Kocer Club Apartments

Konumu, havuzu çok güzeldi. Rahat ettik

This hotel could be beautiful and so much more! I’d say the reviews are slightly unfair The apartments are unserviced and the staff is minimal I presume it’s a cost thing they do change managements a lot We had no issues the pool area is huge and did the job for lounging around in the day the staff are lovely and the location is perfect! The rooms are huge and dived into two areas very basic but again i wanted cheap and I got exactly what I paid for.. for the price it’s cheap as chips! it was no issue to clean our rooms our self and take our rubbish out daily we got supplies from migros i would definitely come back compared to some prices in marmaris it’s a bargain! Especially if there’s a big group of you and you need keep cost downs!

UNDER BAD MANAGEMENT. We chose this place for its huge swimming pool, which is great for swimming lengths. Unfortunately we didn't read the reviews first. We arrived in the early hours and were led out of reception into a block across the street above some shops, which had unlit stairwells and no Wi-Fi. There was no toilet paper in the apartment, but luckily we always travel with half a roll. Next morning I popped across the road to reception to get it sorted, and that's when I discovered the management policy is to do everything to save every penny possible. And it's that attitude which completely ruins this place. It means promising multiple times to supply toilet paper, but really having no intention of doing so. They promised multiple times to clean our room, always writing it in the book (as other reviewers have said), but never did clean it. Only twice in two weeks they changed our towels. We caught up with the cleaning lady and cleaning children(!) in the corridor but they were only interested in cleaning the checked-out rooms and getting home early. We thought we were paying for an apartment in the hotel, and there was nothing in the booking to tell us it was anything different. I hate complaining as I find confrontation very difficult, but the manager said she could not move us to the hotel as it was fully booked. But when I said I was willing to pay to upgrade she got out her book and then asked for an extra £50 per night! The manager seems to love a battle. She criticised us for booking with OnTheB.. and suggested I should have paid her through Facebook! Glad to see OnTheB.. have dropped them this year. It turned out that I felt so uncomfortable walking past reception that I hardly ever went to the hotel to use the pool. My advice is, if you really want to come for the pool and location then do so, but as soon as you arrive head for the MMM Migros store to buy a bulk pack of toilet paper, cleaning equipment, brush and dustpan, large family bin and roll of bin bags, buy a SIM card with lots of data, and never ask the management for help with anything. If they had just been upfront and honest in their hotel listings it wouldn't have been such a nightmare. The other staff were mostly children(!) and seemed happy to chat in English, but as soon as you mention a problem they suddenly forget how to speak English and refer you to the manager. Be aware the retired manager and owner ("The Captain") has an unhealthy interest in young girls. We had a leaking shower cubicle so the bathroom floor was always wet (could happen in any hotel to be fair) but didn't waste our holiday complaining about it. I should mention that the penny-pinching attitude even ruins the swimming pool experience - the umbrella parasols don't have the correct wide bases and are just propped up with used chlorine bottles (as shown in another reviewer's photo), so every time the wind blows they're falling on you - you can never quite relax. Smell the liquid in the hand saniti

We moved into these apartments after moving out of a disgusting filty one!! We had a fantastic stay everything was so clean & lovely big rooms! The captain who owns the place was such a gent and other staff were so lovely! The pool is massive and so clean

Horror appartement. Kom al 25 jaar in Marmaris, nooit eerder zo'n slecht complex meegemaakt. Bij aankomst al problemen over de kamer. Na veel bijbetaling een andere kamer gekregen. Vies en smerig. Zelf schoongemaakt. Iedere dag zelf schone handdoeken gepakt, zelf bedden verschoond. Na 6 dagen kwam er een schoonmaker (zelf om moeten vragen), die de vloer schoonmaakt met een spuitbus en een droge dweil. Luidruchtige Engelse die 's-morgens om 11.00u al begonnen met zuipen en schreeuwen. Midden in de nacht terugkomen en dan lopen schreeuwen op de gangen en smijten met deuren en al het afval op de gangen neer gooien. Kapotte tegels bij het zwembad. Als je niets besteed bij het zwembad wordt je boos aangekeken. Ook bij het zwembad is alles smerig. Een manager die zegt....ik ben de baas en de hele dag in een gele zwembroek bij de receptie zit of bij het zwembad zich op zit te hitsen als er jonge meiden in de buurt zijn. En zo kan ik nog wel even doorgaan. Een zonde voor dit complex. Locatie is goed. Advies......wegblijven van dit appartement.....echt verschrikkelijk.

I’ll start with the positives, pool was very large and nice atmosphere, better than what I have seen in most apart hotels in Turkey. Lady at reception friendly. Pool bar drinks tasty and not over priced. Location very central. Negatives: Room was marketed as a two bedroom apartment but is in fact one bedroom with two pop up beds in living room area which gave me back issues after one week. Apartment doesn’t get cleaned at all, fair enough if that is the policy but I would be told daily someone would definitely be coming that day to change bedding, towels and empty bins but not once did anyone come. And the thing that ruined the holiday most for me was the inappropriate comments made to me and to other people about me from the hotels owner. It made me feel very uncomfortable and dread walking by reception each evening. Sadly, I will not return to this hotel