Silverland May Hotel arvostelua

Majoituspaikan vastaus: Silverland May xin Chào meggietan ,Thank you for choosing our hotel for your recent trip.Thank you so much for your fantastic review! We are truly delighted to hear that you had a wonderful stay with us and that our staff made you feel welcome and comfortable.We take great pride in our team's commitment to providing exceptional service, and it's incredibly rewarding to know that we not only met your expectations but also helped you create memorable experiences and even make new friends during your stay.Your kind words about our staff's friendliness mean the world to us. We strive to ensure that every guest feels special and enjoys their time with us, and your review confirms that we are on the right track.Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards ,Thao Vu (Ms.)Assistant Guest Relation Manager

Majoituspaikan vastaus: Silverland May xin Chào E環球小高 ,Thank you for choosing our hotel for your recent trip. What a wonderful review about your latest experience at our hotel on Ctrip. We are thrilled to hear that you enjoyed your stay with us and appreciated the proximity to the Japanese street, where you could explore a variety of delicious foods.Our team is always dedicated to providing good service and ensuring our guests feel welcome and comfortable. It is guests like you who make our work so rewarding.Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards,Thao Vu (Ms.)Guest Relation Manager

Majoituspaikan vastaus: Xin chào bonkula ,Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had such a pleasant stay at our hotel.Our team takes great pride in providing exceptional service, so we are happy to know that you found our hospitality to be outstanding. Your comments about our breakfast have brought smiles to our kitchen team's faces, as they strive to offer a diverse and delicious range of options to ensure that every day feels unique and enjoyable. We're glad to hear that you found the breakfast to be not only varied but also scrumptious.Additionally, we maintain high standards of cleanliness throughout our hotel, so your positive feedback about the condition of your room means a lot to our housekeeping staff. They work tirelessly to ensure that our guests can relax in a clean and comfortable environment.Your positive experience is what motivates us to continue delivering excellent service to all our guests. We genuinely hope that we will have the opportunity to welcome you back in the future and create even more memorable moments for you. If there is anything specific you would like to see or experience during your next visit, please don't hesitate to let us know.Once again, thank you for your supportive words, and we look forward to serving you again soon!Warm regards,

Majoituspaikan vastaus: Xin chào ,Thank you so much for taking the time to share your detailed and thoughtful feedback with us. We’re delighted to hear that you enjoyed the cleanliness and stylish interior of our hotel, as well as the peaceful and scenic view from your 9th-floor room.We truly appreciate your kind words about our staff, especially Thao, who was happy to assist you with recommendations, and our door team, who ensured your stay was comfortable. We’re also glad that our team was able to promptly assist you with retrieving your forgotten item after checkout – your satisfaction is always our top priority.We’ve noted your feedback about the shower temperature adjustment and will certainly look into improving this aspect for a more seamless experience.It was our pleasure to have you as our guest, and we’re thrilled that your stay with us was a pleasant one. We hope to welcome you back soon for another wonderful experience!Warm regards,

Majoituspaikan vastaus: Xin chào Julia ,Thank you for your kind review! We’re so happy to hear that you enjoyed our pool and breakfast. Providing a pleasant and relaxing experience for our guests is always our priority, and we’re thrilled that we could contribute to your stay.We hope to welcome you back soon for another enjoyable visit!Warm regards,

Majoituspaikan vastaus: Xin chào Chuxiaweizhizhuqing ,Thank you for your wonderful review and for sharing your experience at our hotel. We are delighted to hear that you found our location convenient and ideal for your travels. It's great to know that the abundance of convenience stores, restaurants, and other options around the hotel met your needs, and that you could easily walk to the city center, shopping malls, the waterfront center, and other attractions in just a few minutes.Providing a prime location that enhances our guests' experiences is something we take great pride in, and your positive feedback is truly appreciated. We hope that your stay was comfortable and enjoyable overall.Thank you once again for your kind words. We look forward to the opportunity to welcome you back for another convenient and memorable stay in the future. Should you need any assistance or have any questions, please don't hesitate to reach out to us.Warm regards,

