was solid. Drinks were excellent. Overall, best value of everywhere we stayed in Sri Lanka. Truly wonderful experience we will remember forever.
Käännä
I5905CYcaroliner
Majoittunut فبراير 2024
Pariskunnat
3.0/5
Lähetetty 27 فبراير 2024
Stunningly beautiful. The hotel is located in front of the sea in a colonial style villa with a garden and old world furnishings and beautiful artwork. Our suite was spacious and had an enormous terrace overlooking the pool and the sea where we had breakfast each morning. Unfortunately, the level of the service was not at the standard one would expect from such a facility. There was hardly ever someone at reception. Usually the receptionist could be seen roaming the garden on her cell phone. One always had to ask for beach towel since the bin labeled “clean beach towels” was always empty. Surprisingly there was no turndown service in the evening which meant we had to lower 5 or 6 blinds on the doors to the terrace. This was complicated by the fact that some of the blinds were in disrepair. The price for a massage was $50 on the villa website but $63 in the in-room brochure and an espresso cost $12. We asked if we could keep our room until 1PM instead of 12 noon and were told that the latest was 12:30. We left the room at 12:30 and sat in the lobby waiting for the receptionist to appear 20 minutes later and send someone to get our bags. Clearly there was no urgency to make up the room.
Käännä
Majoituspaikan vastaus: Dear Caroline, Thank you for sharing your experience at Eraeliya Villas & Gardens. We are pleased to hear that you enjoyed the stunning location, the ambiance of our colonial style villa, and your suite's spaciousness and views. However, we are genuinely sorry to hear that our service did not meet your expectations, especially given the high standards we aim to uphold. Your detailed feedback about the service issues, including the reception availability, beach towel management, turndown service, and pricing discrepancies are being looked into and we are taking immediate steps to address these concerns to ensure that our service quality matches the beauty and luxury of our environment. We regret any inconvenience caused by the checkout process and the wait for assistance with your luggage. We appreciate your patience and will review our policies and staff training to improve our guest experience. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide a service level that truly reflects the quality you expect from us. Best regards, Savindu Wijesiri on behalf of the team.
dieter w
Majoittunut فبراير 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 17 فبراير 2024
Eraeliya is fully deserving its 5* rating. The rooms, suites and villas are tastefully and uniquely decorated with much love and attention to detail. The beautiful grounds and gardens are maintained immaculately. The undisturbed oceanfront location affords stunning views over the ocean with unforgettable sunsets. Even though jungle beach is a favourite launching point for surfers, the sandy cove is also one of the few Sri Lanka beaches for safe swimming. The high level of service and quality of food are additional highlights. Breakfast is huge and stunning, and the catch of the day is the freshest and most tastefully prepared fish you will find anywhere. The owner Njuri, and the entire staff are fully dedicated to pamper their guests, and ensure their wellbeing. They provide service at its best! The relatively small size of the estate with only 9 rooms and villas affords a much more private and intimate atmosphere. Once you arrive, you have no desire to go outside again. Truly, a small slice of paradise!
Käännä
Majoituspaikan vastaus: Thank you for your wonderful review! We're thrilled you enjoyed the unique decor, beautiful grounds, and stunning views. We're also glad you appreciated our high level of service and quality of food. Your kind words about our team mean a lot to us. We look forward to welcoming you back to our slice of paradise!
Vieraskäyttäjä
Majoittunut فبراير 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 7 فبراير 2024
Our beachfront villa was simply perfect, enjoying the view from our private terrace was amazing. The style and design of the villa in beautiful. The main area with pool is the perfect spot to spend your day relaxing on the sunbeds or the hammocks. The staff is very nice and the food is delicious.
Käännä