Phuket Hostellit

The staff were super friendly and helpful. Their pet cats and dogs were super friendly and cute. The location is near to some nice restaurants but is a 15 minute walk from the beach. The rooms were nice, big and very clean too! The beds were very big. They did a very good job cleaning and also got us a good price for the taxi to the airport - 800 baht when other taxis charge 1000 baht to tourists.

My initial thought on this accommodation business is in some ways positive. If it is viewed purely as a 'hostel' with an associated coffee shop, then it definitely has attributes (and I'll come back to those later). But if taken at face value on the basis of its tariff cost and amenities, both real and indicated, then there are several problems with it. The first is the way the premises is represented on the Trip com platform. Photographs of the double bedroom include one of a bathroom. The attached text description and its context makes the plain implication that the room has an ensuite bathroom, which it does not. If little scrutiny is applied when reading the description, this fact will escape the readers attention. Anyone looking to make a reservation quickly can easily be misled (inadvertently?) into believing that this is a 'hotel' style room. Many hostels do offer rooms with ensuite bathrooms after all. The bathroom is communal and is inconveniently located on the ground floor. Rooms are above this. A second related criticism is the room size description - 18 m sq is quoted. The room has dimensions of 3 x 3.5 m. That is, about 10 m sq ! Although late February is still peak season in Phuket, it has to be said that the room tariff of almost $60 AUD per night is exorbitant. It may be considered acceptable for a 18 m sq hotel style room, given the circumstances, but a room of this kind at this particular locality ought to be offered at a lower price. Having said this, I concede that the reservation was made late and in haste. Now onto the good things. The 10 m sq double bed room has old but high quality wooden furniture which serves its purpose well. The air conditioning is responsive and strong There is a large kitchen next to the bathroom/wash basin (trough). It's equipped with a large fridge, sink, cutlery etc as well as a coffee maker ( + ground coffee). A delicious banana cake was offered to guests. Clothes can be washed and dried via a coin operated machine. Other attributes include the woman owner/ manager who has a professional approach and an attitude very well suited to the hospitalality jndustry. The coffee shop also makes decent coffees and ham n cheese croissants.

********* the Burmese woman made the stay unpleasant and uncomfortable for myself and multiple other guests. @Owner, consider replacing this employee with a Thai person who has customer service skills. Promote someone in the group that comes in to cook breakfast and clean. Cleaning should be prioritized to a higher degree - the floors and bathrooms are cleaned once per day. There is black mold growing from standing water in the second floor bathroom. This place has potential to be great, but lack of management has it going downhill quick.

Great location. Free coffee and water refill. Also make your own breakfast ( toast and jam) free 😀 Good value. Bunks were private ( with curtains) and own light and power outlet and also large personal locker with key. Quite secure. No complaints here 👍

Even if it ended with a nice gesture, the receptionist handing me a keychain gift (not sure if they do that with all guests), with a written request to leave 10/10 review, sadly I couldn't ignore the shortcomings of this hostel that seemed like just a downgraded version of Marco Polo Poshtel (not sure which one came first, but from breakfast to ”funny” wall messages, there was a similar ”creative” signature). While I was initially attracted by reviews mentioning hostel's cleanliness, I couldn't say I shared the same opinion. Certain public areas were quite messy. The staircase to the first floor (where shoes are forbidden) didnt seem to be cleaned for some time. In the showers (which had a good water pressure), there was mold. None of the three handsoap dispensers in the only bathroom had soap in them. It just felt the staff doesnt have time or organizational skills to maintain everything in working order. But I was mostly surprised by finding a not clean (i dont want to call it ”used”) bed cover in my bed. It had some fresh stains, hair and crumbles (well, not just on bed cover), and seemed just to be folded after the guest before me (even the folding seemed messed up, so i really thought maybe the bed was forgotten). When I asked the housekeeping to change it, they initially approved. The younger housekeeper started changing everything, sheet included (which i believe is a good way to do it, when it is not certain if the bed was completely changed), but when the older one returned, she made her put the sheet back (the sheet that was thrown on the floor in the meantime), laughing all along. No, that wasnt really funny. Then instead of letting the young housekeeper put on the new bed cover she brought along, i noticed that the older one brought something that seemed to be the same old bed cover that i complained about (the duvet was already inside). When i asked if that is a new thing, she was convincing me it was. Already at that moment, i felt ridiculed. But i said, ”okay, if you say so.” After all was done, i came back to my bed, unfolded the bed cover and confirmed my doubt - all this performance of changing the bed, without them changing anything! The only difference was that the bedsheet was also on the floor in the meantime. This got me really frustrated, mostly because they lied to my face (what for?), and mostly because they invested energy in ”changing” everything while actually just stripping everything off and returning it (why? It takes the same amount of energy to do it for real). Feeling like an *****, i asked what seemed to be the problem? Dont they have clean bedding, or what? But they had. I asked them to give it to me then, and i would happily prepare the bed myself. Which they accepted. Lol. I dont know, with that poor breakfast, the visual mess, unpleasant ”toilet” scent at hostel entrance, and generally low level of cleanliness (you can see how yellow the pillow is once you remove the pillow case yourself), it felt that other reviews mentioning spotless hygiene were misleading. Or were my standards too high? In any case, i stayed in a dozen of Phuket hostels during my month here, but none of them tried to insult my intelligence. There are better places, and no, Dorm Hostel sadly doesnt deserve 10/10, to quote the request they tell everyone at check-out. I also tried to leave them space for hostel improvement, so instead of lowest marks, i left average ones, even if the experience was truly below average. P.S. When a guest asks whether a ferry with a pick-up operates everywhere in Phuket, a genuinely helpful answer would be ”yes”. And not ”no, it's only our hostel's pickup”. I understand everyone just tries to earn money, but it shouldn't be done by misleading guests who just trustfully ask for information.

Overall, it was good. The location is nice, the hostel itself is a bargain, other than that, we had one accident with our room that required us to pay additional 1000 bath for a broken window, that has fallen by itself out of our room 🙂🙂 They’ve told us that we were in the room, so we’re responsible for it. Other than that, great service overall be careful in thailand and always film for proof, not to get into accidents🌹

The accommodation is about a 15-minute walk from Phuket Airport. There are several shared bathrooms for men and women, but the bedrooms are very crowded, making it noisy until 1 a.m. before it quiets down. If you like quiet, this might not be the place for you.

I really like that hostel and booked it for the second time. The place is the best, everything is really near. I lived in the room for 6. Beds are private, clean and comfortable I have to notice: due to the air con timetable it may be really hot inside the room from 10 to 16, like 30+ degrees. Actually I'm ok with it, but for someone it can be difficult The shower is good, there is hot water, it's clean and I haven't seen any insects at all. One bed is really near the toilet, but I had a different one I also liked the kitchen, common balcony and pool zone. Noone actually uses it, but it's lovely to sit near I only have one complain: phone is not working, I couldn't contact reception. Once I forgot my key (my bad, but) and had to wait 5 hours outside until someone comes. I think someone should be available on the phone for emergencies. I checked if the phone available the next day, but it wasn't In general I love the place and would stay longer

Located between two bars, the door has the Sundiva logo on it to help guide you. I think most people who come to Sundiva have trouble finding it because of its small entrance, but it gets wider once you go inside. Great place overall!

Отличный хостел, очень близко к Старому городу, хорошие комнаты, розетки-освещение у каждой кровати, полотенца выдают, есть большое пространство для посиделок на первом этаже со столиками и диванчиками, если нужно поработать,то там прям супер-удобно, и на втором этаже есть небольшая общая зона. Все понравилось