Nice hotel, amazing stay. I ate beninese food, you know it was so good and the personnal has the sens of hospitality. I recommend 100% the hotel.
Käännä
Majoituspaikan vastaus: Dear Keontae B, We sincerely thank you for your kind comments regarding your stay at the Novotel Cotonou Orisha. We are delighted that you enjoyed the Beninese cuisine and the quality of our service. Your recommendation is greatly appreciated. Sincerely, Novotel Cotonou Orisha
Senapon A
Majoittunut 9.2025
Perhe
10/10
Ylivertainen
Lähetetty 9.10.2025
I do love here,very nice and okay and everything here is good,there food,lodge,water are good,there restaurant is nice
Käännä
Majoituspaikan vastaus: Dear Senapon A, Thank you for your kind words regarding your experience at Novotel Cotonou Orisha. We are delighted to hear that you enjoyed our food, accommodations, and restaurant. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Cotonou Orisha
Raïmi R
Majoittunut 9.2025
Liikematkustaja
10/10
Ylivertainen
Lähetetty 9.10.2025
So cute❤️. I loved the hotel so much. everything is pretty. and there is 100% security here. I rate it 20/20.novotel is the best hotel ☝️
Käännä
Majoituspaikan vastaus: Dear Raïmi R, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the security measures in place. Your kind words motivate our team to continue providing top-notch service. We look forward to welcoming you back soon. Best regards, Novotel Cotonou Orisha
Pierre R
Majoittunut 9.2025
Liikematkustaja
10/10
Ylivertainen
Lähetetty 9.10.2025
Very good trip in Cotonou with a very kind staff, always willing to make you feel comfortable. Don't hesitate to come to this place!
Käännä
Majoituspaikan vastaus: Dear Pierre R, We sincerely thank you for your positive feedback. We are delighted to learn that you enjoyed your stay and that our team contributed to your comfort. Your recommendation is greatly appreciated. Sincerely, Novotel Cotonou Orisha
645wilfriedk
Majoittunut 9.2025
Matkustus ystävien kanssa
10/10
Ylivertainen
Lähetetty 6.10.2025
good location warm welcome competent department my friends and I are all happy for our umpteenth visit so I think I'll come back next timel
Käännä
Majoituspaikan vastaus: Dear Julien G, Thank you for sharing your thoughts regarding your recent stay. We regret that your experience did not meet your expectations. We continuously strive to enhance our facilities and services to provide a more enjoyable environment for our guests. Goodbye, and best regards, Novotel Cotonou Orisha
JP
Majoittunut 8.2025
Matkustus ystävien kanssa
10/10
Ylivertainen
Lähetetty 19.9.2025
First thing I look for when I book a hotel is a shuttle to /from the airport.
They were there, and treated us very well.
Käännä
Majoituspaikan vastaus: Madame Laura Bota Puigdevall,Nous vous remercions pour votre évaluation positive. Nous avons hâte de vous accueillir à nouveau.Cordialement,Novotel Cotonou Orisha
MaryLusiba
Majoittunut 12.2024
Liikematkustaja
6.0/10
Lähetetty 30.1.2025
We booked a three-day training session for a team of 12 at Novotel in Benin, including accommodation for my support team of three. While the overall experience was satisfactory, there was a frustrating issue with the hotel’s fitness facilities that business travelers should be aware of. For fitness enthusiasts, particularly those with an early morning workout routine, this hotel may not be the best choice. The fitness center opens at 7am and I am not certain what time the pool opens! The timing seems to depend on whenever the pool maintenance man finishes his duties—rather than a clear, guest-friendly schedule. As a business executive with a tight itinerary, I found this quite inconvenient. Despite inquiries, the reception staff and the pool attendant gave conflicting information, making it impossible to plan accordingly. I would have expected a hotel of this caliber to accommodate its guests’ needs rather than requiring guests to adjust to the hotel’s operational preferences. If you have a flexible schedule, this may not be a dealbreaker, but for those who rely on an 6am early morning workout, it’s something to consider before booking.
Käännä
Majoituspaikan vastaus: Dear Mary Lusiba, Thank you for sharing your feedback regarding your stay with us. We appreciate your insights, as they help us enhance our service offerings. We apologize for the inconvenience you experienced with our fitness facility hours. We understand that many of our guests, especially business travelers, have specific schedules and expectations regarding available amenities. Your comments regarding the conflicting information received from our staff are particularly concerning, and we will address this internally to ensure consistency and clarity in communication. We strive to create a welcoming environment that accommodates the needs of all our guests, and your feedback on our fitness center and pool hours will be taken into consideration as we assess our services moving forward. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Best regards, Novotel Cotonou Orisha
Vieraskäyttäjä
Majoittunut 12.2024
Matkustus ystävien kanssa
8.0/10
Erittäin hyvä
Lähetetty 29.1.2025
We really enjoyed our stay there, as the grounds were well manicured, and the staff was warm and welcoming. The beds were very small, though (twin beds), and the AC didn't work too well. The bathroom is also strange, as the bed sits next to the sink with no privacy. The pool area is very nice, and the pool and bar staff are very attentive. Christopher from the bar made us taste some of the local liquors and was very professional. The food was absolutely delicious, as the seafood pasta was creamy and cooked perfectly!
Käännä
6/8
Majoituspaikan vastaus: Dear The World is My Oyster, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our well-manicured grounds and the warm service from our staff, particularly Christopher from the bar. Your compliments about our food, especially the seafood pasta, are greatly appreciated. We acknowledge your feedback regarding the bed size and we take the opportunity to inform you that our bed our king size bed. Your insights are valuable as they help us improve our guest experience. We hope to welcome you back in the future for another enjoyable stay. Best regards, Novotel Cotonou Orisha
Coura
Majoittunut 6.2025
Liikematkustaja
6.0/10
Lähetetty 27.7.2025
Hotel room was clean and great but room was a bit too hot with AC controlled centrally and set to very low. Service was good with friendly employees but often forgetful of ordered stuff ( like extras items or bread butter). Finally biggest inconvenience was the loud band on Thursday Friday until 11 pm and 10:30 pm respectively that was a serious hindrance to rest and early sleep
Käännä
Vieraskäyttäjä
Majoittunut 4.2025
Muu
8.0/10
Erittäin hyvä
Lähetetty 13.5.2025
I visited Novotel with my family, and while the ambiance was lovely, it was the food that absolutely stole the show. From the very first bite, we knew we were in for something special. Every dish we tried was a beautiful balance of flavor, freshness, and presentation. The meals were thoughtfully crafted, with rich tastes that showed off both local and international influences. I couldn’t quite remember the name, but I had one of their vegetarian specials, and it was a wonderful, mouth-watering experience. The flavors were so rich and satisfying, it didn’t even feel like a “meat-free” option, it was just delicious, period.