Hotel Regency - Small Luxury Hotels of the World

It far from all restaurants and activites below average breakfast

房間就算乾淨，不算豪華，酒店是一棟有歷史年代的小洋房，有挺多房間的，小酒店服務就是細心到位，因為住客不多，每一位客人都會記住，很温馨，還不錯。

房間面積很大，非常適合家庭出行。酒店環境衞生和服務都很滿意，早餐也很豐富。下次來還會選擇，推薦入住。

房間小了點，一個有歷史的小酒店

We stayed here for two nights through Hilton’s partnership with Small Luxury Hotels, but the experience was disappointing. We were not given any room upgrade or other benefits, and the hotel felt far from a true luxury or five-star standard. We were placed in a small attic room that was extremely hot from the moment we entered, and the weak air conditioning did nothing to cool it down. The furniture was outdated, with obvious rust stains on surfaces, the bathroom flooded, the shower was broken, and some pieces of furniture were unusable. While the front desk staff were friendly, other services felt unprofessional, such as being offered a staff member’s personal bottle opener instead of a proper one. Overall, the facilities and service fell well short of expectations, and I would not recommend this hotel, especially in summer. The hotel is also not very conveniently located—most city center attractions require at least a 15–20 minute walk.

Hotel Regency Firenze is a wonderful place to stay in Florence. The staff is kind, helpful, and always smiling. The rooms are beautiful, clean, and very comfortable. The hotel has a lovely garden where you can enjoy a peaceful breakfast. The breakfast was very good, with fresh and tasty options. The location is great—close to the center but quiet. The food, the service, and the calm atmosphere made everything perfect. We truly loved this hotel and would happily stay here again. A five-star experience!