Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet4.2
Palvelu4.1
Puhtaus4.2
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(76)
Positiiviset arviot(11)
Arvostelut valokuvien/videon kera(1)
Vieraskäyttäjä
Kahden hengen classic-huone
Majoittunut 7. 2024
Pariskunnat
6 arvostelu
3.0/5
Lähetetty 26.8.2024
Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel.
Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute.
Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for taking the time to write a review for us. We are sorry to hear that your visit did not meet your expectations. We take your feedback and our guests experiences very seriously, and will be addressing the issues detailed in your review. Please do contact us to discuss further. We hope to improve on these aspects and welcome you in the future for more positive and enjoyable visit. Kind Regards, Hotel Management.
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 6. 2024
Perhe
24 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.7.2024
房間乾淨整潔舒適,服務好
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for taking the time to write such a lovely review for us. We are so glad to hear that you have enjoyed your visit, and we hope to welcome you again in the future for another delightful experience with us. Kind Regards, Veronica Noble, Guest Relations Manager.
Majoituspaikan vastaus: Dear Sarah, thank you for taking the time to write such a lovely review for us. We are so glad to hear that you have enjoyed your visit, and we hope to welcome you again in the future for another delightful experience with us. Kind Regards, Veronica Noble, Guest Relations Manager.