Dusit Thani Tianmu Mountain, Hangzhou

環境好，前台很熱情

酒店總體比較滿意，房間乾淨整潔，游泳池很漂亮。比較意外的是小冰櫃裏的東西不是免費的，但是沒有任何醒目的提示，可以貼個有償提醒，一根士力架25元，很小的薯片15元，一聽雪碧10元，物價都翻了不知道多少倍了，倒不是説誰缺這50塊錢，至少需要給個明顯的提醒，但凡入住的時候前台提醒一聲或者在冰櫃門上貼上收費的標簽也好，這一點就讓人比較不爽。另外前台的服務員態度總體比較冷漠，不是很熱情！

房間很大，配有大陽台，還有浴缸，酒店整體環境都不錯，就是地下車庫衹有一部酒店電梯，不方便。

第二次入住了，酒店環境很好，可以很放鬆的睡覺，休閑，去天目山也很近，天氣熱了可以避暑的好地方，後面還要再來。

體驗非常棒

Stunning architecture in a beautiful location. Wanted to try this Dusit as had stayed at the Dusit Thani in Bangkok and thought it was out of this world. Unfortunately, the same cannot be said for the one in Hangzhou. The service was not as attentive and warm and the food was definitely not in the same league, especially the breakfast - compared to Bangkok it was hugely disappointing. Drinks and cocktails selection was poor; only a gin and tonic available or two other fruit juice-based cocktails that were not very good. Had the feeling that the staff tried their best but much could be learnt from studying the exceedingly high customer service experience standards that the Bangkok Dusit holds itself to. The venue is probably the most aesthetically pleasing in the area if you want a lovely stay near the Tianmu hiking trails. However, don’t expect much in the way of a culinary experience.