Palace Dubai Creek Harbour

Palace Dubai Creek Harbour arvostelua

Palace Dubai Creek Harbour

Ras Al Khor, Dubai, Emirate of Dubai, United Arab EmiratesNäytä hotellin tiedot
Palace Dubai Creek Harbour
Palace Dubai Creek HarbourPalace Dubai Creek HarbourPalace Dubai Creek Harbour
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.8/5
Mahtava
60 arvostelu
Vahvistetut arvostelut
Sijainti4.8
Mukavuudet4.7
Palvelu4.7
Puhtaus4.8
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(60)
Positiiviset arviot(58)
Arvostelut valokuvien/videon kera(8)
Ystävällinen omistaja(10)
Mahtava yöpyminen!(9)
Puhdas ja siisti(5)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut Dec 2024
Pariskunnat
1 arvostelu
2.8/5
Lähetetty Dec 12, 2024
蜜月在杜拜的最後一晚 非常生氣😤 杜拜住了四晚不同的酒店 從700-1500不等 這家和jw一樣算貴的 也是我比較期待的 因為雲溪港屬於新區 酒店也很新 沒想到體驗會這麼差 服務:checkin的時候 前台一個男生讓我們旁邊等一下 問我們喝點啥 我們説喝水 然後遲遲沒有等到水 也沒有等到辦理入住 反而是後面晚到的給先辦了 後來看我們有點煩躁了才叫的我們 第二天我們退房的時候也看到了他給別人的歡迎飲料🥤我嚴重懷疑有歧視中國人的成分在 衞生:杜拜的所有酒店 不管價格 都是非常乾淨的 這是我第一次在酒店裡看到蟲子 設施:作為一家新酒店 連最基本的紙巾都沒有準備好 裏面就一兩張 ok 總而言之 這家新酒店 其他的設施什麼的新我覺得是應該的 他位置這麼偏這價格絕對是不便宜 在更中心的區域 可以住得更好 如果能重來 絕對不推薦
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for taking the time to share your detailed feedback about your recent stay with us, especially as it was such a special occasion during your honeymoon. Please accept our sincerest apologies for any inconvenience or dissatisfaction you experienced during your stay.We are deeply sorry to hear that your check-in experience did not meet your expectations. Your concerns regarding the wait time, lack of welcome drinks, and perception of service are taken very seriously. We assure you that all our guests are valued equally, and we will review this matter thoroughly to address any gaps in our processes and ensure such instances are avoided in the future.It is concerning to learn about your observations regarding hygiene and the availability of amenities. We hold cleanliness and attention to detail as top priorities, and your comments about bugs and insufficient tissue supplies have been shared with the relevant teams for immediate action and improvement.As a newer property in a growing district, we strive to provide a blend of comfort and exceptional service that matches our guests' expectations. We regret that this was not reflected during your stay and appreciate your honest feedback.We value your input and would welcome the opportunity to make things right should you choose to stay with us again. Please let us know if there’s anything we can do to regain your trust and confidence in our services.Warm regards,EmineManagement Office
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut Nov 2024
Liikematkustajat
10 arvostelu
4.5/5
Mahtava
Lähetetty Dec 11, 2024
房間很大也很乾凈,服務也很好,臨河景色很好。可惜周圍有新建的樓在施工
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for sharing your feedback about your recent stay with us.We are pleased to know that you enjoyed the spacious and clean room, excellent service, and the beautiful river view. Our team works hard to provide a comfortable and memorable experience for all our guests, and your kind words are truly appreciated.We do understand that the surrounding construction may have impacted your experience slightly, and we apologize for any inconvenience caused. We hope to welcome you back in the future when the area will be even more vibrant and developed, enhancing your experience further.Thank you once again for choosing to stay with us.Warm regards,EmineManagement Office
Kgezhiwangpingdiansha
Deluxe Twin -huone
Majoittunut Dec 2024
Matkusta ystävien kanssa
58 arvostelu
5.0/5
Ylivertainen
Lähetetty Dec 10, 2024
非常不錯 特別是服務很到位房間也很舒服很新!
Käännä
Majoituspaikan vastaus: Dear Kgezhiwangpingdiansha,Thank you for taking the time to share your feedback. We are delighted to hear that you had a very good experience during your stay with us.Your kind words about our service and the comfort of our newly designed rooms are greatly appreciated. Our team strives to create a welcoming and relaxing atmosphere for all our guests, and it’s wonderful to know that we met your expectations.We look forward to welcoming you back for another comfortable and enjoyable stay in the near future.Warm regards,EmineManagement Office
Dabaituzipaipaijiao
Deluxe Double -huone
Majoittunut Nov 2024
Matkusta ystävien kanssa
10 arvostelu
5.0/5
Ylivertainen
Lähetetty Dec 3, 2024
設施:齊全 衞生:乾淨 環境:很美
Käännä
Majoituspaikan vastaus: Dear Dabaituzipaipaijiao,Thank you for your feedback! We’re delighted to hear that you found our facilities complete, our environment beautiful, and our sanitation standards high. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to welcoming you back for another exceptional stay! Warm Regards, Emine Management Office
Anonyymi käyttäjä
Deluxe Twin -huone
Majoittunut Oct 2024
Perhe
11 arvostelu
4.7/5
Mahtava
Lähetetty Nov 22, 2024
酒店屬於Emaar集團,服務很好!如果不喜歡大型連鎖5星酒店那種單一標準的服務,這家酒店會令你驚喜。地點近機場,但去別的地區有點小遠。
Käännä
Majoituspaikan vastaus: Dear Anonymous User,Thank you for your feedback! We’re delighted to hear that you appreciated the personalized service we offer and that it exceeded the standard expectations of larger chains. We’re glad the proximity to the airport was convenient for you, even though other areas were a bit farther.We hope to welcome you back for another delightful and unique stay!Warm Regards,EmineManagement Office
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut Nov 2024
Varattu muille
3 arvostelu
5.0/5
Ylivertainen
Lähetetty Nov 15, 2024
特別好111112222222222222225555588888999666558555555599666666666
