Majoituspaikan vastaus: Hi there, Christian here.I hope you're well.Thank you very much for taking the time to leave us a post stay survey. Your feedback is always appreciated and helps us to continue to provide a great service to our guests. We're glad to hear you appreciated the convenience of the place! With regards to the room views, we do offer some rooms with a view of the Thames and if they are available are always offered to guests who request this room prior to their arrival. So should you visit us again, let us know beforehand and we'll do out best to get you the room with a view you wish!We hope to one day host you again on your next visit to London.Kind regards,Christian & Cove Team.
Giovanni1998
Studio-huoneisto
Majoittunut 1. 2025
Yksin matkustavat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.2.2025
房間超預期 下次還會再來
Käännä
Majoituspaikan vastaus: Hello Giovanni, Thank you so much for your fantastic review! We're delighted to hear that the room exceeded your expectations and that you enjoyed our surroundings, amenities, cleanliness, and service. Your perfect ratings mean a lot to us. We can't wait to welcome you back next time!Best regards, Arianna and Cove Pinnacle Team
Tiancaishimeilidexinqing
Yhden makuuhuoneen huoneisto sisäisellä parvekkeella
Majoituspaikan vastaus: Hi Tiancaishimeilidexinqing, Christian here.Thank you for taking the time to leave us a review after your stay. We really value your feedback as it helps us to continuously improve and make sure our guests have a pleasant and comfortable stay. It delights us to hear that you enjoyed your stay overall and that the views, space and air condition was to your liking. With regards to the noise, I believe this came from the windy conditions coming from the poor weather we have experienced lately. Given the building we are in is so tall, it is unfortunate that in these conditions, noises will be made - we do however apologise for this. We hope that should you return in the future, we are able to host you again and that you have a much more comfortable stay!Kind regards,Christian & Cove Team.
Youdexian
Iso studiohuoneisto
Majoittunut 12. 2024
Perhe
48 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.2.2025
不錯,交通方便,樓下150米有個Tessa
Käännä
Majoituspaikan vastaus: Hi there Youdexian, Christian here.Thank you for taking the time to leave us a review after your stay. We really value your feedback as it helps us to continuously improve and make sure our guests have a pleasant and comfortable stay. We're glad to hear the location nearby the local amenities were suitable for you and that you enjoyed your stay overall!We hope to host you again in the future, should you be back in London!Kind regards,Christian & Cove Team.
TOMIAU
Iso studiohuoneisto
Majoittunut 12. 2024
Yksin matkustavat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.1.2025
環境一流,下次還會住!
Käännä
Majoituspaikan vastaus: Hello Tomiau, Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a pleasant stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Kind Regards, Helena and Cove Pinnacle Team
Majoituspaikan vastaus: Hello there, Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay and appreciated our convenient location near the station. It's wonderful to know that you found the room comfortable and the temperature just right. We truly appreciate your recommendation to others and look forward to welcoming you back in the future.Warm regards,Arianna and Cove Pinnacle Team
Vieraskäyttäjä
Yhden makuuhuoneen huoneisto sisäisellä parvekkeella
Majoittunut 12. 2024
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.1.2025
設施齊全,房間乾淨;前台服務員很熱心
Käännä
Majoituspaikan vastaus: Hello there, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness of the room. It's wonderful to know that our enthusiastic staff made a positive impression on you and that you liked the facilities we offer. Your feedback is greatly valued, and we look forward to welcoming you back soon.Warm regards,Arianna and Cove Pinnacle Team
Vieraskäyttäjä
Yhden makuuhuoneen huoneisto
Majoittunut 11. 2024
Yksin matkustavat
17 arvostelu
3.0/5
Lähetetty 24.1.2025
十分一般,晚上還能聽到風的聲音,裝修倒是挺有格調
Käännä
Majoituspaikan vastaus: Dear guest,Thank you very much for leaving a review regarding your stay. We really do appreciate your feedback and comments on what was good about your stay and not so good, so we can built upon our strengths and also our weaknesses. It's very pleasing to hear to hear you like the style of the place! Regarding the wind, it is unfortunate that the weather impacted your stay. We do try our best to implement measures to reduce the noise, however with the building being such a tall one we appreciate this can only be done to a certain extent.We do however hope to see you once again in the future and hpe that you have a more enjoyable experience!Kind regards,Christian & Cove Team
Anonyymi käyttäjä
Studio-huoneisto
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 23.1.2025
Very nice hotel, but not worth the price.
