Location is very good , But the room is to small , and facilities is very old , not value for the price , Room service is not good enough , the cleaner is not polite , Food is fine
Käännä
John
Majoittunut 2. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 30.3.2025
Outstanding!
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 26.3.2025
Such a beautiful, historic building and location. We were notified there was a bit of an issue with the plumbing in our room that was affecting the rooms beneath us. The staff brought it to our attention immediately and asked that we move to one of their penthouse suites… we did not have a problem with that. We dined in the hotel bar and had the most romantic little table in front of the window looking out over lake Geneva. We departed early from the hotel and without asking the hotel had packed us breakfast to go. The car service they arranged for us was on time and could accommodate our ski equipment. Be warned that cars in Geneva are expensive and the hotel was very upfront with us. The hotel is undergoing some renovations but we were in no way inconvenienced by this. The noise was minimal and only heard in the common area of the lobby. High Lu recommend this lovely establishment.
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 25.3.2025
A very pleasant stay we had ! Love the opulent rooms with antique-style furnishings, all taken care off very well. We`ve got a lot of personal attention in the room. Only for me and my husband. It is undergoing some refurbishments the entire hotel. Even better experiences will be offered!
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 22.3.2025
Incredible atmosphere and stunning location. Enjoyed a cocktail at the bar with amazing food. A perfect place to relax and indulge in great drinks and cuisine. Highly recommend! Can’t wait to return with my family to enjoy the beach at the lake!
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 18.3.2025
This was a lovely place to stay and the staff could not have been more wonderful. Our room overlooking the lake and jet was exemplary. Breakfast was a lovely experience and the quality of all the food during our stay was excellent. This felt small and intimate and we thoroughly enjoyed our stay. The location is also perfect.
Käännä
GoPlaces24740321446
Majoittunut 2. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 11.3.2025
Nous avons été magnifiquement accueillis et traités, d'adorables attentions pour ma chienne Stella, au petits soins pour nos demandes, une équipe de professionnels au top. Très bonne qualité de service ainsi que des produits. Nous avons eu une chambre rénovée magnifique avec vue sur les montagnes. Un week end très apprécié! Encore merci à tout le personnel
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
4.0/5
Erittäin hyvä
Lähetetty 11.3.2025
Everything was just really good. Staff were really nice. Two things I found little bit surprising. I made a booking through LHW which give free breakfast. When I got a menu I had two choices, I picked up one and only on check out I found there was an extra charge because I supposed to have other. But no one informed me. I travel regularly, always have free breakfast. First time I found I have to pay. When I ordered my breakfast, they brought me everything together, cold cut, fruits and eggs. It would be really nice if they could give me one by one without rushing. I had plenty of time before it was closed. It was Sunday, no rush.
Käännä
fabrice m
Majoittunut 2. 2025
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 4.3.2025
très bon accueil, personnel au top et très sympa et pleine de délicate attention !! un peu déçu des tarifs que je trouve chers! Parking et petit déjeuner qui devraient à mon sens faire partie du prix de la réservation. le tarif boisson cher également. très belle chambre.
Käännä
Majoituspaikan vastaus: Cher fabricemG1155LD, Merci d'avoir choisi Beau-Rivage pour votre séjour. Nous sommes ravis que vous ayez apprécié l'accueil, la gentillesse de notre équipe et la qualité de la chambre. Votre satisfaction est notre priorité et nous sommes heureux que vous ayez remarqué les attentions que nous mettons en place pour nos clients. Concernant vos remarques sur les tarifs, nous comprenons votre point de vue et nous prenons bien en compte vos retours. Nous cherchons toujours à offrir un service de haute qualité, et nous espérons que ces détails n’ont pas affecté votre expérience. J'espère que nous aurons le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Genève. Sincères salutations, Robert Herr Directeur Général
825sepidehg
Majoittunut 1. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 26.2.2025
I wanted to extend my deepest gratitude for the wonderful hospitality during my recent stay. A special thank you to Alexandre at reception, who was exceptionally friendly and helpful. His warm demeanor and attentiveness made me feel right at home. It’s rare to encounter such dedication and service. I truly appreciate all the efforts and look forward to visiting again soon.
Käännä
Majoituspaikan vastaus: Dear 825sepidehg, Thank you so much for your thoughtful review. We're absolutely delighted to hear that you enjoyed your dinner at our Michelin-starred restaurant and that our hospitality made your stay even more special. We will certainly pass along your kind words to the team. We look forward to welcoming you back again soon for another exceptional stay, Best regards, Robert Herr General Manager