Sasara arvostelua

Very nice staff. 5 minutes walk to the highlight spot, shops and restaurants. You can call taxi from JR station to the hotel (free of charge). After check out, hotel can call taxi for drop off at the station also.

Nice service! And the dinner is good. The room is clean and comfortable!

服務非常好，有天晚上我們到前台問點東西，當時那個職員聽不太懂英文，我們本想放棄回房，但那位職員找到翻譯機後追到升降機前問我們有什麼需要幫忙，讓我們感覺很貼心。另外食物也很美味，我們住了兩晚，早餐及晚餐沒有重覆，令我們有驚喜。

酒店環境衞生特別好，服務很周到，特別是少東家非常和藹可親，當天朋友的護照遺失在火車上，少東家親自驅車去火車站 幫助問詢，店主非常的熱情，吃好晚飯請我們喝一杯，酒店周邊交通便利，購物方便，最重要的是他們熱情洋溢的服務態度讓我們感到非常舒服，下次還要再去

服務很好，一泊二食好好味😋，員工詳細講解酒店設施及帶有笑容，很值得加分。我們會介紹親友和朋友去，我們會再次住宿。

客戶服務周到，房間清潔，美中不足房間大小偏小，但很有家庭溫泉旅館感覺，古色古香，一泊二食食物質素高，很好的體驗

房間太舊呀

雖然酒店離JR車站有些遠但酒店提供免費的士就非常方便旅客，酒店附近有一間便利店也算方便買些零食作宵夜。酒店提供早晚餐也非常美味，溫泉雖然不大但也不會擁擠。

服務貼心，早餐、晚餐十分有特色，食物水準極高，職員有禮，環境乾靜清優，十分棒的一問酒店！極力推薦！！！

酒店的位置有點難找 我們駕車錯過了兩次那個小小的路口才找到 到了酒店職員們都十分熱情幫忙拿行李及把車子泊到地下的停車場 雖然酒店已經有一段歷史 但仍然十分整潔衛生 房間不算太大 但尚算可以 就是私人風呂有點小 早餐及晚餐都很美味

食物質素高，服務員態度非常好，不過房間溫泉細了點，有點失望！

The hotel is settled in the middle of Gero Hot Spring town, short walk from the train station and can also be reached via bus from Kamikochi area. The hotel itself is very clean and well maintained. You can feel the spirit of older times in this hotel with a lot of beautifully selected decoration pieces. The manager showed us around and even offered us a new room since I accidentally booked one without shower (we declined that offer since we only wanted to stay for one night). That’s why we used the Onsen area for showering which is beautiful and includes all amenities. View above Gero and including an outside Onsen area to watch the sunrise. The staff was very friendly, the manager even drove us to the bus station since we forgot our jackets in the bus. The bar is well-equipped and a great place for a drink or two. One of the best parts was the breakfast. Never had such a good Japanese breakfast before- delicious, served in a private room, beautifully arranged. Next time we want to try their dinner :-) We felt like family and I can recommend anyone going to Gero to stay at this great hotel! Thanks again for your hospitality!