Solidaridad Hotels with Kylpyammeita

"The hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen."

"Great hotel just off the main street and a short 5 minute walk to the beach. Nice rooms, very friendly staff andca great rooftop pool. I can only recommend!"

"Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach."

"It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future! "

"Das Hotel ist neu. Die Ausstattung ist gut. Das Raumklima ist nicht so gut, vielleicht weil es noch sehr neu ist. Diesbezüglich bin ich auch sehr empfindlich. Die Mitarbeiter geben sich Mühe"

"Very nice & clean hotel. Close to Avenida 5 and to the beach. Many restaurants around. The staff is very friendly and the room is very clean & calm. We also liked our experience of the rooftop pool"

"和閨蜜去的，墨西哥人都好淳樸熱情，感覺他們每個人都很開心，這家酒店餐廳也是不錯的，法餐，鐵板燒，phad thai一點都不敷衍"

"I recently celebrated my seven-year wedding anniversary with a 5-night stay at TRS Yucatan hotel, and it exceeded all expectations. The staff's exceptional treatment made our experience truly memorable. Special kudos to the remarkable team at El Gaucho—Amayde Cruz, Ingrid Martinez, and our outstanding waiter, who we unfortunately did not get the name of, along with Fernanda Pichardo. Rosa from Villa 70 treated us to 5 star treatment, cleaning our room and doing turn down service everyday with the highest quality. Our butlers (Emilio, Estefanía and Daniel) were also really phenomenal! The resort surprised us with a lavish dinner on our last evening, making us feel like royalty. The tranquil and peaceful atmosphere added to the perfection of our stay. Highly recommend for a special occasion or a luxurious getaway! Thank you to the whole TRS team for the most spectacular time and making us feel like royalty every single day!"