Kin Hotel Thi Sach arvostelua

Majoituspaikan vastaus: Xin chào Musallam, Thank you so much for your lovely review! We’re thrilled that you found our hotel comfortable, the staff polite, and the location convenient for exploring the area. We also appreciate your feedback on the breakfast, and we are working on improving the variety to ensure a more enjoyable experience for our guests.Once again, thank you for choosing Kin Hotel, we’re looking forward to welcoming you back and providing a better stay next time!Sincerely, Daphne Vu (Ms.)Guest Service DepartmentKin Hotels

Majoituspaikan vastaus: Xin chào Derunbao, Thank you for taking the time to share your detailed feedback with us. We’re pleased you enjoyed our central location, convenient transportation options, and amenities like the breakfast area and rooftop pool.We regret any inconvenience caused by our ongoing renovations and the room view during your stay. We truly value your understanding as we work to enhance our facilities to provide an even better experience for all our guests.Kin Hotel hopes to have the opportunity to welcome you back in the future so you can experience the upgrades firsthand and enjoy an even more comfortable stay.Sincerely, Daphne Vu (Ms.)Guest Service DepartmentKin Hotels

Majoituspaikan vastaus: Xin chào, Thank you for your valuable feedback! We’re glad you enjoyed our convenient location and reasonable pricing. We also appreciate your comments regarding the breakfast variety and Wi-Fi signal, and we’ll use them to identify areas where we can improve.Your insights help us enhance our services to ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.Best Regards, Daphne Vu (Ms.)Guest Service DepartmentKin Hotels

Majoituspaikan vastaus: Xin chào Doiu, Thank you for taking the time to share your experience with us! We deeply apologize for any inconvenience caused by the construction during your stay. Kin Hotel team is happy to inform you that the renovation has now been completed, and we are excited to offer you a refreshed and improved environment.We truly appreciate your patience and understanding during this period of transition. Your feedback is invaluable to us, and it drives our ongoing efforts to enhance our guest experience.We would be delighted to welcome you back soon to enjoy the updated look!Sincerely, Daphne Vu (Ms.)Guest Service DepartmentKin Hotels

Majoituspaikan vastaus: Xin chào, Thank you for your valuable feedback! We’re happy to hear that despite the renovation work, your stay was still a pleasant one. We’re excited to share that the renovations are now complete, and our hotel has been given a fresh new look!We truly appreciate your understanding and patience during this period of improvement. Your feedback plays a crucial role in helping us refine and enhance our services. We look forward to having the opportunity to welcome you back soon to experience the enhanced environment firsthand!Sincerely, Daphne Vu (Ms.)Guest Service DepartmentKin Hotels

Majoituspaikan vastaus: Xin chào, Thank you for sharing your experience with us! We appreciate your understanding during our renovation process and apologize for any inconvenience caused by the temporary relocation of our front desk to the basement. We are pleased to inform you that the renovations are now complete, and we’ve worked hard to enhance our facilities and create a more enjoyable experience for our guests. We also appreciate your feedback regarding the room and our staff. We’re glad you enjoyed our location and the quiet surroundings, and we truly value your thoughts. We hope to welcome you back soon and provide an even more seamless experience.Sincerely, Daphne Vu (Ms.)Guest Service DepartmentKin Hotels

Majoituspaikan vastaus: Xin chào, Thank you for taking the time to share your feedback with us!We're happy you found our location convenient and our facilities offer good value for the price. We deeply regret any inconvenience caused by the lobby renovations and truly appreciate your understanding as we work to enhance our space for an improved guest experience.As for the noise from the rooster, we sincerely apologize for the disturbance it caused during your stay. While we cannot always control the surrounding environment, we will explore options and minimize external noise to ensure greater comfort for our guests.Your feedback is invaluable as we continually strive to improve our services. We hope to have the opportunity to welcome you back in the future!Warm Regards, Daphne Vu (Ms.)Guest Service DepartmentKin Hotels