"Huone oli tilava ja hyvin puhdas, pyyhkeet muuttuivat joka päivä. Huoneessa oli keittiö ja kupit. Bussipysäkki oli yli tien. Mattressi oli hyvin kova, muuten meillä oli mukava jäädä"

"Erittäin mukava hotelli"

"Kaiken kaikkiaan olen tyytyväinen oleskeluuni täällä. Ensinnäkin, hotelli sijaitsee täydellisellä paikalla Glasgow'n keskustassa ja erittäin lähellä junia, busseja ja metroja. Ympärillä on myös baareja, ravintoloita, kahviloita ja kauppoja. Olin erittäin vaikuttunut huoneesta. Se oli tilava ja siinä oli riittävästi säilytystilaa. Pidin modernista sisustuksesta ja huone oli tahraton. Henkilökunta oli erittäin avuliasta ja ystävällistä. Yläkerran baari ja keilahalli näyttivät siisteiltä. Merkitsein huoneen mukavuudet pois, koska siinä ei ollut vedenkeitintä ja työpöydässä olisi pitänyt olla peili, jotta voisin istua ja meikata."

"I really enjoyed staying here. The room was very clean and comfortable. The newly opened gym was fantastic 😊 The staff were so friendly and helpful."

"Erinomainen oleskelu alkamisesta loppuun! ＞ Meillä oli fantastinen oleskelu siellä Tarkastuksen prosessi oli sileä, ja henkilöstö oli poikkeuksellisen tervetullut ja huolellinen koko vierailu. Huoneemme oli suojaton, tilava, ja oli erittäin mukava vuode ja erinomainen vesipaine suihkussa. Sijainti oli erittäin mukava lyhyen kävelymatkan päässä nähtävyyksiin."

"Hotellissa on hyvä maantieteellinen sijainti ja palvelutaso, mikä antaa minulle hyvän sisäänkäynnin kokemuksen. aamiainen on myös herkullinen."

"Our overall experience at this hotel was extremely disappointing. Even before check-in, they sent an email with the wrong check-in date that didn't match my reservation at all. I contacted Trip.com customer service, and only when Trip.com checked with the hotel did they admit it was an email meant for another guest. Despite such an outrageous error, I never received a single apology from the hotel, and I'm very concerned about their handling of guests' personal information. On the day of check-in, we arrived at the hotel around 2 PM. The front desk staff, like robots, informed us that our room was ready but that checking in before 3 PM would incur an extra charge of £15. While I understand hotel policies, this was the only hotel out of six we stayed at during our UK trip that charged for early check-in, and the robotic attitude of the staff made for a very unpleasant experience. So, we stored our luggage and returned in the evening to check in. The evening front desk staff had also changed and displayed the same robotic demeanor. Upon checking into the room, we found stains and hair on the bedsheets. We called the hotel to request a change, and they said someone would come immediately. However, we waited for nearly half an hour with no one showing up. After calling again and waiting a bit longer, a housekeeping manager on duty knocked on our door and offered to move us to a different room directly. The bedsheets in the new room were fine, but we later discovered large stains on the luggage rack and the carpet. We cleaned the luggage rack ourselves, which was a very frustrating experience. Since we didn't require daily housekeeping, we would call the hotel each day to request replenishment of amenities. The first time we called, it took over an hour for them to deliver. However, there was one occasion when it arrived very quickly, so it might depend on the efficiency of the staff on duty. On check-out day, we were rushing to catch a flight. When we approached the front desk, there were four staff members (at least two of whom were front desk personnel) chatting. They completely ignored us even as we walked up to the counter, continuing their conversation. Only when we stated we wanted to check out did one of them casually say we could just drop the card in a box further away, without any offer to take the room key or assist us throughout the process."

"The location is quite convenient, and the hotel facilities are very good and clean."

"Amazing location, beautiful hotel, outstanding customer services."