Room Mate Luca, Florence

很棒的酒店還幫我們升級了

地點非常好，交通便利，附近生活機能也很方便，無論是購物、用餐還是前往景點都很方便。房間乾淨整潔，設備齊全，住起來很舒適，晚上也很安靜，睡得很好。整體環境讓人放鬆，服務人員態度親切，入住過程順利、令人安心。整體來說性價比很高，是一次非常滿意的住宿體驗，值得推薦，下次來還會再入住！

形同虛設的窗户！不可忽視的噪音問題與酒店消極應對。凌晨會有垃圾車清運客房臨街的大型垃圾箱，早晨窗外旅遊大巴/摩託車持續轟鳴，住了三晚有兩晚衹睡了兩三個小時。第三晚強烈要求才換了房間。 酒店處理態度 ⚠️ 説我們在入住時沒有要求“安靜房間”，那就代表我們選擇入住噪音房間嗎？ ⚠️ 以“無處理先例”為由拒絕改善 ⚠️ 將隔音缺陷歸咎於“無歷史投訴” ⚠️ 提出無效補償（如後續折扣）迴避核心問題 關鍵警示 1. 酒店緊鄰街道，卻未對臨街客房做基礎隔音處理 2. 酒店經理説自己在房間裏坐了半個小時但是沒聽到任何聲音 3. 已上傳完整郵件往來 結論： 此事件反映酒店將運營成本（垃圾站選址/隔音升級）轉嫁給客户承擔。建議想要睡個好覺的旅客慎選，如果選擇窗户朝內的房間會得到對着廢棄天井的屋子，房間格局很差，有一個莫名其妙的走廊，很慎人。

酒店在市中心，環境挺好的，預訂了兩晚，也包含兩天的早餐，包含了挺多的東西，前台服務也特別貼心，很推薦的一家酒店。

관광지와 거리가 멀지않아서 다니기에 편리했습니다 깔끔하게 정리된 객실과 조식도 훌륭합니다 직원분들도 친절하셔서 만족스러웠던 2박이었습니다

So the bed was a little bit uncomfortable because I booked a single. I wanted to switch to a double and pay the extra €8 up charge but they didn't have any rooms available the two times that I wanted to switch. The single bed baby slightly uncomfortable and made my body sore. I think if I had a double I would have been perfectly fine but as things stand I kind of have a back ache. Breakfast was tasty staff was very polite and professional location was ideal. I won't book a single there again but I thought this room was lovely the amenities were lovely The service was lovely and I had a great time. I would without question stay there again but not in a single bed. The room was very small but well situated and I was happy with the staff the breakfast and everything else except for the bed which was uncomfortable to me. The one problem I will say with that room is that the lights are dim they were perhaps trying to economize and I bought a hundred watt light bulb and stuck it in the light socket because it was just too dark for me to see him for me to read and for me to function. They took it out and replaced it with a very low wattage bulb I think it's to try to save money to be honest. So buy light bulb 75 Watts and when you leave the room and they clean it take it out and put their crappy light bulb in. Also there's only a few television stations in English and they were all news. No movies. I still would stay there again I like the theme of the hotel I like the ambience and I like the staff.