Hub by Premier Inn London King's Cross Hotel arvostelua

Room is a little small but hotel is near to train station. Not too bad.

The hotel was clean, quiet and very close to amenities. Would definitely go back.

因為第二天跟團，所以提前入住，到的太早了，説11點以後。進門有點不可思議，像國內學校教室裏老師講台一樣的reception 下午四點回酒店排長隊了，輪到我時問要不要早餐，我説要，是現在付還是明天早上付，她説現在，那我説我再和領隊確認一下，她立刻不耐煩説她先接待後一位。輪到我讓我直接刷卡，我刷卡後發現刷了229P，覺得不對，問了説是房費，我説不是早餐費嗎？房費我攜程已經付了，不是説是早餐嗎？！沒有對不起，再次確認後按了cancel 房間超級小，不過還是很乾凈的

Its position is so good.

Good location and clean room. Decent size of the room. Overall is a good and comfortable stay. It’s just that they need to improve on the check in process.

Kind and helpful hotel staff ❤️

冬天空調自動關 沒暖氣 冷🥶

房間衛生乾淨，服務人員態度親切

主要是火車站出來很方便，周圍餐飲超市也很多。 房間設計很巧妙，小小空間倒是什麼都有 前台一個長辮子黑人女孩很好，還有一個跟她搭班的白人小哥，很有效率！晚上酒吧當時也衹看見她倆在忙

出了King‘s Cross Station,往左轉，沿着十字路口的麥當勞這條街走不到50米，看到Premium Inn,繼續2-3 棟樓，小路上右拐就到了，距離火車站不到10分鐘。 房間不大，兩個人住的話兩個行李箱不能平攤開，床衹能一邊上下。如果作中轉圖便捷可以選擇這裏。 早餐是典型英式早餐，品種齊全，餐廳色調搭配很好。

I am a tourist from Shanghai China. I am writing to express my disappointment with the service I received during my recent stay at your hotel. We booked a two-night stay through Ctrip that included breakfast, but when we arrived, the staff could not find our names on the list. They insisted that we had to pay an extra £8 per person for breakfast. We showed them the confirmation email from your hotel in Chinese, but the staff member claimed he couldn't understand it. When we presented the English version, he complained that the text was too small for him to read. This lack of patience and professionalism was very frustrating. Furthermore, when we went to pick up our luggage this afternoon, the staff member there was not polite enough. We thanked him for his help, but he didn’t respond at all. In a big city like London, I believe everyone should maintain a high standard of courtesy and professionalism. Hotel staff should represent the image of the hotel, and unfortunately, this experience did not reflect well on your establishment. Due to this poor service, I regret to say that I will not be returning to your hotel, nor will I recommend it to my friends. I hope you will take this feedback seriously and work on improving your customer service.

房間小，工作人員服務態度好，床也是舒服的

設施新，在國王十字火車站對面，出行方便，早餐豐盛

酒店位置很好，underground/train出行都方便 提供的英式早餐可以説非常好 人員服務非常標準 …… 房間比較小哦，鋪開行李箱後就沒有地方落腳了 空調設施有點問題 …… 總之，如果對睡眠要求不是特別高的話，非常推薦