Premier Inn London County Hall

排水溝が流れない

The room was fine. The standard Premier Inn room. The hotel itself was looking a bit tired and in need of a coat of paint in the common areas. The shower in the room had great pressure but the fixing was broken, and the overhead rain shower was leaking so that when you turned it on it sprayed water all over the room. So I had to use the hand shower which I had to hold as the holder was broken. Room was clean. I was at a conference in the same building so the location was very convenient. It is close to Waterloo station and right next to the Thames and Westminster bridge so would be great if you were a tourist.

優點是位置很好，餐廳也很方便，入住的大部分是英國工薪階層。

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Stayed here for the army v navy rugby.Upon arrival hotel looked clean and tidy. Fast forward to the following morning.. I'd been bitten like mad all on my arms neck hands and face. I spoke to reception and asked that they send someone up to the room and at least spray something as these bites didn't just appear from nowhere. I left the hotel and didn't return until late that night only to find that no one had been upto the room and saw some flying creatures on theh walls.. I managed to kill some of them but obviously not them all as waking up the next morning I was even worse. I again went to reception asked for the manager, showed her the bites and she did offer to send me to hospital but I wasn't prepared to stay in London so declined. As soon as si got back home I visited my own hospital only to be told that these were definitely bites and I'd now got cellulitis from the bites. Was sent home with tablets and steroid creams. I opened up a complaints with the hotel and they stipulated that they would send someone in to the room and investigate. I asked for an update in may only to be met with an abrupt reply stating they would get intouch when they had investigated. I sent another email in June and I've received nothing back. I have been intouch with a solicitor as this is unacceptable.