Arjaan by Rotana Dubai Media City

Arjaan by Rotana Dubai Media City arvostelua

Arjaan by Rotana Dubai Media City

King Salman Bin Abdulaziz Al Saud St, Al Sufouh, Dubai, Emirate of Dubai, United Arab EmiratesNäytä hotellin tiedot
Arjaan by Rotana Dubai Media City
Arjaan by Rotana Dubai Media CityArjaan by Rotana Dubai Media CityArjaan by Rotana Dubai Media City
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.6/10
Erittäin hyvä
61 arvostelu
Vahvistetut arvostelut
Sijainti8.4
Mukavuudet8.4
Palvelu8.9
Puhtaus8.8
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(61)
Positiiviset arviot(23)
Arvostelut valokuvien/videon kera(8)
Mahtava yöpyminen!(9)
Kielteisiä arvosteluja(2)
Tatiana
Huone - Kaupunkinäköala
Majoittunut 2. 2025
Perhe
5 arvostelu
9.5/10
Mahtava
Lähetetty 31.3.2025
Отличный отель. Оставил приятные воспоминания. Интересный дизайн в современном, восточном стиле. Чисто и приятные ароматы. Русскоговорящие сотрудники Завтраки разнообразные и вкусные. Приятный персонал. Ед минус : нет шатл -басов до пляжей и молов До пляжа далеко . Только транспортом. Рядом удобно расположены метро около 1 км , автобусы и трамвай. Хороший вид из окна. Было тихо , звука стройки не было слышно .
Käännä
Majoituspaikan vastaus: Dear Tatiana,Thank you so much for taking the time to share your excellent rating and detailed feedback about your recent stay with us. We are thrilled to hear that you left with pleasant memories and found our hotel to your liking.We truly appreciate your positive comments regarding our interesting modern, oriental design, the cleanliness and pleasant aromas, our Russian-speaking staff, the varied and delicious breakfasts, and the friendliness of our team. It's also wonderful to know you enjoyed the good view and the quiet atmosphere.We noted your comment regarding the absence of shuttle buses to the malls, and we appreciate this valuable feedback. We understand the convenience that shuttle services can offer. While we currently do not provide this service, we are pleased that you found the nearby metro (approximately 1 km away), buses, and tram to be conveniently located for accessing different parts of the city. We also acknowledge that the beach is a distance away and requires transportation.Thank you again for your positive review and for choosing to stay with us. We are delighted that you enjoyed your overall experience and hope to have the pleasure of welcoming you back in the future.Best Regards,Nikhil GuptaOperations Manager
James AS
Huone merinäköalalla
Majoittunut 2. 2025
Pariskunnat
3 arvostelu
9.0/10
Mahtava
Lähetetty 17.3.2025
The hotel was in a great location; however it was a bit dated, but we did see it was going through a renovation 👍
Käännä
Majoituspaikan vastaus: Dear James AS,Thank you for taking the time to share your feedback regarding your recent stay with us.We're delighted to hear that you found our hotel to be in a great location. We truly value this aspect of our service.   We are committed to enhancing our facilities and are working diligently to minimize any inconvenience to our guests. We are confident that the improvements will elevate the guest experience.We hope to have the pleasure of welcoming you back in the future.Best Regards,Nikhil GuptaOperations Manager
Елена Крикунова
Kaupunkinäkymä, yhden makuuhuoneen sviitti
Majoittunut 11. 2024
Matkusta ystävien kanssa
6 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 7.1.2025
Хороший отель в тихом месте, недалеко от района Марина. К сожалению рядом идет стройка, но в Дубае постоянно что то строится, тут не угадаешь. Звуки стройки нам совершенно не мешали. Персонал гостиницы был очень приветливым и дружелюбным, был готов решить любую проблему. Есть вопросы к уборке, добавлению ежедневного кофе или сливок, но все решалось, стоило только напомнить. Белье меняли каждый день. Один момент немного расстроил- при заказе номера было указано, что выбран люкс, но по факту это был стандартный сьют.
Käännä
Majoituspaikan vastaus: Dear Елена Крикунова,Thank you very much for your candid review about our facilities and services from your recent stay with us in Arjaan by Rotana Dubai Media City through Trip.com. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate all of your comments.Sincerely, Timur IlgazCluster General Manager
Leonardo
Huone - Kaupunkinäköala
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
9.5/10
Mahtava
Lähetetty 4.1.2025
Im großen und ganzen war der Aufenthalt toll!  Das zimmer haben wir uns etwas mordernet vorgestellt, aber das war nicht schlimm. Eine Überraschungstorte gab es vom Hotel-Team auch noch, weil ich Geburtstag hatte. Gerne wieder!
