Majoituspaikan vastaus: Dear Cherished guest,Thank you for taking the time to review your experience in our hotel.We are delighted to know that you appreciated our prime location.Your mention of our team's excellent service is much appreciated and we will make sure to let everyone know that you acknowledged their efforts. We are pleased to know that you appreciated the high standards of our service that we strive to uphold. We look forward to welcoming you back soon. Sincerely, Fernando López Lens General Manager
Vieraskäyttäjä
Classic-huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
24 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.12.2024
房間設施還不錯
Käännä
Majoituspaikan vastaus: Dear cherished guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a positive stay.Your kind words inspire our team to keep delivering the best experience for our guests. We cannot wait to welcome you back for a memorable visit.Kind regards,Fernando López Lens General Manager
Liang Shyong
Classic-huone
Majoittunut 8. 2024
Pariskunnat
10 arvostelu
4.7/5
Mahtava
Lähetetty 23.10.2024
交通方便,從火車站搭免費巴士兩站到酒店,步行可達各重要景點。
早餐,房間,視野,服務,都很好。
Käännä
Majoituspaikan vastaus: Dear Liangxiong,Thank you so much for your wonderful review! We’re thrilled to hear that you found our transportation options convenient and enjoyed the easy access to local attractions. It’s great to know that our breakfast, room, view, and service met your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay soon! Safe travels!Sincerely, Fernando López Lens General Manager
Huliang
Classic-huone
Majoittunut 8. 2024
Pariskunnat
13 arvostelu
3.7/5
Lähetetty 22.10.2024
早餐種類非常多,而且看起來都很精緻,感覺物有所值呀
Käännä
Majoituspaikan vastaus: Dear Huliang,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our diverse breakfast options and found them worth the investment. Our team takes great pride in creating delicious and visually appealing dishes for our guests. We hope to welcome you back soon for another delightful breakfast experience!Sincerely, Fernando López Lens General Manager
Vieraskäyttäjä
Classic-huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.10.2024
位置極佳,就在峽谷邊上。
Käännä
Majoituspaikan vastaus: Dear Cherished Guest, Thank you for taking the time to leave us such a perfect rating and comment after your recent stay at Sofitel Le Grand Ducal. We are delighted to know that you appreciated our services and our prime locatio. We hope to have the pleasure of seeing you again in the future. Sincerely, Fernando López Lens General Manager
Lisa
Classic-huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
28 arvostelu
4.7/5
Mahtava
Lähetetty 8.10.2024
房間還不錯,服務也很好,頂樓的全玻璃餐廳不錯
Käännä
Majoituspaikan vastaus: Dear Lisa, Thank you for taking the time to leave us such a great review after your recent experience at Sofitel Le Grand DucaL.. It is rewarding to know that your stay with us was enjoyable and we hope to have the pleasure of welcoming you again in Luxembourg. Sincerely, Fernando López Lens General Manager
Vieraskäyttäjä
Classic-huone
Majoittunut 8. 2024
Yksin matkustavat
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.9.2024
挺好的,給升級了房型。風景宜人,設施不錯
Käännä
Majoituspaikan vastaus: Dear Cherished Guest,Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and our view and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens General Manager
Tao
Superior-huone
Majoittunut 7. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.9.2024
Bardzo dobra lokalizacja, na piechotę na starówkę tylko 15 minut, mieliśmy pokój z widokiem na cała starówkę.
Śniadania są dobre, jedyny mały minus to przez 7 dni mieliśmy codziennie identyczne jedzenie.
Käännä
Majoituspaikan vastaus: Dear Tao,Thank you for taking the time to review our hotel.It is rewarding to know that your stay with us was enjoyable. We hope to have the pleasure of seeing you again in the near future.Sincerely, Fernando López Lens General Manager
Majoituspaikan vastaus: Dear edward760224,Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fernando López LensGeneral Manager
Majoituspaikan vastaus: Dear Xiaoqiaotongxuejoe,Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay.We strive to create memorable hotel experiences and we are happy to hear that our ambassadors enhanced your stay through their professional and attentive service. We hope to see you again soon!Sincerely, Fernando López Lens General Manager
Vieraskäyttäjä
Classic-huone
Majoittunut 7. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.8.2024
酒店客人不多,餐食比較好
Käännä
Majoituspaikan vastaus: Dear Cherished Guest, Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens General Manager
Majoituspaikan vastaus: Dear Xiaotangyuantaba,Thank you for taking the time to review your experience in our hotel.It is thrilling for us to see that your latest stay was nothing but a flawless one. Indeed, we all as a team always strive to create a perfect experience to all our guests. Knowing this was the case for you is truly rewarding for all of us. We look forward to welcoming you back in the near future. Sincerely, Fernando López Lens General Manager
Majoituspaikan vastaus: Dear Cherished Guest,Thank you for your kind words and for taking the time to rate our hotel. It is always a pleasure to have such a positive comment and to know that everything met all your expectations.It was an absolute pleasure to welcoming you and it is our hope to do so again in the near future. Sincerely, Fernando López Lens General Manager
Zhaozaidadaoshangz16
Classic-huone
Majoittunut 6. 2024
Perhe
95 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.8.2024
房間衞生整潔,前台服務周到,位置適中,可以步行到景區,非常方便。
Käännä
Majoituspaikan vastaus: Dear Zhaozaidadaoshangz16,Thank you for taking the time to review your experience in our hotel.We are delighted to know that you appreciated our prime location.Your mention of our team's excellent service is much appreciated and we will make sure to let everyone know that you acknowledged their efforts. We are pleased to know that you appreciated the high standards of our service that we strive to uphold. We look forward to welcoming you back soon. Sincerely, Fernando López Lens General Manager
Majoituspaikan vastaus: Dear beloved guest,It is a real pleasure for us to receive such a positive review, to learn that your stay with us was enjoyable, that you appreciate our good location and enjoyed our food. Your mention of our team's excellent service is much appreciated and we will make sure to let everyone know that you have acknowledged their efforts. We hope to have the pleasure of seeing you again in the near future. Sincerely, Fernando López Lens General Manager