Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur arvostelua

Apartment is next to Dorsett hotel. Apartment is quite run down but overall is still ok. Location is good, walking distance to Pavilion mall, lot 10. Housekeeping staff Suboj is helpful, prompt in his service and help to fix the leaking shower head. I wish the curtain colour is brighter as the existing curtain make the room even smaller.

Room was very clean

It has been a pleasant stay. The hotel is situated near Bukit Bintang hence accessible to shopping and food. My wife & I are truly delighted with the hotel services, The staffs are courteous and it has been a hassle-free check-in and check-out. Thumbs up. Would recommend this stay to whoever reading this review.

Consider wallet friendly as the price near Bukit Bintang. There is a lot variety on the breakfast buffet.

駐車場の誘導スタッフさんまでも、とても親切です！スリーベッドルームがあるので、家族連れにも良いと思います。清潔です！

Easy reach to main shopping mall . But terrible traffic zam.

Originally booked the 2-bedroom suite in their residence building, but unfortunately, there was no functioning air conditioning despite several attempts to fix it. It’s Malaysia—how could we sleep in the heat? However, instead of focusing on the inconvenience, I want to highlight the exceptional service provided by the front office manager, Christy Moo. She handled the situation with incredible patience and professionalism, even when I was understandably frustrated and disappointed. She went out of her way to help, moving us to the hotel building and personally ensuring all the rooms had functioning air-conditioning so my parents could rest well after a long flight. The next morning, she even delivered a fruit platter to apologize, showing how much she genuinely cares about her customers. The rooms were spacious, with connecting options, and featured amazing shampoo and toiletries. The breakfast was delightful—loved the nasi lemak! The hotel even has an in-building massage place, though we didn’t have enough time to visit. One downside, however, was the disappointing attitude of one concierge staff member—a Malaysian gentleman with a chubby belly. On one occasion, when I came to pick up my Grab order, he was handling suitcases and blocking the way. Despite politely asking him to let me through, he told me to use another route instead of assisting me. He didn’t even hand me my Grab order. Another time during checkout, while we struggled with three big suitcases, he didn’t offer help or even open the door for us and instead walked away. His poor attitude and lack of respect for his job left a bad impression. Overall, it’s a mixed experience, but Christy Moo’s exceptional service truly stood out and made the stay memorable. If I come back, it will be solely because of her!

even though upgraded to a suite, the whole place is permeated with a lousy smell from the sewage system, very disappointing

Super Good stay like home, I will come back again next month.

Location very near to the golden triangle areas. Very spacious and clean.

The staff is friendly and helpful... The location is convenient and easy to access to everywhere

The clean staff hussein is doing great job

Good location nice 2 bedroom apartment. Will come back stay here

Located on 11th floor of the residence.. Busy road and there’s a construction opposite so it can be noisy. Neighbours upstairs can be noisy too.. Parking is at the hotel and chargeable at RM11 per day, cut off at 3pm.. Carpark is abit scarily tight for those driving wide cars. Location is good! Bukit Bintang, TRX and Berjaya Times Square are all within walking distance. There is no link from the hotel to the residence so you have to offload at the residence first and then check in at the hotel reception. Apartment wise, size is good. Washer and dryer available in the apartment but bring your own hand soap, detergent, etc as it is not provided. There is a bottle under the sink but it’s not labelled so idk what it was for. Rooms are a bit on the tight side. TV channels outside is better than the ones in the room. Bathroom amenities are equipped with shampoo and body wash so that’s covered. We got the breakfast sahur. And I must say it’s a little bit disappointing as there’s not much variety. Only fruits, bread, a small selection of pastries, noodle, porridge and rice. It is good for rice eaters though as they have a variety of dishes for the rice. I’m not, so there’s nothing much for me to eat. Not even for my kid. No egg station, no cereals.. Not very kid friendly I must say..