Ruby Claire Hotel Geneva arvostelua

Majoituspaikan vastaus: Hey Sunshine,Thank you for your feedback.We're sorry to hear that your experience at Ruby Claire didn't meet your expectations. Our Lean Luxury philosophy focuses on providing all the essentials in a compact, yet comfortable space, and we're sorry if this concept didn't resonate with you. By the way: Have a look at our spacious LOFT rooms which offer lots of space to move around.While we understand that our approach might not be for everyone, we're glad to hear you appreciated our central location, steps from Lac Léman and Geneva’s historic centre.We hope we get the chance to welcome you back and change your mind about our hotel.Your Ruby Claire Team

Majoituspaikan vastaus: Hey Sunshine, Thanks a ton for the 5 stars. We're so happy to hear you enjoyed your stay with us at Ruby Claire.If there’s anything specific that made your experience special, we’d love to hear more – but either way, we hope to see you again soon for another round of Lean Luxury in Geneva.Your Ruby Claire Team

Majoituspaikan vastaus: Hey Agnes,Thanks a million for your glowing review – we’re absolutely thrilled to hear you had such a great time at Ruby Claire.It sounds like you really made the most of your time in Geneva – from hopping on the trams with your free transport pass to soaking in the views from our cozy 7th-floor bar (not to mention those lovely-smelling toiletries – a personal favourite of ours too).We’re so glad you enjoyed the little details that make staying with us special. And thanks for the tip on the Mont-Blanc car park – always good to remind fellow guests about the front desk validation.We’d love to welcome you back anytime for another relaxed, down-to-earth stay in the heart of the city.Your Ruby Claire Team

Majoituspaikan vastaus: Hey Beverly,Thanks for taking the time to share your experience at Ruby Claire. We're glad to hear that you found our location convenient and that our bar in the lobby appealed to you.We're sorry to hear about the misunderstanding regarding the free cocktail. Just to clarify, we offer a complimentary cocktail voucher when guests choose to skip daily room cleaning—your room is then cleaned every third day instead. It's part of our sustainability initiative, and we appreciate your support if you opted in.Thanks as well for your feedback on our menu. At Ruby, our Lean Luxury philosophy means we focus on a carefully curated selection of snacks and drinks, prioritising quality over quantity to give you the best experience possible. If you're after a more substantial meal, we're always happy to recommend local restaurants for every taste and budget. Next time you stay, just ask one of our hosts.We're distressed to hear about your experience with the check-in counter. We pride ourselves on our down-to-earth service and the friendly nature of our multicultural team, so hearing that you felt any kind of discrimination is deeply concerning and not in line with our philosophy. Thank you for bringing these issues to our attention. We'll certainly take your feedback on board for the future. We hope to have the opportunity to provide a better experience on your next visit.Your Ruby Claire Team

Majoituspaikan vastaus: Hey Sunshine,Thank you for your positive feedback. We're delighted that you enjoyed your stay at Ruby Claire and appreciated our prime location, cleanliness and room layout. It's great that the Marshall amp in our rooms added to your experience.We're glad that you found our provision of conditioner, along with shower gel, shampoo, and body lotion, noteworthy. Our aim is to provide a comfortable stay with all the necessities at hand.We hope to welcome you back soon for another enjoyable stay in our vibrant neighbourhood. Your Ruby Claire Team

Majoituspaikan vastaus: Hey Sunshine,Thanks for sharing your thoughts. We're really happy you enjoyed our modern hotel and its central location right in the heart of the city. It's great that our self service check-in and friendly team added to the positive experience of your stay.We're glad that you appreciated the beauty and comfort of our breakfast area. We do our best to offer a rich selection of foods to start your day off right.At Ruby, we’re proud of our open bathroom concept and all-glass rain shower, which are key elements of our unmistakable design. This layout not only maximizes the room space but also creates a more open, airy feel. Many of our guests love this unique feature. However, we understand that it’s not for everyone. We know our rooms are a little unconventional, which is why we put plenty of photos on our own and our partners' websites.We can't wait to welcome you back for another stay filled with good food and the unique atmosphere of Ruby Claire.Your Ruby Claire Team

Majoituspaikan vastaus: Hey Sunshine,Thanks for sharing your feedback with us. We're delighted to hear that you love our super comfy beds as much as we do. The only downside is how hard it is to resist a lie-in every morning.We are also glad that you found our breakfast rich and varied and that you enjoyed our central location, perfect for exploring charming boutiques and beautiful Lake Geneva. We hope to welcome you again soon. Your Ruby Claire Team