Hilton London Metropole arvostelua

房間很大，比較舒適

多次入住 行政廊很友好

The room assigned was facing the bridge and was on the 10th floor. I could not endure the noise. I finally requested a room change at midnight. I was moved to the 13th floor, facing the same direction, with the same noise issue. Then I was moved to the 11th floor, where the room was smaller than the original one I had booked. Finally, I was assigned to another room on the 8th floor. It was so frustrating! By the way, the porter Mr Stici is good and helpful in helping moving from one to another

非常棒的酒店

I stayed there for four days, and my next stay will be for three days. I am very upset with the hotel's room arrangement. They assigned me a room at the far end of the corridor, next to the linen lift/tray, and it was noisy. The TV was not properly mounted on the wall and was tilted. There was no signal either. I found human hair on the bed and in the toilet. On the last morning, there was no hot water in the bathroom, which was a significant inconvenience. No one answered my calls for help. I had also requested by email for my parcels to be left at the concierge. I assumed the person at the concierge knew about it because the email was replied to. However, when I went directly to the concierge, the guy told me I should have asked him directly instead of sending it to the duty manager. He mentioned it would cost 20 pounds per parcel per day, but he could waive the fee for me. This seemed really odd.

去機場很方便

酒店房間很大 前台服務很好 衞生不錯，唯一覺得不好的是吹風機有股怪味

感覺一般，性價比較低。

시설도 좋고 깨끗합니다. 다음에도 올 의사 있습니다.

倫敦旅遊一直住在這裏、工作人員很熱情也很耐心，最後一天離開酒店想延遲退房，跟前台溝通後很痛快地得到確認可以最晚兩點離開，解決了我的顧慮。

The location was great for Muslim travellers. Near to subway and a lot of halal food options.

It’s a good renovated hotel, their breakfast buffet is probably the best one out there. The only thing is location is a bit further out from everything else otherwise good hotel for the price!

酒店乾淨衞生，近Edward地鐵站，出行方便，美中不足附近吃的不多

希爾頓看大堂的配備應該是4星或5星。定了2張1.5米雙床房，可以住下4個人。酒店早餐是自助西餐，非常豐盛。酒店房間設施比較老，英國都是地毯模式，無法清理的很乾凈，和國內沒法比，不過已經很OK了。如果後期翻新的話那真是太好了。離海德公園走路15分鐘左右