"Kaunis hotelli Chiavariin keskustassa, erinomaisessa paikassa päästä pitkille merille ja kaupungin keskustaan. Vierailu ja kohteliaisuus ovat kaikkien henkilökunnan keskeisiä ominaisuuksia. Yleistä puhdistus kaikissa ympäristöissä. Aamiainen on rikas ja vaihtelee rento huone, suklaata huomioiden palvelijoita. Suositeltava!!"

"The hotel is elegant, quiet, and located in a beautiful area. The service was exceptional and the breakfast was complete and very well served. The only downside was that the pool closes a bit early, so we couldn’t enjoy it when we arrived. Still, a lovely and relaxing place—highly recommended!"

"Comfortable +++"

"Erinomainen hotelli keskellä, rauhallinen ja vierasalue; toiminnallisesti ja erittäin viihtyisä huone sisustettu; saatavilla oleva, ystävällinen ja valmistettu henkilöstö; erinomainen aamiainen ja vaihtelee erikoistuneet valmistettu erinomainen leivänpaahdin; komplimentit"

"Sin!!! Yes, truly a great shame, because if it weren't for the unfortunate verbal performance of the lady who cleans the rooms, who made it a point to point out that she is the owner of the hotel, everything would have gone more than well. Immediately after my arrival in the early afternoon, before leaving to return after dinner, I went down to reception to report the poor cleanliness of the floor in the room. I thought that an inconvenience, however unpleasant, could happen. However, given that nothing had happened, except for a useless change of towels, the next morning I turned directly to the person who I thought was in charge of it, since he was tidying up a room, saying verbatim that "the floor of the room is embarrassingly dirty , including the cobwebs behind the door." I was verbally attacked by a lady who, keen to point out that she is the owner, told me that I couldn't afford to offend in this way, because the hotel is renowned in Chiavari for its cleanliness. However, inexplicably, when I invited her to come with me to look at the conditions of the room, she categorically refused, repeating to me that I must not allow myself to offend her. When I returned in the evening after dinner, the towels in the bathroom had been changed for the third time and, miraculously, the cobwebs had disappeared and the floor was a little cleaner. I repeat, I believe that an inconvenience in the management of a complex structure such as a hotel can happen, but it is the way in which the inconvenience is dealt with that makes the difference, especially if it is "the owner" who solves it. I repeat "it's a shame", because for everything else the stay in the hotel went really well, from the location, convenient to reach and get around the town, to the kind and helpful gentleman at reception, who also took the guests up and down the stairs. suitcases, the breakfast staff and the variety and richness of the buffet."

"I went to this hotel with my partner during the Christmas holidays. Excellent location in the historic center, a stone's throw from the sea and close to the station. Beautiful rooms with spacious and new bathrooms, excellent cleanliness, excellent hospitality and a pastry bar where you can taste really good Ligurian specialties. Excellent experience that I recommend and will certainly repeat, thanks to all the staff for a lovely holiday"