Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.7
Mukavuudet4.4
Palvelu4.4
Puhtaus4.6
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Kaikki arvostelut(64)
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Kielteisiä arvosteluja(3)
Vieraskäyttäjä
Grand King -huone - Kaupunkinäkymä
Majoittunut 12. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.12.2024
Zac, on the front desk, worked each day of my stay of 7 nights. He has an excellent manner and sense of professionalism for a fella so young. Well done mate. Rick
Käännä
Vieraskäyttäjä
Grand King Size -vuoteen huone merinäköalalla
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.12.2024
wonderful trip for our anniversary!
Käännä
Vieraskäyttäjä
Grand King -huone - Kaupunkinäkymä
Majoittunut 12. 2024
Muu
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.12.2024
Langs gegaan om veel te vroeg in te checken, en direct werd er naar mogelijkheden gezocht. Het was snel geregeld met een kamer die wel beschikbaar was. Meteen taxi voor lichthaven geregeld via receptie.
Het uitgebreide a la cart diner was zeer goed. En de bediening behulpzaam en vriendelijk.
Heerlijk gedoucht en geslapen op uitstekende bedden. Geen omgevingsgeluiden aan zeekant.
Käännä
Daozeshidaqian
Grand King Size -vuoteen huone merinäköalalla
Majoittunut 11. 2024
Yksin matkustavat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.12.2024
風景很好看
Käännä
Mariellee
Grand King Size -vuoteella varustettu huone parvekkeella ja merinäköalalla
Majoittunut 11. 2024
Yksin matkustavat
8 arvostelu
4.5/5
Mahtava
Lähetetty 7.11.2024
Stamford Plaza in Glenelg offered a comfortable stay with exceptionally friendly staff. While the room was comfortable, the hotel itself felt somewhat basic for a 5-star property. Overall, a pleasant experience, but nothing too extraordinary.
Käännä
Majoituspaikan vastaus: Dear Mariellee, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are pleased to read that overall you enjoyed your stay with us. Please do not hesitate to reach out and let us know how we could have improved your stay further.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager
Majoituspaikan vastaus: Dear Sivan609, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager
Vieraskäyttäjä
Grand King -huone - Kaupunkinäkymä
Majoittunut 8. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.10.2024
衞生乾淨,應該是這個小鎮上最好的酒店了
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager
Vieraskäyttäjä
Grand King -huone - Kaupunkinäkymä
Majoittunut 9. 2024
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 26.9.2024
Good service , good location .
Good cafe downstairs .
Nice swimming pool .
The piano in the lobby is just for display is a shame , the front doorman is not very patient. Could do better.
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We appreciate your honest feedback and see that overall you enjoyed your stay. We appreciate your additional feedback on how we can improve our service and will definitely be taking it on board.We do hope we have the opportunity of welcoming you back to the Stamford Grand again in future.Kind regards,Andrew DonadelGeneral Manager
onebowski
Grand King -huone - Kaupunkinäkymä
Majoittunut 7. 2024
Yksin matkustavat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.9.2024
Highly recommend
Käännä
Majoituspaikan vastaus: Dear Onebowski, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager
Vieraskäyttäjä
Grand King Size -vuoteen huone merinäköalalla
Majoittunut 8. 2024
Matkusta ystävien kanssa
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 2.9.2024
This is a beautiful Hotel in a fantastic location. It is truly superb however my experience with the staff was below par. I had to ask the cleaner not to talk incessantly and loudly outside my room at 8am in the morning. Breakfast was sloppily served and the breakfast buffet area was disjointed so people and plates are bumping, the omelette ordering system wasn't explained and the staff looked at me like I was stupid and causing them inconvenience. The pancake maker needs servicing. The CEO of the hotel was talking to his staff at 10:15 am which was 15 minutes before breakfast service stopped. I recognised him from his picture on the TV in the room saying how privileged the hotel was to have us as a guest, however he didn't smile at his guests or stop and say hello and ask perhaps how our experience was. He was aloof and disinterested and I think that is how his staff act too, eg the cleaner was not genuinely sorry for causing the early morning noise, nor was the reception staff truly respectful when they allowed a one hour room use extension but forgot to apply the extra time to the key lock so I was locked out and had to come down 8 floors to rectify get access to the room. The hotel has an offer that if you do not get your room serviced on a 2 night stay then a $10 food voucher applies. Well, that exercise turned out to be like stealing gold. I was eligible for $20 as I had books two rooms but staff were really reluctant to acknowledge this offer. It's a great idea as it saves them costs to launder sheets and towels and also saves costs to clean the room and replenish toiletries. I don't know why they appeared so reluctant to honor it. Except for staff and customer service this hotel would receive a five star rating from me but now only a three and a half.
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all our guests and it is disheartening to know we didn't on this occasion.We value all of our guests and appreciate everyone that chooses to come and stay with us and we apologise that this was not conveyed during your visit.We will be sure to look at our breakfast offerings and work on the service and presentation along with speaking with our front desk team to ensure they are aware of the offers and applying them correctly for our guests.Please accept our sincere apologies that we did not meet your expectations, we would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Andrew DonadelGeneral Manager
Majoituspaikan vastaus: Dear Bdbl, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are very pleased to see how much you enjoyed staying with us!We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand again in future.Kind regards,Andrew DonadelGeneral Manager
Vieraskäyttäjä
Grand Twin -huone kaupunkinäköalalla
Majoittunut 7. 2024
Perhe
30 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.8.2024
不錯哦,下次再住
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It is wonderful to see you rated your stay with us so highly!We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager
m
Grand King -huone - Kaupunkinäkymä
Majoittunut 7. 2024
Matkusta ystävien kanssa
17 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 12.8.2024
Right by the ocean, beautiful view. tram station by hotel. big room. friendly service
Käännä
Majoituspaikan vastaus: Dear M, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are very pleased to see that you enjoyed your stay with us.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager
Vieraskäyttäjä
Grand King -huone - Kaupunkinäkymä
Majoittunut 7. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.7.2024
My first time to Adelaide, Stamford at Glenelg make me want to move to Adelaide, location, service and the people.
Käännä
Majoituspaikan vastaus: Dear M, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are very pleased to see that you enjoyed your stay with us so much that you would like to move to Adelaide! We are in a great locations and it is great to know that you enjoyed it as much as we do every day.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager
Vieraskäyttäjä
Grand Twin -huone kaupunkinäköalalla
Majoittunut 6. 2024
Liikematkustajat
106 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.7.2024
設計感十足,房間床品舒服
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Andrew DonadelGeneral Manager