Majoituspaikan vastaus: 尊敬的貴賓:衷心感謝您抽出寶貴時間分享您在 COMO Point Yamu 的近期入住體驗。得知您度過了一個完美的假期,並對我們的服務和絕美的景色感到滿意,我們感到非常高興。對於您最初因景觀遮擋而感到失望,我們深表歉意。同時也非常欣慰我們的前台同事能夠及時為您升級房間,妥善解決了這一問題。同時,很高興得知您在出行前得到了攜程網的幫助,成功享受了價格調整帶來的補償。旅行中每一個細節的順利協調,都是成就一次難忘假期的重要因素。我們期待在不久的將來,能再次歡迎您的到來,帶來另一段愜意的旅程。此致敬禮!Franz Barnikel行政副經理COMO Point Yamu
Majoituspaikan vastaus: 尊敬的貴賓:衷心感謝您分享關於您在 COMO Point Yamu 住宿期間的詳細點評。我們非常高興得知您喜歡我們酒店幽靜的地理位置,以及普通客房與別墅區之間的區分所帶來的安靜與私密氛圍。同時也感謝您提到我們歡迎飲品和冰毛巾的接待方式,希望這為您的到來增添了一份清涼與舒適。很高興您對我們現代化的裝修風格、浴室設施、泳池設計和整體環境感到滿意。布吉攀牙灣峽灣般的海景確實令人印象深刻,也很高興您喜歡陽台上拍照的體驗。對於早餐和晚餐的多樣化選擇,我們也感到欣慰,特別感謝您對泰餐口味的認可,我們的廚師團隊定會倍感鼓舞。關於您提到的價格和服務熱情的感受,我們也會認真參考並持續優化服務體驗。同時也感謝您對大堂蚊蟲和空調噪音方面的反饋,我們將與相關團隊溝通,致力於為賓客打造更加舒適的環境。能接待您是我們的榮幸,期待在不久的將來再次歡迎您的到來。此致敬禮!Franz Barnikel行政助理經理COMO Point Yamu
Majoituspaikan vastaus: 親愛的 minghaotiana,非常感謝您選擇 COMO Point Yamu 作為您與先生首次布吉之旅的第一站,並抽出時間分享您的入住體驗!我們非常高興聽到您對整體環境、設計風格、房間景觀和早餐感到滿意,並且在這三天中度過了愉快的時光。同時,也感謝您對服務和衞生的高度評價。對於您提到的餐廳價格和口味方面的反饋,我們也會認真參考並持續優化,以更好地滿足來自不同國家賓客的需求。希望在不久的將來能再次歡迎您和先生回到 COMO Point Yamu。此致敬禮Franz Barnikel執行助理經理COMO Point Yamu
Vieraskäyttäjä
Phang Nga -allas-sviitti
Majoittunut 3. 2025
Pariskunnat
4 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 23.4.2025
Room was great, very clean and good views. Went for a massage and was pleased. Service was attentive.
Only downside is the location which is a bit far away from other things.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing COMO Point Yamu for your stay in Phuket. We look forward to see you again soon.Andy KunzGeneral Manager
G36969
Bay-sviitti
Majoittunut 12. 2024
Yksin matkustavat
42 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 19.4.2025
很有設計感的酒店,泳池,以及走廊都很有設計感。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing COMO Point Yamu for your stay in Phuket. We look forward to see you again soon.Andy KunzGeneral Manager
Majoituspaikan vastaus: Dear Guest,Thank you very much for your kind feedback and for choosing to stay with us based on your friend’s recommendation.We’re delighted to know that you enjoyed the peaceful mountain setting, the unique island-inspired design, and the 360-degree sea view from your balcony. It’s great to hear that the tranquil atmosphere and thoughtful touches, like the sofa on the balcony, added to your overall experience.We truly appreciate your recommendation to fellow travelers who value elegance and serenity, and we hope to have the pleasure of welcoming you back again soon.Warm regards,Franz BarnikelExecutive Assistant ManagerCOMO Point Yamu
Majoituspaikan vastaus: Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your three-night stay, especially our rooftop swimming pool, signature essential oils at the COMO Shambhala Spa, and the variety of healthy breakfast options. It’s also great to know that you found our happy hour cost-effective and had a wonderful dining experience at our Thai restaurant.We appreciate your feedback regarding the corridor lighting and the distance from activity areas. While we aim to provide a tranquil and relaxing atmosphere, we understand the importance of accessibility and will certainly take your comments into consideration.It’s wonderful to hear that your little one had a great time at the children’s activity area with our attentive caregivers. Above all, knowing that COMO remains a brand you love truly means a lot to us. We hope to welcome you back for another memorable stay soon!Warm regards,Franz BarnikelExecutive Assistant ManagerCOMO Point Yamu
Vieraskäyttäjä
Bay-huone
Majoittunut 1. 2025
Perhe
13 arvostelu
10/10
Ylivertainen
Lähetetty 26.2.2025
酒店乾淨,服務員態度不錯。設施完善,酒店早餐種類豐富
Käännä
Majoituspaikan vastaus: 尊敬的客人,感謝您分享您在 COMO Point Yamu 的入住體驗。我們很高興得知您覺得酒店乾淨、員工友好熱情,且設施完善。同時,也很開心您享受了我們豐富的早餐選擇。我們非常感謝您的肯定,並期待未來能再次歡迎您蒞臨,享受美好的住宿體驗!誠摯問候,Franz BarnikelCOMO Point Yamu
Anonyymi käyttäjä
Bay-sviitti
Majoittunut 1. 2025
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 22.2.2025
Excellent service just don’t expect consistency in the level of housekeeping. However very responsive in managing shortcomings. We enjoyed our stay, will likely return. Happy with the environment and layout.
