The Apartments by Capital

Did not show up to let in we were stranded no where to stay Had to pay premium for accommodation in London for last minute Very disappointed Very unhappy Would not book with this company Our $4000 stay ended up being $9000 Do not book for your own sanity

41 Draycott Place , just off Sloane Square. Not as booked described or matched - see pictures-the whole experience upsetting and disappointing. Hours wasted of my trip trying to sort out without success what I booked and paid for -over 4 months ago. A One bedroom apartment with a living room with a sofa bed was not supplied. I was given a tiny room that couldn’t fit both a bed and a sofabed, a tiny bathroom and tiny kitchen beside the bed. The apartment by Capital offered £20 per night discount-(joke) to put up with the mess - or cancellation with a refund. THEY admitted that they had booked me into the wrong room. I was given a tired smelly room with a double bed and dirty sofabed. I was treated extremely badly. Look at the pictures. The cleaning lady told me the apartment I booked was on a 3 month long term let - was definitely not available. Do not book these apartments. You don’t know what you are getting until you arrive and then it’s too late. Not good enough. Ruined my trip completely.