Silverland May Hotel arvostelua

Majoituspaikan vastaus: Silverland May xin chào Ms. Viva_Nice,Thank you for choosing Silverland May Hotel and taking your valuable time to tell us your experience during your recent visit.Providing excellent services with heart is a goal we are always focused on. It is always a pleasure to welcome you to Vietnam and to the Silverland May Hotel. Your positive comments have been passed on to entire of our team. It really inspires us to strive harder every day in servicing our guests GREAT SERVICE GUEST LOVE. Again, thank you so much for providing your valuable feedback and we hope that your travels will bring you back to stay with us soon.Sincerely,Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May xin Chào Mr. Chang Yu Wei,Thank you for choosing our hotel for your recent trip.What a wonderful review about your latest experience at our hotel on Ctrip! I really appreciate what you thought about us, and I am glad to learn that you were satisfied with our hotel services and facilities. Your positive comments have been passed on to the entire of our team. It really inspires us to strive harder every day to serve our guests GREAT SERVICE GUEST LOVE. Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May Xin Chào Ms. 77cutee ,Thanking you for taking your valuable time to write a review of Silverland May hotel and rating us for your recent stay on Ctrip.We are honored to acknowledge that you are satisfied with our outstanding services. At Silverland May, we always strive to deliver a memorable experience for our guests and pride ourselves on being filled with shared experiences and fresh perspectives to offer each of our guests a sense of warmth and inclusivity. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive to deliver exceptional levels of service for all our guests.Once again, thank you so much for your great feedback, which will inspire my team as much as they inspired me. We hope to be your home away from home every time your trip takes you to our charming city. See you soon in the nearest future.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Siverland Mây xin chào !Thank you very much for choosing to stay at Silverland May, and for taking the time to share your valuable feedback.We are truly sorry to learn that your experience did not fully meet expectations, particularly regarding the cleanliness of your room and the size of our swimming pool. Please accept our sincerest apologies for any inconvenience this may have caused. This is certainly not the standard we strive to uphold, and we are addressing the issues with our housekeeping and facilities teams as a matter of urgency.We only wish we had been made aware of your concerns during your stay — we would have welcomed the opportunity to address them immediately and improve your experience on the spot. Your comfort and satisfaction are extremely important to us, and we deeply regret that we missed the chance to make things right while you were here.On a positive note, we are pleased to know that you enjoyed the food at our hotel. Your kind words have been shared with our culinary team, who will be encouraged by your feedback.Once again, thank you for bringing these matters to our attention. We hope to have the privilege of welcoming you back in the future, so we may provide you with the high standard of service and comfort that we are known for.Warm regards,Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May xin chào Mr. liewtz06,Thanking you for taking your valuable time to write a review of Silverland May hotel and rating us for your recent stay on Ctrip.We are honored to acknowledge that you are satisfied with our outstanding services. At Silverland May, we always strive to deliver a memorable experience for our guests and pride ourselves on being filled with shared experiences and fresh perspectives to offer each of our guests a sense of warmth and inclusivity. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive to deliver exceptional levels of service for all our guests.Once again, thank you so much for your great feedback, which will inspire my team as much as they inspired me. We hope to be your home away from home every time your trip takes you to our charming city. See you soon in the nearest future.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Siverland Mây xin chào Mr. Jay Molloy,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city!Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Siverland Mây xin chào Ms. ゆかりまる,Thank you so much for your wonderful and detailed review!We truly appreciate you taking the time to share your positive experience at Silverland Mây Hotel. We put a lot of thought into creating a welcoming and pleasant atmosphere right from the moment our guests arrive, and it's wonderful to know you appreciated it. We are also thrilled that you found our service staff to be nice and helpful in solving any problems you encountered. Providing excellent and attentive service is our top priority, and we will be sure to share your kind words with our team. It's fantastic to hear that you enjoyed our delicious breakfast and afternoon tea as well! We strive to offer a high-quality and enjoyable breakfast experience to start our guests' days off right. Thank you so much for saying you will definitely want to stay with us again next time! That is the highest compliment we could receive. We truly look forward to welcoming you back to Silverland Mây Hotel in the future. !Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May xin chao Mr/Ms. Thank you for taking your valuable time to write a review of Silverland May hotel and rating us for your recent stay in Ctrip.We are honored to acknowledge that you are satisfied with our outstanding services. At Silverland May, we always strive to deliver a memorable experience for our guests and pride ourselves on being filled with shared experiences and fresh perspectives to offer each of our guests a sense of warmth and inclusivity. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive to deliver exceptional levels of service for all our guests.Once again, thank you so much for your great feedback, which will inspire my team as much as they inspired me. We hope to be your home away from home every time your trip takes you to our charming city. See you soon in the near future.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May xin chao ! Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them.I really appreciate your positive comment about your appointed room and I am very glad to learn that you enjoyed our service, location and afternoon tea at our Silverland May and we look forward to welcoming you back very soon when your travels bring you to this lively cityBest Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May Xin Chào Mr/Ms. Andreas,It was an honor to welcome you to Silverland May Hotel a. On behalf of the Silverland community, we would like to express our gratitude for your positive feedback on Ctrip. I am delighted to read that you had an amazing end trip in Vietnam and enjoyed your visited at our hotel. It always encourages that guest are satisfied with hotel service as it is we strive for every day. Your kind words have been passed to our team, and especially Thu, Thinh, Oxcar who made your stay memorable one. This will certainly motivate us to keep up the good work. Once again, thank you for sharing your wonderful experience with us. We hope to be your home away from home every time your travels bring you back to Silverland May.Kind regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May xin Chào !Thank you for choosing our hotel for your recent trip.What a wonderful review about your latest experience at our hotel on CTRIP! I really appreciate what you thought about us, and I am glad to learn that you were satisfied with our hotel services and facilities. Your positive comments have been passed on to the entire of our team. It really inspires us to strive harder every day to serve our guests GREAT SERVICE GUEST LOVE.Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards,Ngan Tran (Ms.)Front Office Duty Manager