Käännä
Majoituspaikan vastaus: Dear Leonardo,Thank you for your positive review on Trip.com.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Arjaan Dubai Media City.Best regards,Timur IlgazCluster General Manager
Anonyymi käyttäjä
Kahden makuuhuoneen sviitti pulahdusallas
Majoittunut 9. 2024
Perhe
5 arvostelu
6.0/10
Lähetetty 31.12.2024
In general, it is good, but it looks old
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to rate our facilities and services from your recent stay with us in Arjaan Dubai Media City through Trip.com. With delight I read that you have been overall impressed this time with the quality of our hotel facilities and services. Your gracious comment will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. Your feedback about the room condition is well received and I am pleased to inform you that this is very much a part of our complete Refurbishment project which is expected to start in the very future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby., and should you choose to stay during your next visit.Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely, Timur Ilgaz Cluster General Manager
Al Mehairbi
Kaupunkinäköala yhden makuuhuoneen sviitti omalla uima-altaalla
Majoittunut 8. 2024
Pariskunnat
41 arvostelu
10.0/10
Ylivertainen
Lähetetty 26.9.2024
Best hotel in Dubai we love it
Käännä
Majoituspaikan vastaus: Dear Mr. Al Mehairbi,Thank you for sharing your feedback on Trip.com.It is truly a pleasure to read how fantastic your visit was at Arjaan Dubai Media City. Thank you for all your kind comments and I look forward to welcoming you again in the future.Sincerely, Timur Ilgaz Area General Manager
CPgougou
Huone - Kaupunkinäköala
Majoittunut 7. 2024
Liikematkustajat
53 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.8.2024
房間能看到帆船酒店，能看到部分marina區域。地點就在公司隔壁一棟樓，lobby直達Arjaan Office Tower，非常方便。淡季的價格在可接受範圍內。附近有Tram T1，可到地鐵站；也有公交84路，可到The Mall of Eirmates。
Käännä
Majoituspaikan vastaus: Dear Mr. CPgougou,Thank you for sharing your feedback on Trip.com following your recent stay with us at Arjaan by Rotana Dubai Media City.It is truly a pleasure to read how fantastic your visit was at Arjaan Dubai Media City. Thank you for all your kind comments and I look forward to welcoming you again in the future.Sincerely, Timur Ilgaz Cluster General Manager
Dodo Jero
Huone - Kaupunkinäköala
Majoittunut 6. 2024
Pariskunnat
2 arvostelu
7.0/10
Lähetetty 25.7.2024
Wir hatten für 3 Nächte gebucht. Beim Check-In wurde uns angeboten, gegen Zuzahlung ein Zimmer mit Meerblick zu bekommen. Dass auf der Stadtseite aber eine Großbaustelle war die bis 23 Uhr arbeitet und morgens um 5 Uhr wieder beginnt, wurde uns verschwiegen. Erst nachdem wir uns beschwerten konnten wir umziehen. Das neue Zimmer war aber nicht gleichwertig, da es keinen Balkon hatte. Anstatt uns ein Upgrade zu gewähren, bekamen wir ein Downgrade. Beim Buchen von Touren waren die angebotenen Stadt- und Wüstentouren als Gruppentour angeblich nicht mehr verfügbar, man empfahl uns jeweils eine deutlich teurere Privattour. Wahrscheinlich wegen der höheren Provision für den Consierge. Da wir etwas von der Stadt sehen wollten blieb uns letztendlich keine andere Wahl. 😞 Zuletzt sei erwähnt: Das Hotel befindet sich in einem Geschäftsviertel (Media City). Das Frühstück beginnt aber erst ab 06:30 Uhr. In den meisten anderen Hotel aber ab 06:00 Uhr. Da wir um 06:00 Uhr abreisen mussten, bekamen wir am Abreisetag nicht das gebuchte und auch bezahlte Frühstück. Beim nächsten Mal buche ich doch lieber ein Zimmer im Stadtzentrum. Dieses Hotel liegt 17 Kilometer ausserhalb der Stadt.
