Ellen Kensington

Could not fault this place. It was absolutely beautiful and clean. Will be staying here next time we come to London!

房間隔音很差，衞生一般，很多細節沒有做好，房間也很小很擁擠，並不是圖片上的宣傳一樣，就貨不對版，沒有凳子，就一個櫃子門還吸不住，門都是彈出來的，我特意拍了圖片，體驗感特別差，再也不會訂了，晚上房間有個綠色的燈很刺眼，幾乎不能睡，自己貼個紙勉強湊合過了一眼，真是無語，希望攜程也能真實點

Check-in Counter：⭐️⭐️⭐️⭐️⭐️(5/5) The staff is very kind and polite👍 The check-in process was smooth👍 The Room：⭐️⭐️⭐️(3/5) We were assigned to the room on lower ground, which is near the stair, therefore we kept hearing some noise on the ceiling. The room has a balcony, however there had some spider web on chairs so we didn't use it. The Bathroom：⭐️⭐️⭐️⭐️(4/5) The bathroom looks clean and new, it's good. The hotel description mention that they will provide the toiletries, however they are missed.