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your positive feedback! We’re happy to hear you had a very good experience with us. We look forward to welcoming you back for another great stay!Warm Regards,EmineManagement Office
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut Nov 2024
Matkusta ystävien kanssa
8 arvostelu
5.0/5
Ylivertainen
Lähetetty Nov 4, 2024
Magnifique séjour ! Merci énormément à Maria et à  GHAFÀ  pour leur professionnalisme !  Tout était parfait
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your wonderful feedback! We are thrilled to hear that you had a perfect stay and that our ambassadors provided you with exceptional service. We will be sure to pass along your kind words to them.We look forward to welcoming you back soon!Warm regards, Emine Management Office
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut Oct 2024
Perhe
3 arvostelu
4.7/5
Mahtava
Lähetetty Oct 26, 2024
Mooi ingericht hotel. Ruime kamers met balkon. Zeer proper. Heel lekker en uitgebreid ontbijt. Zeer vriendelijk personeel, graag wil ik Lize en Imani bedanken voor de goede service
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our nicely decorated hotel, spacious rooms with balconies, and extensive breakfast. It’s great to know that our staff, especially Lize and Imani, provided you with friendly service.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay!Warm regards, Emine Management Office
FELIX_PIO
Deluxe Double -huone
Majoittunut Jul 2024
Perhe
9 arvostelu
4.8/5
Mahtava
Lähetetty Sep 25, 2024
整體酒店很是不錯 設施:設施很好,酒店乾淨衞生,轉機好酒店 服務:酒店服務優秀,非常熱情 酒店餐廳吃不慣,比較貴但是在當地應該是正常水平
Käännä
Majoituspaikan vastaus: Dear FELIX_PIO,Thank you for sharing your thoughts with us! We’re delighted to hear that you found our facilities to be very good and that the hotel was clean and sanitary. It’s also wonderful to know that you experienced excellent service from our enthusiastic team.We appreciate your feedback regarding the restaurant pricing. We strive to offer quality dining options that align with local standards, and your input is invaluable in helping us improve.We look forward to welcoming you back soon!Warm regards,EmineManagement Office
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut Sep 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty Sep 24, 2024
特別喜歡這個酒店的兩個餐廳,剛好在這邊過生日,還給了專門的佈置。小童房也很推薦,陪玩的姐姐人長得漂亮,也很耐心。
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed our two restaurants and that we could help make your birthday celebration special with decorations. It’s wonderful to know that you found our children’s room enjoyable and that our staff member provided you with a beautiful and patient experience.We look forward to welcoming you back for more memorable moments!Warm regards,EmineManagement Office
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut Aug 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty Sep 7, 2024
Nice hotel
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your feedback! We’re glad to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon for another great experience!Warm regards,EmineManagement Office
AbdullaUAE
Deluxe Double -huone
Majoittunut Aug 2024
Yksin matkustavat
8 arvostelu
5.0/5
Ylivertainen
Lähetetty Aug 10, 2024
Wonderful hotel, very clean and spacious room, with great service.
Käännä
Majoituspaikan vastaus: Dear AbdullaUAE,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your clean and spacious room, as well as our great service. Your satisfaction is our priority, and we appreciate your kind words.We look forward to welcoming you back for another fantastic stay!Warm regards,EmineManagement Office
Meeshhh
Deluxe Double -huone
Majoittunut Aug 2024
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty Aug 3, 2024
Amenities were amazing, very friendly and welcoming staff. And beautiful location. Peaceful and quite
Käännä
Majoituspaikan vastaus: Dear Meeshhh,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our amazing amenities and found our staff to be friendly and welcoming. It’s wonderful to know that you appreciated our beautiful, peaceful location.We look forward to welcoming you back for another relaxing stay!Warm regards,EmineManagement Office
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut Jul 2024
Yksin matkustavat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty Jul 28, 2024
這家酒店位置優越,服務一流,房間乾淨整潔,設施齊全。早餐種類豐富,味道不錯。員工友善,樂於助人。強烈推薦入住!
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our great location, excellent service, and clean rooms with complete facilities. It’s wonderful to know that you found our breakfast varied and delicious, and that our friendly staff made a positive impact on your stay.We truly appreciate your recommendation and look forward to welcoming you back soon for another wonderful experience!Warm regards,EmineManagement Office
Moza
Deluxe Twin -huone
Majoittunut Jun 2024
Matkusta ystävien kanssa
13 arvostelu
5.0/5
Ylivertainen
Lähetetty Jun 30, 2024
اقامة جميلة جداً واستقبال رائع واهتمام جميل من موظفة الاستقبال الرائعة سحر❤️❤️ حيث قامت بالاهتمام بنا وتوفير كل ما نحتاج اليه انها حقا موظفة رائعة وحريصة حدا على ارضاء النزلاء.. شكرا ً جزيلاً لسحر الجميلة❤️❤️❤️
Käännä
Majoituspaikan vastaus: Dear Moza,Thank you so much for your heartfelt feedback! We’re thrilled to hear that you had a very nice stay and that Sahar made such a positive impact on your experience. We will be sure to pass along your kind words to her—she truly is a wonderful member of our team and always goes above and beyond for our guests.We appreciate your recognition and look forward to welcoming you back soon!Warm regards,EmineManagement Office