Käännä
Majoituspaikan vastaus: Dear Mr. Jero, Thank you for sharing your feedback on Trip.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I'm deeply sorry to hear that your stay did not meet your expectations and that you faced several inconveniences during your time with us.It’s clear that we could have done a better job in communicating the situation regarding the construction near the hotel. I sincerely apologize for the disturbance it caused and for the frustration you experienced with the room change. It’s disappointing to hear that the room you were moved to felt like a downgrade rather than the comfortable upgrade you deserved. Your comfort is our priority, and I regret that we did not deliver on this promise.I’m also sorry that the options for tours and the timing of breakfast did not align with your plans. Our intention is always to provide the best possible experience for our guests, and I apologize that you felt pressured into booking a more expensive tour. We will be reviewing our tour offerings and how we communicate them to ensure that all options are made clear and that our guests feel fully informed.Regarding breakfast, I understand how frustrating it must have been to miss out on a meal you had paid for. We should have communicated our breakfast hours more clearly and offered an alternative option for you, especially considering your early departure.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Sincerely,Timur IlgazCluster General Manager
Vieraskäyttäjä
Huone merinäköalalla
Majoittunut 3. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 9.4.2024
The breakfast and the location of the hotel were amazing. Room cleaning was very good. The interest was great. I advise.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback on Trip.com.It is truly a pleasure to read how fantastic your visit was at Arjaan Dubai Media City. Thank you for all your kind comments and I look forward to welcoming you again in the future.Sincerely, Timur Ilgaz Cluster General Manager
Vieraskäyttäjä
Huone - Kaupunkinäköala
Majoittunut 12. 2023
Yksin matkustavat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 16.1.2024
可以 就是離市區有點遠 房間一般 整體環境不錯
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing your feedback on Ctrip following your recent stay with us at Arjaan by Rotana Dubai Media City.At Arjaan, we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again.Sincerely, Timur Ilgaz Cluster General Manager
Vieraskäyttäjä
Huone merinäköalalla
Majoittunut 10. 2023
Liikematkustajat
11 arvostelu
9.5/10
Mahtava
Lähetetty 7.1.2024
It was very wonderful stay....
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback on Trip.com following your recent stay with us at Arjaan by Rotana Dubai Media City.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Sincerely, Timur Ilgaz Cluster General Manager
Vieraskäyttäjä
Yhden makuuhuoneen sviitti - Merinäköala
Majoittunut 11. 2023
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 3.1.2024
Обьекты откля в отличном состоянии, прекрасные завтраки. Отличное расположение отеля. Отличный персонал отеля.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing your feedback on Trip.com following your recent stay with us at Arjaan by Rotana Dubai Media City.At Arjaan, we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again.Sincerely, Timur Ilgaz Cluster General Manager
AlexKlesova
Huone merinäköalalla
Majoittunut 11. 2023
Yksin matkustavat
4 arvostelu
4.5/10
Lähetetty 19.12.2023
Несмотря на все переговоры операторов платформы с отелем , руководство отеля отказались пойти на какие либо уступки в отмене/переносе брони. Хотя причиной было состояние здоровья. Для меня это показатель очень низкого уровня обслуживания, в таких отелях, как правило, невозможно решить никакие проблемы. Отель не ориентирован на работу с клиентами . Разумеется, я уже не стану букировать это место в предстоящую (позднее) поездку и никому никогда не посоветую .
Käännä
Chak Chun
Huone - Kaupunkinäköala
Majoittunut 11. 2023
Pariskunnat
1 arvostelu
7.0/10
Lähetetty 14.12.2023
鄰近多建築地盤10分嘈吵，房間隔音亦10分差，晚上8點還聽到鄰近地盤在工作產生的噪音，訂購前大家請留意！
Käännä
Fio’
Huone merinäköalalla
Majoittunut 8. 2023
Yksin matkustavat
12 arvostelu
5.0/10
Lähetetty 8.10.2023
Staff are helpful and very polite but they handover to me a room that was already used since someone drank the amenity water and use the toilet… Rooms are very old and abused too and the design doesn’t match what the ground floor and lobby are. Breakfast was ok but some of the staff weren’t so much helpful.
Käännä
Majoituspaikan vastaus: Dear Mr. Fio,Thank you for sharing your feedback on Trip.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I am delighted to hear that you found our staff to be helpful and very polite. My team is dedicated to providing exceptional service, and it's heartening to know that we met your expectations in this regard.However, I am genuinely sorry to learn about the issues you encountered during your stay. Please accept my sincere apologies for any inconvenience you experienced with the room and its amenities. Rest assured, we take these matters seriously, and we will investigate how such a lapse occurred in room preparation to prevent it from happening in the future.Your feedback about the room condition is well received and I am pleased to inform you that this is very much a part of our complete Refurbishment project which is expected to start in the near future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby and should you choose to stay during your next visit.I am disappointed to hear that some of our staff during breakfast did not meet the high service standards we aim for. I will address this internally to ensure that all our team members consistently provide the assistance and support our guests deserve.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Thank you once again and we sincerely look forward to you back in Arjaan. Sincerely,Timur IlgazCluster General Manager