Okay please to spend the night before going to the islands. Not bad, booked at Pine Lodge but they moved us to ILA Grand.
Käännä
@Mamun
Majoittunut 3. 2024
Matkustus ystävien kanssa
28 arvostelu
6.0/10
Lähetetty 20.4.2024
I booked hotels in the Maldives through your website. But due to the non-availability of rooms, I was able to book a room for only one guest in your hotel. But my guest was two I have repeatedly requested you to allow two guests in our room. But you told me that yes we did it but you didn't inform the hotel. I had to pay 60 dollars due to not knowing the hotel. We are a travel agency and we have to pay a fine of 60 dollars for a room. In that case, we have a huge loss. If you had informed the hotel, they would have given us the room. We were able to talk to the hotel later. We never expected this from your website because there are many websites from which we trust you to book hotels all the time. We are very sorry very sorry very saddened by your behavior.
Käännä
Vitaly.K
Majoittunut 11. 2023
Pariskunta
12 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 23.3.2024
Nice and clean hotel. The location is good, but on the second line from the sea. Convenient to stay before or after flights, as it is not far from the airport by taxi.
We booked W hotel and booked this as a transit in the city. However, due to miscommunication with the staff of this hotel with W, we were not arranged to take the scheduled seaplane at 0730, instead they brought us to the airport around 8 something they said the hotel staff is ready to pick up for transit. Unfortunately, when we arrived, W hotel staff told us that our plane was at 1330 and was surprised that we were brought back to the airport for seaplane transfer. The miscommunication made us waste the whole morning waiting n waiting. Fortunately, W arranged us to wait at the lounge at the seaplane transport, but this did ruin our schedule and mood for the vacation. The staff for brining our luggage was polite and helpful. The room was simply furnished that we have no expectations for a night accommodation. The location was near to the airport. Unfortunately, the communication was bad.