The Golden Hotel

It's the worst! We arrived there from Macau(Just finished our shift) and asked the old man who is the receptionist that day to confirm everything asap.. I even offered a help showed all the passport and the confirmation receipt that all the letters are the same as he is having a hard time reading alphabet. First, he asked us to go with him on their pharmacy because our rooms are not yet ready. While waiting there he show up there again to confirm our names and ID's then after 30 minutes or more.. he asked us to go up to show our rooms in different floors!! But.. he repeatedly check our ID's, passport and receipt again.. took a photos over and over again together with the 100HKD. Lastly, This old man left our friend on their official floor and bring us (My bf & I) to a different room (it's a family room with a double deck bed and a king size bed) that is very very dirty, and has a small bathroom with a leakage on the door.. can't every walk 2 steps and worst the room has a bad smell and we realize that our room is near at the garbage area of the hotel! 🤬🤬🤬 As I can speak Cantonese I still politely asked the old man if we can use the bed as it is.. the bed has 3 pieces single bed combined and he still remove the one single bed so our bed will just a double bed but he said no. I asked if we can have a towel because I expected that they have but he said okay but we just waited for nothing. Worst!!! 🤬🤬🤬🤬🤬

入住手續慢

服務態度好，設施好，價錢實惠