Expressionz Professional Suites by MyKey arvostelua

I recently had the opportunity to stay at your hotel, and unfortunately, my experience was subpar. I'd like to share some specific concerns: 1. Staff Responsiveness -The staff was often unresponsive and slow to attend to requests. 2. Management-The management seemed ineffective in addressing issues. 3. Information Availability-There was a lack of clear information about hotel services and amenities. 4. Amenities- Although the hotel's details mentioned amenities like a gym, lounge, gaming zone, and steam room, these were inaccessible to non-tenants. This discrepancy between advertised services and actual availability was disappointing. 5. Deposit Refund-The deposit refund process was slow and cumbersome, especially compared to the immediate collection of deposits. 6. Emergency Support-The hotel's service hours were limited, and emergency support was unavailable after 1 pm. 7. Room Maintenance-Some items in the room were broken, and the towel was torn. 8. Housekeeping-The room was not cleaned daily as expected. 9. Overall Experience-Unfortunately, this was one of the worst experiences I've had at a hotel. 10. Service Limitations-The hotel's limited service hours were attributed to it not being a traditional hotel. 11. Customer Support-The customer support team was inconsistent, with new staff members responding to queries without referencing previous conversations. 12. Recommendation-Based on these issues, I would advise potential guests to exercise caution when considering a stay at this hotel. I hope this feedback is helpful in identifying areas for improvement.

Had be staying in expression suites for numerous time. Affordable with car park rental of RM15 per stay. Will return again.

攜程的客服給力 房間還不錯，八樓有免費的游泳池

很臭，非常臭，廁所真的很臭，一進來被很漂亮的房間騙，只要沒臭味，我絕對給滿分，但我一進房間沒多久，隨之伴來的臭味，一直延續到我退房，我已經拿洗衣粉沖很久了，還是沒辦法散去，就不能好好維護你們的水管嗎，這個價錢應該可以好好維護吧，在我還沒沖洗衣粉前，我都快吐了，然後一整晚都是淡淡地臭味充滿著整間房間,洗衣機是可以洗跟烘衣服，只是烘要很久，大概兩小時，然後我們在訂飯店的時候跟我們說押金可以信用卡，結果到現場只能現金。

Нет розеток , если есть одна какая то -малазийская, переходника нет для евро зарядки , нет горячей воды , она летняя, мыться невозможно. Не стоит своих денег отель.

My two-night stay was impacted by a non-functional room Wi-Fi, with no resolution provided.

Huone on kaunis, puhdas ja siisti, 5 tähteä. Uima-allas kahdeksannessa kerroksessa, erittäin kaunis näköala.

The staff are approachable, the room was a ok. And the price was reasonable. I would recommend this place.

Service is great..faster and easy. Room is spacious. The only downgrade is old and thin pillow. Bed is hard.

Not great, horrible wifi, didnt work half the time. Got to my room and fridge was broken, lady told me they would send someone to my room to fix it but they never did

Очень классно

При бронировании было написано что предоставляется платная парковка, цена 15 Рингит за весь период проживания, предварительный заказ не требуется. Но по факту когда я приехал на мото и спросил, они сказали что свободных мест нет. можно ставить только где то за пределами отеля. И даже если появится место, оно будет стоить 25 рингит за ночь. пришлось 2 ночи ставить мото где придется.

Уборка за 4 дня не производилась ни разу , хотя было обещано что на третий день уберутся и поменяют постель, ничего не было , на запрос не отреагировали. На запрос замены утюга , и гладильной доски также не отреагировали, ходил мятых 4 дня

Overall good