Standardi, Deluxe-vierashuone, 1 King Size -vuode, sisäpihanäköala, pois hissistä, pääsy tiloihin
Majoittunut 9. 2024
Liikematkustajat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.11.2024
Hài lòng về dịch vụ
Käännä
Vieraskäyttäjä
Deluxe King -huone - Merinäköala
Majoittunut 7. 2024
Pariskunnat
33 arvostelu
1.0/5
Lähetetty 5.9.2024
我們到了居然因為他們沒有收拾出來房間, 然後告訴我們沒有海景房
Käännä
Vieraskäyttäjä
Deluxe King -huone - Merinäköala
Majoittunut 5. 2024
Pariskunnat
1 arvostelu
3.7/5
Lähetetty 9.6.2024
I booked this hotel due to two reasons - its a Marriot property now and the beach pier which I saw in the pics. Unfortunately the pier is closed now and there is no direct access to any beach. That was a big disappointment. The other issue was that there is no calling bell outside the room. So the staff has to knock!! If you are asleep or TV is ON, you will mostly not hear it. Bit strange despite being a marriot property.
The pros: The check in and checkout was seamless. The reception is very well managed and the people are very nice and hospitable. The breakfast buffet was good with nice vegetarian options (which I had requested and the hotel was kind enough to oblige). The deluxe room with ocean view was quite large and had a nice balcony. though not directly on the watefront, could view the ocean...it should be renamed as partial view of ocean though. The in room dining food was quite good. Also the location is in a nice part of the town.
Great service from the staff always smiling and asking how I'm doing.
Käännä
Nico
Majoittunut 2. 2025
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 15.3.2025
Will do it again
Very nice & comfortable & well situated
Käännä
Majoituspaikan vastaus: Dear Nico ,Thank you for taking the time to share your thoughts regarding your stay . I will share your message with my team. We appreciate you rating us 10/10 .Our goal is always to provide great value by delivering exceptional service, comfort, and a memorable experience to all our guest.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Kumaran PrabhakharHotel Manager
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
2.0/5
Lähetetty 14.3.2025
Some staff employees are very friendly and attentive. Especially Mrs Hamira (reception) and Mr David (poolbar).;But, as a Bonvoy member, I am used having a much higher quality and service. I booked a deluxe room ocean view. Amenities in the room are poor. Mini fridge is not working: whatever I put in the fridge is completely frozen and must be thrown away. curtains in the room are completely broken. At a sudden the door of my room didn't close anymore. I had to be patient There was also not any attention for guests with an allergy at breakfast buffet, such as gluten-free, sugar free, ...
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
1.0/5
Lähetetty 9.1.2025
I was there on the night of 1st Jan 2025 with a friend. -Terrible staff- we arrived and went ignored by the staff for pretty long. We tried to get the attention of multiple waiters passing by, they saw us call for them and did not bother to acknowledge us at all! I had to go to reception to enquire as to whether we were going to get served. - The waiter we got was courteous but did not seem to know much about the menu. He had to go back and forth to the kitchen to make enquiries multiple times. -Long waiting time- Food took about 2.5 hours to arrive at our table. The waiter even asked whether to serve dessert first, which, no. My friend was then told that the dessert she had chosen was no longer available. So she had to choose another and wait another hour for it to be brought out. -The restaurant did not have many guests as to excuse the poor service. -If it was possible to give a worse review, I would.
Käännä
Vieraskäyttäjä
Majoittunut 5. 2024
Muu
1.0/5
Lähetetty 4.6.2024
Amatör işletme oda temizliği kahvaltı salonu güzel ve ilgili fakat resepsiyon tam bir rezalet ilgisiz personel. Sorulara cevap vermeye uşeniyorlar. Kaldığım sürece sürekli rezervasyon iptali ve kaydı oluştu kesinlikle parasının karşılığını vermiyor.