Käännä
Majoituspaikan vastaus: Dear guest!Thank you very much for leaving a review regarding your stay. We really do appreciate your feedback and comments on what was good about your stay and not so good, so we can built upon our strengths and also our weaknesses. We're pleased to hear that you enjoyed your stay with us and that you had a nice stay. We do always try to keep our prices as competitive as we can for the market we find ourselves in, so we are sorry to hear you didn't find us worth the price. However we do always work on making our guest experience as enjoyable as possible in all areas - so hopefully we have the please of hosting you once again!Kind regards,Christian & Cove Team.
Majoituspaikan vastaus: Hello Wdc928,Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed your apartment and had a positive overall stay. Your thoughtful words inspire us to keep delivering exceptional experiences and to create a welcoming environment where our guests can feel right at home.We hope you had the chance to take full advantage of our facilities and amenities, including our luxurious lounges on the 56th and 27th floors.It was truly a pleasure hosting you, and we look forward to welcoming you back again soon.Raphael and Cove Pinnacle Team.
Vieraskäyttäjä
Yhden makuuhuoneen huoneisto
Majoittunut 12. 2024
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.1.2025
It’s amazing with fantastic view
Käännä
Majoituspaikan vastaus: Hello Guest,We truly appreciate your amazing feedback and are thrilled to hear that you enjoyed your stay with us. Hosting our guests with care and making them feel at home is our top priority. It is wonderful to see that you managed to capture stunning views and that you were satisfied with your apartment.We hope you had the opportunity to experience all of our facilities, and we eagerly look forward to welcoming you again in the future.It has been an honour and a pleasure hosting you.Raphael and the Cove Pinnacle Team
Vieraskäyttäjä
Studio-huoneisto
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.1.2025
Great place to stay in Canary Wharf. Really good facilities. Definitely happy with the fridge for popping wine in bit also had a washing machine!!
Käännä
orné
Yhden makuuhuoneen huoneisto sisäisellä parvekkeella
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.1.2025
Service at reception was really helpful and nice..
Room was perfect and the view just WOW we had a very nice stay
Käännä
Majoituspaikan vastaus: Hello Orne,Thank you so much for your thoughtful review, we are thrilled to hear that you enjoyed your stay with us. It’s fantastic to know that you loved our apartments and had the chance to capture amazing views during your visit. We hope you also had the opportunity to explore the nearby attractions and relax in our luxurious lounges on the 56th and 27th floors.It has been an absolute pleasure hosting you, and we can’t wait to welcome you back again.Raphael and the Cove Pinnacle Team
Anonyymi käyttäjä
Studio-huoneisto
Majoittunut 10. 2024
Yksin matkustavat
1 arvostelu
3.2/5
Lähetetty 15.1.2025
位置較遠離景點,交通也不太方便
Käännä
Majoituspaikan vastaus: Hello Guest.Thank you so much for your feedback; we truly appreciate your input. We are sorry that your experience did not meet your expectations. Regarding transportation, our local train station is only seven minutes away from our building, and we have many tram services close by as well.We regret that we couldn't assist you in planning your trips to the attractions you wanted to go to more efficiently. Please know that we have staff available on-site 24 hours a day to help and advise you with any concerns or needs during your stay.Thank you again for choosing us, and we hope to have the opportunity to host you again.Raphael and Cove Pinnacle Team