Future Inn Cardiff – valokuvat

When we walked in the room it smelled like a toilet and suspected the carpet was soiled some how. We asked for a room change but was told the hotel was fully booked. Someone came and sprayed the carpet and that disguised the bad smell for a time. During the night I couldn’t sleep as the smell had returned but seemed to emanate from the Duna. We flipped the duna over but to no avail. In the morning in the daylight we pulled the bedding apart and found a large urine stain on the mattress protector on the underside. We called the supervisor who came and witnessed the stain but said she couldn’t report it to management and that she had no procedure to report it and that we would have to complain to the company ourselves by email.

We stayed 2 nights, and our room was not cleaned. The towels were not changed, and the milk tea and coffee were not replenished. Location was OK. Staff were polite and friendly.

Would stay again 😀

Good view

Hotel had everything we needed including free parking. The room was large and tidy. I would stay again.

Free upgrade was a nice gesture.staffs all helpful.The ambiance also nice. Parking area also sufficient. For driving car trip. Gd choice to take. Will come again next time.

房間老舊一點，要行半小時才到市中心，大約行20分鐘可以到魚人碼頭走走，但毫無特色，性價比還是可以的，附有有些食店，附近像工廠區，沒有景觀

The reception lady was so so beautiful. She was amazing , helpful and friendly. I like her very much. The bedroom was very comfortable and clean. Free parking was so good. The location was excellent .

Good hotel and in a decent location for Cardiff bay. Really enjoyed the bar as a place to chill out after a long journey