Majoituspaikan vastaus: Silverland May xin Chào Mr. SinoBest,Thank you for choosing our hotel for your recent trip.What a wonderful review about your latest experience at our hotel on CTRIP! I really appreciate what you thought about us, and I am glad to learn that you were satisfied with our hotel services and facilities. Your positive comments have been passed on to the entire of our team. It really inspires us to strive harder every day to serve our guests GREAT SERVICE GUEST LOVE. Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Silverland May xin Chào !Thank you for choosing our hotel for your recent trip.What a wonderful review about your latest experience at our hotel on CTRIP! I really appreciate what you thought about us, and I am glad to learn that you were satisfied with our hotel services and facilities. Your positive comments have been passed on to the entire of our team. It really inspires us to strive harder every day to serve our guests GREAT SERVICE GUEST LOVE. Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager

Majoituspaikan vastaus: Siverland Mây xin chào,Thank you so much for your wonderful and detailed review! We truly appreciate you taking the time to share your positive experience at Silverland Mây Hotel. We are delighted to hear that you loved our rooftop! We put a lot of thought into creating a welcoming and pleasant atmosphere right from the moment our guests arrive, and it's wonderful to know you appreciated it. We are also thrilled that you found our service staff to be nice and helpful in solving any problems you encountered. Providing excellent and attentive service is our top priority, and we will be sure to share your kind words with our team. It's fantastic to hear that you enjoyed our delicious breakfast and afternoon tea as well! We strive to offer a high-quality and enjoyable breakfast experience to start our guests' days off right. And we are very pleased that you found your room clean and comfortable – ensuring our guests have a relaxing and pleasant space is very important to us. Thank you so much for saying you will definitely want to stay with us again next time! That is the highest compliment we could receive. We truly look forward to welcoming you back to Silverland Mây Hotel in the future. !Kindest regards,Ngan Tran (Ms.)Front Office Duty Manger