Ease Hotel (Kunming Jinma Bijifang, Shulin Street, Caiyunli) arvostelua

Majoituspaikan vastaus: Dear guest, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you found our hotel rooms clean and tidy, making it a great fit for both couples and solo travelers like yourself. We're also glad you noticed the nearby cafe and ice cream store – they're lovely additions to the experience. Your kind words motivate us to keep delivering top-notch service and a comfortable stay. We sincerely hope to welcome you back soon for another pleasant visit! Best regards GM Catherine

Majoituspaikan vastaus: 尊敬的賓客，我們深感抱歉未能提供您期望的居住體驗。關於您提到的房間狀況，這是我們目前有待改進的地方。您的不適，我們深感歉意，並且理解您對睡眠質量的重視。首先，感謝您針對房間設施的反饋，我們會立即進行檢查和評估，並與相關部門協調，儘快解決房間內通風和濕度調節問題，確保未來入住的賓客可以享受到更加舒適宜人的住宿環境。對於此次不便給您帶來的不適，我們將提供額外的客房服務，希望能夠稍稍彌補您的不快。若您還有待改進的問題或需求，請隨時聯繫我們的24小時服務枱，我們將在第一時間為您解決。再次對此次不愉快的體驗致以最深的歉意，期待您再次光臨時能有截然不同的感受。感謝您選擇我們的酒店，我們會不斷努力提升服務品質，以達到高標準的顧客滿意度。

Majoituspaikan vastaus: 非常感謝您對我們酒店的肯定與讚揚，很高興您對我們的服務態度與地理位置感到滿意。我們一直致力於提供超越期待的優質服務，您的好評為我們的團隊帶來了莫大鼓勵。針對您的體驗中可能尚有提升空間的部分，我們深感重視並將全力以赴為您解憂。如果您願意分享更多細節，比如在入住過程中遇到的具體問題或期待的服務改善，我們將認真傾聽並及時作出改進。請記住，您的滿意是我們不懈追求的目標。再次感謝您寶貴的意見與支持，期待您再次光臨，再次感受我們精心為您服務的熱情與承諾。

Majoituspaikan vastaus: 非常感謝您對我們的高度評價與推薦，我們深感榮幸。因為您的認可，我們將持續提供超出預期的服務。針對您提及的房間與服務體驗，我們承諾對設施進行定期維護，確保其始終處於最佳狀態。關於特價房間訊息，我們推薦關注我們的官方平台與會員計劃，可享額外優惠。非常歡迎再次光臨，繼續享受您的旅程。在此感謝您選擇我們作為出行住宿的首選，誠意推薦其他賓客選擇我們的服務。再次致以最真心的感謝。

Majoituspaikan vastaus: 非常感謝您的肯定和反饋！很高興得知出行便捷且酒店設施得到您的認可。我們將不斷努力，確保每一次入住都能提供更加舒適和便利的體驗。您的支持是我們前進的動力，期待再次為您服務，共同創造更多美好回憶。如果有任何需要改進的地方，請隨時向我們反饋，您的意見對我們非常重要。

Majoituspaikan vastaus: 尊敬的客人，非常感謝您對我們酒店的肯定與支持，您的寶貴意見是我們持續進步的動力。關於早餐用餐地點的問題，我們深表歉意給您帶來的不便。在此，我們承諾會立即對酒店設施進行檢查與維護，確保電梯的正常運行。對於此問題給您帶來的影響，我們將會在客房表示歉意，並針對您的情況給予相應補償。藉此機會，希望您能再次光臨，我們將為您提供一個更加完美的入住體驗。再次感謝您的反饋，期待與您再次相遇。

Majoituspaikan vastaus: Dear Guest, Thank you very much for your positive comments about our hotel and its surroundings, your satisfaction is our greatest honor. We apologize and sincerely apologize for the inconvenience for the feedback about the unsatisfactory air conditioning. This issue is now classified as an urgent matter and we have arranged for a full inspection and repair by a professional team to ensure all room air conditioners are functioning properly. At the same time, we are upgrading our hotel energy management system to improve energy efficiency and maintain a comfortable indoor environment. Please enjoy a more comfortable and cool stay experience when you choose Yiyi Hotel again. Thank you again for your valuable opinions, and look forward to your next visit. Let us make you feel the warmth of home with our service.

Majoituspaikan vastaus: 感謝您的肯定，我們會繼續保持高標準的清潔與衞生，期待再次為您服務。

Majoituspaikan vastaus: 感謝您的肯定，我們會繼續保持高標準的衞生條件，期待您的再次光臨。

Majoituspaikan vastaus: 非常感謝您對我們環境的認可，您的滿意是我們不斷追求的目標。期待您的再次光臨，我們將持續為您提供更優質的服務體驗。

Majoituspaikan vastaus: We appreciate your positive feedback about our hotels location and facilities. Were glad you enjoyed your stay. We apologize for the cleanliness issue with the corridor carpet and will address it promptly. Thank you for noting the variety of dining options nearby despite the streets condition. Your comments help us improve, and we hope to welcome you back soon.

Majoituspaikan vastaus: Dear guest, thank you for your feedback. We are deeply sorry for the inconvenience. Regarding storing luggage after check-out, although luggage storage is provided free of charge, we will improve it in the future to ensure closer and more convenient distances. At the same time, we have contacted nearby stores to see if they can provide more assistance. For the subway distance, we are negotiating with the transportation department to add transportation solutions, and strive to shorten the travel distance. Your comfort and convenience is our main goal, and we hope to provide a better experience when we see you again. Once again, I apologize.

Majoituspaikan vastaus: 非常感謝您的五星好評，您的肯定是我們的動力，我們會繼續努力，確保每位客人享受到更優質的住宿體驗和服務。期待您的再次光臨！

Majoituspaikan vastaus: Thank you for your valuable feedback. Were delighted to know you appreciated our prime location and peaceful surroundings, as well as our spacious rooms and breakfast offerings. Your comments on the rooms condition, bedding quality, and the smoking issue are concerning. Please be assured we will address these points promptly to ensure all guests have a comfortable, refreshing stay. Our team is thrilled that you found the service excellent, and we look forward to welcoming you again with improved facilities.