Mercure Brisbane King George Square arvostelua

Majoituspaikan vastaus: Dear Matthew, We are sorry to hear your experience did not meet expectations. If you’d like to share more details, please feel free to contact us directly. We appreciate your feedback.Sincerely, Cecile Pellegrino - Guest Relations Manager

Majoituspaikan vastaus: Dear Scotttx, Thank you for your kind feedback and great rating!We are delighted to hear you enjoyed our unbeatable location and the lovely view of the church from your room. It is a pleasure to know you had a comfortable stay.We do apologise that the gym and rooftop were unavailable during your visit, unfortunately, weather conditions can sometimes impact access to certain areas for safety reasons. We appreciate your understanding and hope to have everything fully open for your next visit.Looking forward to welcoming you back soon!Sincerely, Cecile Pellegrino - Guest Relations Manager

Majoituspaikan vastaus: Dear Mohammad, Thank you for your fantastic review and perfect rating!We are so pleased to hear you enjoyed our location, facilities, amenities, and friendly staff, and that the Wi-Fi met your expectations too. Your kind words mean a lot to us.We look forward to welcoming you back again soon!Sincerely, Cecile Pellegrino - Guest Relations Manager

Majoituspaikan vastaus: Dear Tok, Thank you for your wonderful review and perfect score!We are delighted to hear you found our hotel well-suited for business travel. We appreciate your support and look forward to welcoming you back on your next trip.Sincerely, Cecile Pellegrino - Guest Relations Manager

Majoituspaikan vastaus: Dear Si Da Elijah, Thank you for your kind words and fantastic rating!We’re so pleased to hear you had a pleasant stay and found our location convenient for exploring the city. Being close to Central Station and bus routes is definitely a great advantage, and we’re glad it made your visit even more enjoyable.We look forward to welcoming you back on your next trip.Sincerely, Cecile Pellegrino - Guest Relations Manager

Majoituspaikan vastaus: Dear Guest, Thank you for your feedback! We are delighted to hear that you found the room spacious and the luggage space convenient. However, we sincerely apologize for the condition of the pool not meeting your expectations. We will address this issue to ensure it is well-maintained for future guests.We appreciate your input and hope to welcome you back for an even better experience next time!Sincerely, Cecile Pellegrino - Guest Relations Manager

Majoituspaikan vastaus: Dear Matteo, Thank you for your thoughtful feedback. We are glad you appreciated our central location and competitive pricing. We are sorry to hear about the elevator odor and the lack of complimentary water, your comments have been shared with the team so we can improve. We hope to welcome you back soon for an even better stay!Sincerely, Cecile Pellegrino - Guest Relations Manager

Majoituspaikan vastaus: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Brisbane King George Square. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cecile Pellegrino - Guest Relation Manager

Majoituspaikan vastaus: Dear Guest, Thank you for your continued loyalty and for taking the time to share your feedback! We are thrilled to hear that you have enjoyed your stays with us and that our clean and comfortable rooms, as well as our friendly staff and great location, have met your expectations.We do apologize for the inconvenience regarding the deposit refund. This is certainly not the experience we want for our guests, and we’ll investigate this issue further to ensure smoother handling of deposits in the future. We truly appreciate you bringing this to our attention and hope that your next visit will be even more seamless.We look forward to welcoming you back soon!Sincerely, Cecile Pellegrino - Guest Relation Manager

Majoituspaikan vastaus: Dear Guest, Thank you for your kind feedback! We are thrilled to hear that you enjoyed our strategic location as well as the room. We strive to provide the best possible experience for our guests, and it’s great to know we met your expectations.We hope to welcome you back soon for another wonderful stay!Sincerely, Cecile Pellegrino - Guest Relation Manager

Majoituspaikan vastaus: Dear Guest, We sincerely apologize for the frustration caused by the double charge and the inconvenience of having to follow up multiple times. This is certainly not the experience we want for our guests. Please know that we take this matter seriously, and I will ensure your concerns are addressed with the team. If the issue remains unresolved, please reach out directly, and we will do our best to make things right.Sincerely, Cecile Pellegrino - Guest Relation Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our fantastic location and the breakfast selection. It’s always great to know our guests have a comfortable and enjoyable stay. We hope to welcome you back soon for another delightful experience.Sincerely,Roshit Manmohan - Front Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! I\'m glad you enjoyed our location. We hope to welcome you back soon for another great stay.Sincerely,Roshit Manmohan - Front Office Manager