Majoituspaikan vastaus: Dear Becky, Thank you so much for your wonderful feedback. How lovely to hear that you enjoyed our interior, the comfort of the room and the attentive care from our team - even the little things like our hot water bottles. We are very happy to pass on your praise to our employees - it means a lot to us and is a great source of motivation. We hope you had many great moments in the Bernese Oberland and are already looking forward to welcoming you back on your next visit to Interlaken. Best regards Natalie, Front Desk
HSalazar
Classic - Yhden hengen huone
Majoittunut 3. 2025
Yksin matkustavat
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.4.2025
Beautiful hotel with really friendly staff and delicious food. Highly recommend!
Käännä
Majoituspaikan vastaus: Dear HSalazar, thank you very much for your wonderful feedback - and also for the great photos!We are really pleased that you felt so comfortable with us and have such fond memories of our team, the food and the ambience. Such feedback touches us and motivates us anew every day. We very much hope that you were able to experience some wonderful moments in Interlaken despite the rain - and we would be delighted to welcome you back again soon. Best wishes from the Carlton-Europe Vintage Hotel Natalie, Front Desk
Majoituspaikan vastaus: Dear guest, Thank you very much for your kind feedback. We are very pleased to hear that you chose our hotel because of your travel route and were pleasantly surprised. It is nice to know that you appreciated our spacious room with balcony as well as the friendliness of our team and the welcome drink. Thank you again for your feedback and we look forward to welcoming you back soon. Best regards Natalie, Front Desk
Majoituspaikan vastaus: Dear Guest, Thank you very much for your positive feedback We are very pleased to hear that you enjoyed our relatively new hotel with its great amenities. The proximity to the restaurants as well as the short distance to the railway station and the green area certainly make our location particularly attractive. Thank you again for your feedback and we hope to welcome you back soon. Best regards Natalie, Front Desk
LWongpps
Classic - Yhden hengen huone
Majoittunut 3. 2025
Yksin matkustavat
8 arvostelu
9.0/10
Mahtava
Lähetetty 8.4.2025
The location is good. The opposite side is Harder station, close Interlaken Ost. The staff is nice and helpful. The breakfast is good. I just don’t like the shower with a water use meter. It makes the shower heavy, not easy to hold.
Käännä
Majoituspaikan vastaus: Dear LWongpps, thank you very much for your feedback. We are pleased to hear that you liked the location of our hotel, the proximity to Harder station and the friendly, helpful staff. It's also great that you enjoyed the breakfastThank you for your comment regarding the shower with water meter. As we carry the Swisstainable sustainability label, it is indeed very important to us to pay attention to water consumption. Nevertheless, we take your comment seriously and will look for a better solution to improve the comfort for our guests. We hope to welcome you back soon, best regards Natalie, Front Desk
Majoituspaikan vastaus: Dear CCP9109, Thank you very much for your kind words and the detailed feedback on your stay. We are delighted to hear that you appreciated the unique atmosphere and historical significance of our hotel. We are proud to offer this special experience to our guests and it is wonderful that you were able to enjoy the details and collection of artefacts at our Carlton-Europe Vintage Hotel.Your positive feedback on the service and cleanliness is especially valuable to us. Our team is always working hard to make our guests' stay as pleasant as possible and we are pleased that we were able to fulfil your expectations.We take note of your comment regarding the missing toothbrushes and slippers. It is important to us to continuously learn and improve in order to offer our guests the best possible stay.We hope to welcome you back soon. With best regards Natalie, Front Desk
Majoituspaikan vastaus: Dear AllenDAO, thank you very much for your wonderful and detailed feedback on your stay with us. We are very pleased that you felt so comfortable with us and that your expectations were exceeded.It's great to hear that you appreciated the modern facilities and the little extras such as the automatic blinds and the free espresso. We take great care to provide our guests with a comfortable and enjoyable experience, and it's fantastic that you enjoyed our free transport offer and breakfast with the crispy croissant.It also means a great deal to us that you have highlighted the dedication of our team, especially Simon. We are proud of the patience and kindness shown by our team and we know that it is feedback like this that motivates us to always provide the best service to our guests.We very much hope to welcome you back soon. Best regards Natalie Front Desk
Tonya sushi muncher
Classic - Yhden hengen huone
Majoittunut 1. 2025
Yksin matkustavat
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.2.2025
All great aspects of this accommodation: convenient location, welcoming atmosphere and delicious breakfast. The retro style decoration is impressive. Highly recommended for both convenience and a scenic experience seekers.