Käännä
Majoituspaikan vastaus: Dear Guests,Thank you for taking the time to share your thoughts about your recent stay with us. We’re delighted to hear that you enjoyed the environment and layout of COMO Point Yamu.We appreciate your feedback regarding the consistency of housekeeping services. While we strive to maintain high standards, we understand that there may be areas for improvement. It’s encouraging to know that our team was responsive in addressing any shortcomings during your stay.We look forward to welcoming you back in the future. If there’s anything specific you’d like us to focus on for your next visit, please don’t hesitate to let us know.Warm regards,Franz BarnikelExecutive Assistant ManagerCOMO Point Yamu
Vieraskäyttäjä
Bay-sviitti
Majoittunut 1. 2025
Perhe
15 arvostelu
9.0/10
Mahtava
Lähetetty 21.2.2025
看風景絕佳,有小童樂園但是服務人員英語一般酒店設施也比較老了
Käännä
Majoituspaikan vastaus: Dear Guests,Thank you for sharing your feedback about your recent stay at COMO Point Yamu. We're glad to hear that you enjoyed the beautiful scenery and the children's playground.We appreciate your comments regarding our team members' English proficiency and the condition of our facilities. We are continuously working on improving our services and will take your suggestions into account as we strive to enhance the guest experience.We hope to welcome you back in the future, and please feel free to reach out if you have any specific requests or concerns for your next visit.Best regards,Franz BarnikelExecutive Assistant ManagerCOMO Point Yamu
Fengrenchenlan
Bay-sviitti
Majoittunut 1. 2025
Pariskunnat
5 arvostelu
10/10
Ylivertainen
Lähetetty 19.2.2025
Very friendly staff and clientele. Italian restaurant excellent. One of the best breakfasts in Thailand. Spacious 100sq/m room bay suite with very private huge balcony. Only drawback for us was pool area. The pool is huge has panorama views but has no shade and can be slippery at the edge. Two happy hours, perfect. Quiet area, which we like. Not full of instagramers or influencers with big lips. Transport is needed to get to a nearby beach. Hotel can organize it. Mosquitoes are around but repellent spray and electric devices supplied. 一个美妙的假期…anyways如果你爱这里 别告诉太多人哈哈
Käännä
6/18
Majoituspaikan vastaus: Dear Fengrenchenlan,Thank you for your wonderful and detailed feedback! We’re delighted that you enjoyed the friendly atmosphere, the Italian restaurant, and our breakfast selection. It’s great to hear that you appreciated the spacious Bay Suite and the peaceful surroundings. We also appreciate your comments about the pool area and will certainly take them into account.We love your final note—some secrets are worth keeping! We hope to welcome you back for another fantastic stay soon.Best regards,Franz BarnikelExecutive Assistant ManagerCOMO Point Yamu
Vieraskäyttäjä
Bay-sviitti
Majoittunut 1. 2025
Muu
4 arvostelu
9.5/10
Mahtava
Lähetetty 13.2.2025
Wonderful hotel! Wonderful staff. Wonderful food. all around great
Käännä
Majoituspaikan vastaus: Thank you for your wonderful feedback! We’re delighted to hear that you had such a great experience at COMO Point Yamu and that our hotel, team members, and food all exceeded your expectations. It was a pleasure having you with us, and we hope to welcome you back for another fantastic stay in the future!Best regards,Franz BarnikelExecutive Assistant ManagerCOMO Point Yamu
Majoituspaikan vastaus: 親愛的Elena,感謝您分享如此精彩且詳細的入住體驗!我們很高興聽到您喜歡COMO Point Yamu的寧靜氛圍、豐富的早餐選擇,以及美味的拿鐵☕。更令人欣喜的是,您還探索了附近的海灘和私人島嶼,邂逅了可愛的野生動物,收穫了美好的回憶。非常感謝您的推薦,我們期待在不久的將來再次歡迎您回來,享受更多悠閑美好的時光!最佳祝願,Franz Barnikel行政助理經理COMO Point Yamu