Majoituspaikan vastaus: Xin chào 트윈스대디 ,We would like to extend our sincerest apologies for the inconveniences you experienced during your stay with us. It is truly disheartening to hear about the issues you encountered, particularly with the malfunctioning showerhead in the bathtub, the empty shower gel container, and the unhygienic condition of the toilet. We deeply regret that these problems affected your comfort and overall experience, and we are truly sorry for any distress caused.We understand that you had to request repairs for the showerhead and ask for the shower gel to be replenished, and we apologize for the inconvenience this caused. Additionally, we are very sorry to learn about the unhygienic state of the toilet, even though you did not report it to our front desk team. Please know that maintaining a clean and well-functioning environment is of utmost importance to us, and it is clear that we fell short of your expectations in this regard.On a more positive note, we are glad to hear that our staff were generally friendly and that you enjoyed our swimming pool, despite its smaller size. However, we take your feedback about the room maintenance, including the TV remote battery issue on your last day, very seriously and are committed to making the necessary improvements.To better address your concerns and offer a gesture of apology, may we kindly ask if you are still in Saigon or if you have any plans to return to Saigon in the near future? If so, we would be honored to have the opportunity to make amends and provide you with a more satisfactory experience. Please feel free to share your current situation or travel plans with us, and we will do our best to accommodate you.Once again, we sincerely apologize for the inconveniences you faced and thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve our services, and we are committed to ensuring that such issues do not recur.We look forward to hearing from you and hope to have the chance to welcome you back.Warm regards,

Majoituspaikan vastaus: Xin chào , Thank you so much for taking the time to share your wonderful feedback with us. We see that you would like to find your ear bud. Could you please contact our hotline to share your name, room number and check out date for us to check properly ?We are delighted to hear that you found our staff to be very friendly and helpful during your stay. It is always a pleasure to know that our team's efforts are appreciated, and we will make sure to pass along your kind words to them. We hope that your stay with us was as comfortable and enjoyable as possible, and we look forward to welcoming you back to on your next Mây visit. Warm regards,

Majoituspaikan vastaus: Xin chào ,Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to hear that you found our staff to be very friendly and helpful during your stay. It is always a pleasure to know that our team's efforts are appreciated, and we will make sure to pass along your kind words to them.We hope that your stay with us was as comfortable and enjoyable as possible, and we look forward to welcoming you back to [Hotel Name] on your next visit.Warm regards,

Majoituspaikan vastaus: Xin chào Yee Tian ,Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great night’s stay and that our fast check-in and check-out made your visit even more enjoyable.We take great pride in our service team, and it’s wonderful to know that their efforts stood out during your stay. Your kind words will certainly be shared with our staff as a testament to their hard work.We look forward to welcoming you back for another exceptional stay in the future!Warm regards,

Majoituspaikan vastaus: Xin chào ,Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your insights, as they are essential for our continuous improvement.We are pleased to hear that you found our service to be excellent. However, we apologize for the issues you experienced with the room size, soundproofing, and elevator speed. Please rest assured that we are taking your comments seriously and will prioritize these areas for improvement.Your feedback is invaluable to us, and we are committed to enhancing our guests' experience. We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better stay.Thank you once again for your input.Best regards,

Majoituspaikan vastaus: Xin chào ,Thank you for sharing your positive feedback with us! We are delighted to hear that you had a great experience during your stay.It brings us joy to know that our facilities and services met your expectations. Our team works hard to create a welcoming and enjoyable atmosphere for our guests, and your kind words serve as a wonderful motivation for us.We hope to have the pleasure of welcoming you back soon for another memorable stay!Best regards,

Majoituspaikan vastaus: Xin chào Fengjixuchui ,Thank you so much for your wonderful review! We are thrilled to hear that you had an exceptional experience during your stay with us. It’s fantastic to know that you found our rooms comfortable and clean, and that our location in the heart of the city met your needs for both business and leisure.We truly appreciate your compliments about our afternoon tea and the stunning rooftop pool. Our team takes great pride in providing warm and attentive service, and we’re delighted that their efforts contributed to your enjoyable stay.Your generous ratings for our facilities, cleanliness, environment, and service mean a lot to us. Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable experience.Warm regards,