Legacy Ottoman Hotel arvostelua

Majoituspaikan vastaus: Dear Rickey,Thank you very much for your kind review.At Legacy Ottoman Hotel, we take great pride in delivering exceptional service and experiences that leave a lasting impression. Your feedback is incredibly valuable to us, and we have shared it with the relevant departments to ensure continuous improvement.We appreciate you taking the time to share your thoughts and look forward to welcoming you back soon.Best Regards,Guest RelationsLegacy Ottoman Hotel.

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We're glad to hear your colleague was satisfied with the hotel environment and service. We look forward to welcoming you again soon!Best Regards,Guest RelationsLegacy Ottoman Hotel.

Majoituspaikan vastaus: Dear Özgür,Thank you for sharing your feedback. We sincerely apologize for the discomfort you experienced during your stay. We're very sorry to hear about the issues with the room temperature, air conditioning, and water temperature, as well as the delay in providing the fan. This is certainly not the level of service we aim to offer.We also understand your concerns regarding the parking fee and regret that this added to your dissatisfaction. Your comments have been shared with the relevant departments so that we can take the necessary steps to improve our facilities and services.We truly value your input, and we hope you'll consider giving us another opportunity in the future to provide you with a much more pleasant experience.Kind regards,Guest Relations Legacy Ottoman Hotel.

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience. We are genuinely sorry to hear that your stay did not meet your expectations. We understand how important comfort is, and we sincerely apologize for the issues you faced regarding the room’s ventilation, the temperature of the indoor pool, and the overall experience.Your feedback is valuable to us, and we will address these concerns with our team to ensure future guests have a more comfortable stay. We hope you will consider giving us another chance in the future to provide you with the quality experience you deserve.Kind regards,Guest RelationsLegacy Ottoman Hotel.

Majoituspaikan vastaus: Dear Aleksandr,Thank you for taking the time to share your thoughts with us. We’re happy to hear that you enjoyed our prime location, the breakfast, and the beautiful city view! However, we also appreciate your feedback regarding the condition of the rooms. We’re constantly working to improve and will take your comments into consideration as we plan for future updates.We hope to have the pleasure of welcoming you again and providing you with an even better experience.Kind regards,Guest RelationsLegacy Ottoman Hotel.

Majoituspaikan vastaus: Dear Alazrak,Thank you for your kind feedback! We’re glad to hear you enjoyed our great location. We hope to welcome you again soon for another pleasant stay.Best regards,Guest RelationsLegacy Ottoman Hotel.