Thistle London Park Lane

Location of the hotel is brilliantly placed on the corner of Hyde Park. When walking out of the front of the hotel, you're faced with the Marble Arch directly. Very close proximity to the tube and Oxford Street is a plus. Hotel staff were friendly and eager for feedback on tripadvisor (which I find a bit off-putting). Hotel room on 1st floor was OK. Comfy bed, spacious bed- and bathroom. Bathtub in the bathroom is always a plus. However, both one of the towels and the duvet cover were stained. This was thankfully replaced by hotel staff. The A/C in the room was very noisy. The fan had three settings, Off / Medium / High. When it was set to off, the unit made a lot of noise of water running through it. Sounded like a drain that was constantly draining or a brook of water running through our room. It was loud enough that I would recommend light sleepers wear earplugs. While on drains, the shower drain was almost completely clogged, to the point where we were unsure if we had closed the valve for filling the tub. Both these points were forwarded to reception after the first night of our stay and we were told maintenance would take a look while we were out, but we never heard anything more from staff, and the issues remained unfixed for our remaining two nights. All in all, an OK hotel. Location is a big selling point, but value for money could no doubt be higher.

Great

房間實際上比圖片陳舊一些，衛生正常吧，位置就很方便，幾分鐘就到MTR，靠近海德公園，空氣很好，服務就很一般，有時不補充瓶裝水、洗髮水，打給前臺幾次要求送來都無反應。

The room was big and clean. Location was good as is near subway and convenient store.

Amazing service, good and cooperative staff specially Ms.Mira at the service counter was very cooperative to help me and supported with my check in. Thanks

位置很方便，服務也不錯，但我房間書桌沒燈 很奇怪