Barceló Al Jaddaf, Dubai arvostelua

Majoituspaikan vastaus: Sevgili Erkan Bey, otelimiz adına yaptığınız değerlendirmeler için teşekkür ederiz.Barceló Al Jaddaf'ı değerlendirdiğiniz için teşekkür ederiz.Dubai'nin kalbinde yer almakta ve Dubai International Airport, Dubai Creek ve şehrin diğer iş ve eğlence merkezlerine kolay erişim sunmaktayız.Otelimizin modern tasarımı, aydınlık odaları ve şehrin muhteşem manzarası ile konforlu ve benzersiz bir konaklama deneyimi sunmayı amaçlamaktayız.Sizleri ağırlamaktan onur duyduk ve bir sonraki ziyaretinizde yine bizi seçmenizi dileriz. Teşekkürler.Kaouther FezariGuest Experience

Majoituspaikan vastaus: Dear Radjesh, Thank you very much for your kind feedback.We are truly heartened to hear about your positive impressions of Barceló Al Jaddaf.We are delighted that you appreciated the service provided and the room upgrade arranged by our manager, Cristina. Our team strives to offer a seamless stay and it's gratifying to know that these efforts resonated with you. It is also great to hear that your overall experience at our hotel was enjoyable and met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina TaboadaGuest Experience Manager

Majoituspaikan vastaus: زائرنا العزيزنشكرك على تقييمك الإيجابي ونرجو أن تكون قد استمتعت بالإقامة لدينا على أكمل وجه ونحن سعداء لأن الخدمة التي نقدمها في Barceló Al Jaddaf, دبي قد نالت رضاك ونتشوق من الآن لزيارتك القادمة ونعدك بتجربة إقامة متميزة في كل مرة.مع أطيب تحياتنا وتمنياتنا بتكرار رؤيتك مرة أخرى في المستقبل القريبCristina TaboadaGuest Experience Manager

Majoituspaikan vastaus: زائرنا العزيز:نأسف لأي إزعاج قد واجهته أثناء إجراءات تسجيل الدخول، ونتفهم تمامًا أهمية توفير خدمة سريعة وفعالة لضيوفنا الكرام. نحن نقدر صبركم ونأخذ تعليقاتكم على محمل الجد في سعينا لتحسين تجربة الضيف. ونعتذر لكم بشدة عن الموقف الذي تسبب لكم بمزيد الإزعاج ونؤكد أن هذا لا يعبر عن مستوى الخدمة التي نسعى دائمًا لتقديمها.من ناحية أخرى نحن سعداء للغاية أنك وجدت فندقنا ممتازًا وأن مرافقنا قد استحوذت على إعجابك، ونفخر بتقديم تصاميم عصرية تجمع بين الأصالة العربية واللمسات الحديثة، إضافة إلى مجموعة متنوعة من خيارات الغرف والأجنحة التي تلبي مختلف احتياجات وتفضيلات ضيوفنا.مع خالص التحية والشكر الموصول وتمنياتنا بتكرار الزيارة في أقرب فرصة ممكنة.Kaouther FezariGuest Experience

Majoituspaikan vastaus: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興收到您對Barceló Al Jaddaf的積極反饋。我們很榮幸您喜歡酒店的便利地理位置，靠近機場和Dubai Mall，以及寬敞舒適的房間。我們的工作人員以提供熱情周到的服務為榮，很高興您對Fattah的幫助表示滿意。能夠為您提供超出預期的價值，我們感到非常自豪。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Kaouther FezariGuest Experience

Majoituspaikan vastaus: Dear Guest,Thank you for your review.We are thrilled to hear that your stay with us was enjoyable.We apologize if you found the pool temperature not to your liking. Please note that our outdoor pool, set on the rooftop, offers stunning views of the Dubai skyline and is temperature-controlled throughout the year for the comfort of all our guests. Nonetheless, it can sometimes feel a bit cooler during certain times of the year.We are delighted that you appreciated the exceptional value of our accommodations and the culinary delights offered at our various dining venues. Our team prides itself on offering a variety of dining options, from Mediterranean and Spanish influences at B-Heaven to Asian fusion at Bar Baar Freestyle Kitchen, all crafted to cater to the diverse tastes of our guests.We hope to welcome you again in the future. Best regards,Kaouther FezariGuest Experience

Majoituspaikan vastaus: 尊敬的賓客，您好！感謝您選擇我們的酒店，非常榮幸能為您服務！ 我們注意到您提到了關於洗手間異味和通風不足的問題，為此我們深感歉意。我們將考慮您的反饋，以期提供更舒適和愉悦的住宿環境。儘管您對於酒店的周邊便利性有所保留，我們希望您能夠享受到酒店所在地點的獨特優勢，包括對杜拜主要景點和商業中心的便捷訪問。在接下來的工作中我們會多加留意工作細節，真誠期待您的再次光臨！祝您天天好心情！Kaouther FezariGuest Experience