Käännä
Majoituspaikan vastaus: Dear Liang, thank you very much for your great feedback. We are very pleased that you enjoyed the location, the atmosphere and our breakfast. We are also thrilled that you enjoyed the vintage decorations so much - we put a lot of effort into creating a unique experience for our guests. It's wonderful to hear that you will be recommending our hotel to others. We hope to welcome you back soon. Best regards Natalie, Front Desk
Vieraskäyttäjä
Majoittunut 11. 2024
Pariskunnat
10 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 24.2.2025
Nice location with great staff, will highly recommend to friends and family!
Käännä
Majoituspaikan vastaus: Dear guest, thank you very much for your wonderful feedback. We are very pleased to hear that you enjoyed your stay with us and that you appreciated our staff. Your recommendation to friends and family means a lot to us! We look forward to welcoming you back soon. Best regards Natalie, Front Desk
Majoituspaikan vastaus: Dear Guest, thank you very much for your valuable feedback. We are very pleased that you like the vintage style of our hotel and that you appreciated the proximity to the railway station. We are aware that the current renovation works may have a certain impact on the ambience and apologise for any inconvenience caused by the smell. However, we are sure that the work will soon be completed and the hotel will then shine in new splendour.We are sorry that the breakfast did not quite meet your expectations. We will pass on your feedback to our F&B Manager to further improve our offerings.We hope to welcome you back soon - see you soon Natalie, Front Desk
권윤삼구
Classic - Yhden hengen huone
Majoittunut 1. 2025
Yksin matkustavat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 10.2.2025
30일 유럽여행하며 서비스 시설 모두 최고에요. 다시 방문하면 재방문할 예정이에요. 여기 묶으시면 후회 안 할거예요.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your wonderful feedback We are really pleased to hear that you appreciated the service you received from us. We are thrilled that you are planning to return and look forward to welcoming and pampering you again at the Carlton Europe Vintage Hotel.We wish you a great time in Europe and hope you enjoy your trip to the fullest. Best regards Natalie, Front Desk
Majoituspaikan vastaus: Dear Manyoufuguang, thank you very much for your feedback. We are very pleased to hear that you enjoyed the room with balcony and the view of the snow-capped mountains. We appreciate your recommendation and are pleased that the reception helped you to get to know the area better.We take your comment about the wooden floor in the bathroom very seriously and will look into this to further improve the comfort of our guests.Thank you again for your valuable comments and the high score, we hope to welcome you back soon. Best regards Natalie, Front Desk
Vieraskäyttäjä
Majoittunut 9. 2024
Matkusta ystävien kanssa
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.1.2025
The hotel is lovely, clean, and well-managed. The manager is attentive, and the location is convenient. Highly recommended!
Käännä
Majoituspaikan vastaus: Dear Guest, thank you very much for your wonderful feedback and your recommendations. We are delighted that you enjoyed our hotel, the cleanliness and the management so much. We very much appreciate your praise for our manager and the location. We look forward to welcoming you back soon and are always at your disposal - see you soon at the Calton-Europe Vintage Hotel. Best regards Natalie, Front Desk
Cindy89757
Majoittunut 11. 2024
Pariskunnat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 1.1.2025
非常乾淨,地點方便,早餐實際✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻✌🏻有機會再來
Käännä
Majoituspaikan vastaus: Dear Cindy, thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us so much. We place great importance on cleanliness, location and a good breakfast, so it's great to hear that you appreciated this. We look forward to welcoming and pampering you again soon! Until then, we wish you all the best. Best regards Natalie, Front Desk
Majoituspaikan vastaus: Dear Ki Key, thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel and were satisfied with everything from the location and comfort to our service. Your positive feedback is a great motivation for us to continue to provide our guests with a first-class service. We hope to welcome you back soon and wish you all the best until then. Best regards Natalie, Front Desk