PARKROYAL COLLECTION Kuala Lumpur arvostelua

Majoituspaikan vastaus: Dear Yu Sum Cindy, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Majoituspaikan vastaus: Dear Jvicylove, We're delighted to hear that you had a comfortable stay and that your late-night check-in was handled smoothly by our team. It’s great to know you enjoyed our breakfast selection—especially the nasi lemak with ayam berempah, a local favourite we're proud to serve!We appreciate your comment regarding the lighting in the bathroom. Your feedback is valuable, and we will certainly review this with our team to see how we can enhance the in-room experience for greater comfort.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay soon. Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Majoituspaikan vastaus: Dear Valued Guest, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Majoituspaikan vastaus: Dear Chan, Thank you for taking the time to share your recent experience with us.Please accept our sincere apologies for the inconvenience you faced during check-in regarding your room allocation. We understand how important it is to receive the room type you’ve booked, especially after a long journey, and we regret that we were unable to fulfill your request for a king-size bed in our Premium Room category.Due to high occupancy on that day, it appears that the room type you had booked was no longer available upon your arrival. While this is not the experience we strive to deliver, we are currently reviewing our room assignment process and coordination with third-party booking platforms to prevent such occurrences in the future.We understand the disappointment this may have caused and would very much appreciate the opportunity to make it up to you on your next visit. Please do not hesitate to reach out to us directly if you plan to stay with us again—we would be more than happy to personally assist with your booking to ensure a seamless experience.Thank you once again for your feedback, and we hope to have the chance to welcome you back for a more enjoyable stay.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Majoituspaikan vastaus: Dear Fabian, Thank you so much for your wonderful feedback!We’re absolutely delighted to hear that you loved everything about your stay with us at PARKROYAL COLLECTION Kuala Lumpur. It’s always a pleasure to know our attentive team, convenient location, spacious rooms, and signature scent made a positive impression on you. We're also thrilled that you enjoyed the Collection Club experience and that we could be part of your birthday celebration—it means a lot to us to help create special memories.Your kind words truly motivate our team to continue delivering heartfelt service, and we can’t wait to welcome you back for another exceptional stay soon.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Majoituspaikan vastaus: Dear Tee Loong, Thank you for taking the time to share your feedback with us.We’re pleased to hear that you enjoyed your overall stay, especially our service and the comfort of the bed. Your kind words mean a lot to our team.We also appreciate your constructive suggestions regarding the toilet layout and basin usability. Guest comfort is very important to us, and your comments will be shared with our management and design team for future improvements. We will also look into adding more towel hooks or racks to enhance convenience for our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better stay in the near future. Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Majoituspaikan vastaus: Dear Seah Li, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Majoituspaikan vastaus: Dear Valued Guest, On behalf of Hotel Management Team and all staff of PARKROYAL COLLECTION Kuala Lumpur, I would like to express my sincere appreciation to you for selecting PARKROYAL COLLECTION Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at PARKROYAL COLLECTION Kuala Lumpur are looking forward to serving you again and again. Inspiringly Yours, Allan Wong Complex General Manager PARKROYAL COLLECTION Kuala Lumpur