Majoituspaikan vastaus: Dear Nargis,Thank you for taking the time to review your recent stay at our hotel.We are disheartened to read about the challenges you faced during your stay with us. Our aim is to provide impeccably clean and well-maintained accommodations, and we sincerely apologize that we fell short of these standards on this occasion. The condition of the room furnishings and the cleanliness of the bedding are essential to a comfortable stay, and it's clear we missed the mark. We also understand how a pleasant room aroma contributes to the overall experience, and we regret that the smell in your room was not up to our usual high standards. While we respect that your schedule was busy and you chose not to bring these issues to the attention of our front desk, we always encourage our guests to report any dissatisfaction immediately so we can take prompt action to rectify the situation.Furthermore, we regret that the level of service you received was not reflective of our commitment to guest satisfaction. Your feedback is invaluable to us, and we are taking it very seriously to ensure that such situations do not occur in the future. We would be grateful for the opportunity to regain your trust and demonstrate the high quality of service and accommodation that Barceló Al Jaddaf is known for.We hope to welcome you again in the future. Best wishes,Kaouther FezariGuest Experience

Majoituspaikan vastaus: Dear Guest,Thank you for your review.We are truly glad to hear that your stay at Barceló Al Jaddaf was a pleasant one.We are sorry to hear that the portion sizes at our restaurant did not meet your expectations. Our culinary team strives to deliver both excellence in taste and presentation, and we will certainly take your feedback into consideration to ensure our guests feel fully satisfied with their dining experience.We are delighted that you found our hotel to be immaculately clean and that our receptionists provided you with polite and professional service. It is also wonderful to know that the amenities provided contributed positively to your stay. Our team takes great pride in offering a unique design and modern comfort, ensuring each guest enjoys the spectacular views of the city and the convenience of our strategic location with easy access to Dubai's main attractions.We hope to welcome you again in the future. Best regards,Cristina TaboadaGuest Experience Manager

Majoituspaikan vastaus: Dear Guest, Thank you very much for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina TaboadaGuest Experience Manager

Majoituspaikan vastaus: 尊敬的賓客，您好！非常感謝您能在百忙之中給我們留下寶貴的建議！ 我們很遺憾得知您體驗到的温度和被褥的舒適度未能達到您的滿意。我們致力於為所有賓客提供温馨舒適的住宿環境，包括提供多種款式的客房，以滿足不同賓客的需求。我們將認真考慮您的反饋，並探討如何改善我們的床上用品，以提供更為柔軟舒適的睡眠體驗。我們希望您能夠享受到酒店的便捷地理位置，位於杜拜中心，靠近杜拜溪，輕鬆通往市中心和城市的各個區域。 衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！Cristina TaboadaGuest Experience Manager

Majoituspaikan vastaus: 尊敬的賓客,您好！感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您對Occidental Al Jaddaf的整體體驗感到滿意。儘管我們酒店的周邊環境餐飲和商場設施目前還不完善，但請您理解這是一個新興的發展區域，我們相信未來會有更多的設施隨着區域的發展而逐漸完善。我們已經注意到了您的反饋，並將考慮如何改善我們的酒店服務，以便為客人提供更加完善的入住體驗。我們非常高興知道您對我們的前台服務和王經理的入住回訪感到滿意，這些都是我們工作中的重要部分。我們的客房配有多種便利設施，如保險櫃、冰箱和一次性用品，以滿足客人的需求，無論是商務出差還是休閑旅遊。衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！Cristina TaboadaGuest Experience Manager

Majoituspaikan vastaus: Dear Guest,We appreciate that you took the time to share your experience with us.We are sorry that our location was not exactly what you were looking for and have noted your feedback. Our team are on hand to give advice and suggestions on the best way to visit the surrounding area.We hope to welcome you back. All the best.Cristina TaboadaGuest Experience Manager

Majoituspaikan vastaus: 尊敬的賓客，您好！非常感謝您能在百忙之中給我們留下寶貴的建議！ 我們遺憾地得知您的住宿體驗中有些方面未能滿足您的期待。客房的舒適和客人的滿意度對我們至關重要，我們對您提到的衞生間異味表示歉意，並將確保進行徹底的檢查與維護，以確保為客人提供一個清新的環境。此外，您提到的關門聲音問題我們也已注意到，我們將考慮採取必要措施來減輕噪音問題，以提供一個更寧靜的居住環境。儘管如此，我們希望您有機會在住宿期間體驗到我們位於杜拜天際線屋頂露台的恆温游泳池，並享受那裡的壯麗全景！ 衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！Cristina TaboadaGuest Experience Manager