Majoituspaikan vastaus: Dear Grace Zeng,Thank you for sharing your feedback regarding your stay with us. We are pleased to hear that you enjoyed the comfort of your room and our breakfast offerings. However, we regret to learn that the service did not fully meet your expectations during the Christmas off-season.At Rixos, we strive to provide the highest level of service year-round, and your comments are invaluable in helping us enhance our guest experience. We sincerely appreciate your understanding and hope to have the opportunity to welcome you again in the future, ensuring a seamless and exceptional stay.Best regards,
Majoituspaikan vastaus: Değerli Misafirimiz Ramazan Bey,Otelimizin konumu, temizliği ve yemeklerimizden memnun kalmanız bizleri çok mutlu etti. Güzel yorumlarınız için teşekkür eder, sizi tekrar Rixos Premium Göcek’te ağırlamayı sabırsızlıkla bekleriz.Saygılarımızla,
Majoituspaikan vastaus: Değerli Misafirimiz AYFatih,Nazik yorumunuz için çok teşekkür ederiz! Her şeyden memnun kalmanız bizleri çok mutlu etti. Sizlere mükemmel bir deneyim sunabilmek bizim için büyük bir mutluluk kaynağı.Sizi en kısa sürede tekrar aramızda görmeyi diliyoruz.Saygılarımızla,
This was hands down one of the best holidays I have ever had!! Let me begin by congratulating the whole team including the cleaning team, service staff, the customer satisfaction reps and many others behind the scenes. Their attention to detail, smiley faces and attentiveness made our holiday all the more enjoyable. Rooms were spacious and full of all amenities one may ever need; though it wasn’t available during booking the management has kindly arranged two twin beds for us instead of a double. The facilities themselves were superb: two big pools, a secret beach that can be reached with a 5 minute shuttle boat ride, a 24/7 gym, nightly concerts, and boat tours to explore the turquoise waters of the region - all included in the booking (except for the Spa/Turkish bath which would have been nice to include in the package). Food and drinks were of optimum quality available all day and night. Again, I thank the whole team for this amazing experience and I can’t wait to book my next holiday at this incredible establishment!
Käännä
6/9
Majoituspaikan vastaus: Dear Guest denizvat,Thank you for sharing such a glowing review! We’re thrilled to know that your stay was one of the best holidays you’ve ever had. Your compliments to our team, from housekeeping to customer satisfaction, are truly appreciated. It’s wonderful to hear that our amenities, from the spacious rooms and secret beach to the quality dining options and entertainment, all contributed to an unforgettable experience.We look forward to welcoming you back soon for another incredible stay at Rixos Premium Göcek!Kind regards,
Vieraskäyttäjä
Majoittunut 6. 2022
Pariskunnat
1 arvostelu
10/10
Ylivertainen
Lähetetty 17.7.2022
Die Hotelanlage ist einfach wunderschön. Superfreundliches Personal und Top-Service. Essen ist hervorragend!
Wir kommen wieder!
Käännä
Majoituspaikan vastaus: Lieber Gast,Vielen Dank für Ihr fantastisches Feedback! Es freut uns sehr, dass Sie die Schönheit unserer Hotelanlage, den freundlichen Service und die exzellente Küche genossen haben. Ihr Lob bedeutet uns viel, und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,