Hotel Monopol arvostelua

Very nice hotel with very helpful staff who were there whenever any help was needed the facilities were very clean and the location was perfect right in the city centre.

房間乾淨，地理位置很好

非常開心的一次旅程 一座美麗安靜的城 酒店服務人員熱心周到 還幫助我們找地道的波蘭菜 酒店樓下連續開了五天免費的音樂節 這讓國人感到十分幸運 樓下是一條餐飲街 各色菜系 下次來卡託還要住在這裏

Great location, view, view from the restaurant, imagine in summer you can see blue sky! I was just missing a kettle and tea/ coffees from the room like I usually have in hotels but asked for and received a kettle. Good spa, thank you

Super wszystko pięknie i miło polecam

地理位置很好，早餐庭很贊，但停車不方便且較貴。

I had an awesome breakfast with a variety of delicious options, the juicer is amazing for ginger and apple shots. In the evening we ate at the restaurant and that was the best meal I have ever actually had. The staff were incredibly passionate and attentive, making the experience even more enjoyable. The facilities were top-notch, offered everything I needed. Plus, the location was perfect, making it easy to explore the surrounding area. Highly recommend!

Excellent hotel. Staff are super helpful and kind. Would stay again.

Top Lage - exklusiver Service

Great, comfortable hotel with excellent service and a first class restaurant.

definitely will come here again

A beautiful hotel. When you enter the building you get a feeling of grandeur, at the entrance there is part of the original floor. On the left there is a café and a restaurant and when you go upstairs or use the elevator there is a magnificent dining area where breakfast is served as well. Breakfast is well enough with all kinds of (a bit stale) bread, cheese, fruits, cold cuts and cereals but you'll have to pay extra for fresh orange juice. It was very cold in the dining area. We only had dinner there once; very tasty! Then our room: a clean and spacious room with a safe, TV, minibar, table and 2 chairs and very comfortable beds. The windows could open and there was airconditioning. A large and beautiful bathroom with lots of amenities by Occitane ( lovely..) bathrobes, big towels...etc. Proper customer service: we ordered a taxi and since we didn't have Zloties the lady at reception paid the taxidriver up front for us . We had to check out at 4 AM and we got an enormous breakfast box to bring along. It was a pity that the area around the hotel was in shambles because the streets were being repaired. Katowice is a beautiful city with lots of old buildings and we certainly plan to go back.

What a fabulous city centre hotel this is. It's absolutely beautiful. From being greeted in Reception on arrival to leaving 3 days later it was perfect. The staff are amazing and work so hard to make the guest experience a 5* positive one. A mix of Art Deco meets modern the hotel has a really fabulous vibe about it. Bedroom: Loads of space. Clean. Modern. Quiet (even with a Christmas party going on in the main area). Very comfortable bed. Spare pillows. Bathroom: Huge. Loads of towels. Premium products. Great shower. Bathrobe and slippers. Breakfast: Loads of choice on buffet. Cooked to order selection was amazing. Cafe/lounge: Friendly staff. Delicious cakes. Perfect Irish coffee. Spa: A treat in a city centre hotel. Really nice facility. Other: Beautifully decorated for Christmas. Exploring: This hotel is perfectly place to tour the city. Good transport links. Nothing to dislike. Great price for a quality stay. We loved it.

Misleading information Booked this only since the junior suite was supposed to have a bubble bath, and I wanted a swim in the pool. There was only regular tub, and they claimed they had not had bubble bath in a long time, even if room info stated bubble bath specifically, and there was even pictures of it. They changed the info after I complained, and was gonna compensate me, but never did. The pool was way too cold. Disappointing experience.