Sheraton Istanbul Atakoy Hotel arvostelua

Majoituspaikan vastaus: Değerli Hasan Bey,Kısa ama içten yorumunuz için çok teşekkür ederiz! Otelimizi tavsiye etmeniz bizim için büyük bir mutluluk ve gurur kaynağı.Sizi tekrar ağırlamaktan memnuniyet duyar, bir sonraki konaklamanızda da aynı memnuniyeti yaşatmak için sabırsızlanırız.Misafir İlişkileri Ekibi

Majoituspaikan vastaus: 尊敬的 Wendy，非常感謝您這麼細緻又温暖的分享！從清晨的日出到傍晚的日落，再到小朋友在花園裡發現蝸牛和海鳥的驚喜時刻，我們很高興酒店為您和家人帶來了如此美好的回憶。雖然從機場抵達時遇到了高峯期的不便，但很高興您享受了早餐、健身房、泳池以及便捷的地鐵出行。出租車司機的友善服務我們也會轉達，感謝您的認可與推薦！期待您和家人再次回到我們這裏，共度更多美好時光。客户關係團隊

Majoituspaikan vastaus: Dear Yousef,Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered regarding both the air conditioning issue and the delayed release of the blocked deposit.Your comfort is very important to us, and we regret that your request was not addressed in a timely manner. This is certainly not the level of service we aim to provide, and your comments have been shared with our engineering and front office teams to ensure better responsiveness in the future.Regarding the blocked amount, please note that depending on your bank or card provider, the release process may take a few business days after check-out. However, we are happy to follow up on our side to ensure it is processed as quickly as possible.We truly appreciate your patience and hope to have the chance to welcome you again and provide a much smoother and more satisfying experience.Guest Relations Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your amazing feedback! We're thrilled to hear you had such a positive experience. Your satisfaction means the world to us, and we can't wait to welcome you back again soon!Guest Relations Team

Majoituspaikan vastaus: 尊敬的客人，感謝您的反饋！我們很高興您選擇入住本酒店，同時也注意到您提到服務速度稍慢的問題。對此我們深表歉意，並會進一步優化流程與培訓，提升服務響應效率，讓每位客人都能感受到更加及時與周到的關懷。期待您的再次光臨，親自體驗我們的改進與用心！客户關係團隊

Majoituspaikan vastaus: Değerli Misafirimiz,Güzel yorumunuz için çok teşekkür ederiz! Otelimizi beğenmiş olmanız ve ekibimizin kibarlığı sizi memnun etmiş olması bizleri çok mutlu etti.Sizi yeniden ağırlamaktan büyük memnuniyet duyarız. Her zaman bekleriz!Misafir İlişkileri Ekibi

Majoituspaikan vastaus: الأستاذ أحمد سمير المحترم،نشكرك جزيل الشكر على كلماتك الطيبة! يسعدنا جدًا أنك استمتعت بإقامتك في الفندق، ونتمنى أن نرحب بك مجددًا قريبًا لقضاء المزيد من اللحظات المميزة.فريق علاقات النزلاء

Majoituspaikan vastaus: 尊敬的客人，感謝您的留言！確實，酒店已有一定歷史，但我們始終致力於保持良好的維護與服務品質。很高興您認可我們的地理位置和性價比。我們也在持續進行設施的升級改進，希望您下次入住時能有更加出色的體驗。期待再次歡迎您！客户關係團隊

Majoituspaikan vastaus: Dear Talha,Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your stay did not meet your expectations and that you encountered issues with cleanliness, ventilation, and overall comfort.Your health and well-being are extremely important to us, and we deeply regret that you felt unwell during your time here. We take your concerns very seriously, and your comments have been forwarded to our management and housekeeping teams for immediate review and corrective action.We understand your disappointment and sincerely apologize for the discomfort you experienced. While we regret that your stay was not a positive one, we appreciate your input as it helps us improve. We hope to have the opportunity in the future to provide you with the standard of care and comfort you rightfully expect.Guest Relations Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind feedback! We’re so glad you enjoyed the beautiful view and had a pleasant stay. We appreciate your note about the room temperature — indeed, adjusting or turning off the AC is always an option to make your stay more comfortable.We look forward to welcoming you back soon for another enjoyable experience!Guest Relations Team

Majoituspaikan vastaus: 尊敬的客人，感謝您的寶貴反饋！很高興您喜歡我們豐富的早餐和房間裏開闊的海景視野。能夠為您帶來愉快的入住體驗，是我們的榮幸。關於您提到的入口不太好找的問題，我們會更加重視，並將在溝通和指引上進一步優化，以方便客人和司機順利抵達。下次如果需要，我們的團隊也隨時可以幫助提供定位和詳細指引。期待您的再次光臨，讓我們為您帶來更加順暢和愉快的體驗！客户關係團隊

Majoituspaikan vastaus: Değerli Misafirimiz,Güzel yorumunuz ve güveniniz için çok teşekkür ederiz! Otelimizi sürekli tercih ediyor olmanız ve bizi gönül rahatlığıyla önermeniz bizim için büyük bir mutluluk ve gurur kaynağı.Sizi her zaman ağırlamaktan memnuniyet duyarız, en kısa zamanda yeniden görüşmek dileğiyle!Misafir İlişkileri Ekibi

Majoituspaikan vastaus: 尊敬的客人，感謝您的寶貴反饋！很高興您喜歡我們的海景和酒店的環境，並對早餐感到滿意。關於您提到的設施老舊以及水龍頭和空調的問題，我們已經注意到，並且酒店正在逐步進行設施升級，以為每一位客人提供更加舒適和現代化的入住體驗。期待未來有機會再次歡迎您，讓您感受到我們的改進與用心！客户關係團隊

Majoituspaikan vastaus: 尊敬的客人，感謝您的分享！能為您提供一張舒適的床鋪，讓您擁有一個好睡眠，是我們最開心的事情。高性價比也是我們一直努力保持的標準，希望您每一次入住都物超所值。期待在不久的將來再次歡迎您，讓我們為您的旅途繼續增添温馨與舒適！客户關係團隊