St James House Serviced Apartments by Concept Apartments

This was by far one of the worst accommodations I’ve ever experienced. The room was extremely noisy - windows and frames were so old they may as well have not existed. Every few minutes the entire floor shook due to the passing metro, and the street outside was constantly busy with traffic, day and night. The floorboards creaked with every step, the room had a terrible smell, and the front door didn’t feel secure at all. From the outside, the building looks abandoned and neglected. The bed was really tiny and uncomfortable, clearly not fit for adult use. The pillow reeked. No amenities were provided - not even the bare minimum. Customer service was either completely absent or downright rude and unhelpful when present. This place is a disgrace. I would strongly advise against booking it - it ruined my trip.

We very much enjoyed staying here. Great location. Would stay again.

Quick work trip and better than the nearby hotel! Great location and well-equipped. However, it is a small studio (and the bathroom is tiny!) but for one person or a couple it's fine. The only real drawback is that since it is on the lower ground floor, you can hear the underground, other residents and street noise. Would stay again but prefer an upper unit.